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Refugia Chiloé

3.5 star property
3.5-star beachfront hotel with kayaking

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Photo gallery for Refugia Chiloé

Interior
Indoor pool, outdoor pool, sun loungers
Fireplace
Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Spa
  • All inclusive
  • Pool

Explore the area

Map
Sector San Jose, Castro, 5700000
  • Tongoy Beach
    ‪19 min drive‬
  • MAM Chiloé
    ‪29 min drive‬
  • Costanera Castro
    ‪30 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Rilan

1 bedroom, premium bedding, down comforters, pillowtop beds

Rilan

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Pullao

Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds

Pullao

  • 366 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About the neighborhood

Castro

On the beach.At this Castro hotel, you'll be within 6 miles (10 km) of Tongoy Beach and 9 miles (15 km) of Nuestra Senora de los Dolores Church. Also within 9 miles (15 km) are Parque Alto Muro Aventura and Yutuy Beach.

What's nearby

  • Tongoy Beach - 19 min drive - 6.7 miles
  • Yumbel Peasant Fair - 29 min drive - 13.5 miles
  • MAM Chiloé - 29 min drive - 13.9 miles
  • Church of San Francisco - 30 min drive - 14.1 miles
  • Costanera Castro - 30 min drive - 14.1 miles

Restaurants

  • ‪Palafito Sabores de Mi Tierra - ‬27 min drive
  • ‪El Mercadito - ‬27 min drive
  • ‪Restaurant Travesía Chiloé - ‬28 min drive
  • ‪Rucalaf - ‬16 min drive
  • ‪Restaurant Palafito - ‬28 min drive

About this property

Refugia Chiloé

3.5-star beachfront hotel with kayaking
Some rates at Refugia Chiloé are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Refugia Chiloé offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Refugia Chiloé. You'll have access to the indoor pool and outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Castro hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Refugia Chiloé offers 24 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Restaurant

Hotel y Cava Estancia Rilan

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, 5 reviews
Hotel y Cava Estancia Rilan

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 29 2025 to October 2 2025 (dates subject to change).
The property is closed between May 3 and October 2.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Refugia Chiloé

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

Does Refugia Chiloé have an airport shuttle?

Refugia Chiloé offers a free airport shuttle, available from 9:00 AM to 6:00 PM at scheduled times.

How close is Refugia Chiloé to the beach?

This hotel is on the beach. Don't forget your sunscreen! The beach is closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé offer free breakfast?

Refugia Chiloé offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Refugia Chiloé?

No, there is no casino at this hotel.

What time is check-in at Refugia Chiloé?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Refugia Chiloé?

This hotel offers free self parking.

Does Refugia Chiloé have a pool?

Refugia Chiloé features an indoor pool and an outdoor pool. The pool is closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé have a spa?

Pamper yourself with a day at Uma Spa, where you can enjoy aromatherapy, hydrotherapy, and massages.

How close is Refugia Chiloé to downtown Castro?

Refugia Chiloé is 4.5 mi away from Castro.

Refugia Chiloé Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017