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Makati Shangri-La, Manila

5.0 star property
5-star luxury hotel near Venice Grand Canal Mall

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Property preview
Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪2 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

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About the neighborhood

Makati

Central Makati getaway .A stay at this Makati Central Business District hotel places you steps from Ayala Museum and within a 5-minute walk of Greenbelt Shopping Mall. Ayala Center and Glorietta Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Ayala Museum - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Ayala Triangle Gardens - 3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Café - ‬6 min walk
  • ‪Lobby Lounge at Makati Shangri-La - ‬1 min walk
  • ‪Shang Palace - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Makati Shangri-La, Manila

5-star luxury hotel near Venice Grand Canal Mall
Makati Shangri-La, Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

12 meeting rooms and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
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Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
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Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

How close is Makati Shangri-La, Manila to the airport?

Makati Shangri-La, Manila is 7 mi (28-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Jan 2, 2026 start from $124.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Makati Shangri-La, Manila have an airport shuttle?

Makati Shangri-La, Manila offers an airport shuttle 24 hours a day, for a charge of PHP 3900 per vehicle, one-way.

Does Makati Shangri-La, Manila offer free breakfast?

Free breakfast isn’t provided at Makati Shangri-La, Manila, but buffet breakfast is offered for a fee of PHP 1800 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Makati Shangri-La, Manila?

No, there is no casino at this hotel, but Newport World Resorts (7-min drive) and City of Dreams Manila (9-min drive) are nearby.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Makati Shangri-La, Manila?

This hotel offers free self parking and valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Makati Shangri-La, Manila have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and garden views.

Does Makati Shangri-La, Manila have a spa?

This hotel has a spa, which features hot stone massages, body treatments, and facials.

How close is Makati Shangri-La, Manila to downtown Makati?

Makati Shangri-La, Manila is 0.1 mi away from Makati.

Reviews

Makati Shangri-La, Manila Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

10/10 Excellent

christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accommodating employees
Clean pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Henny

Stayed 11 nights in Aug 2025

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ShangriLa at its best
Stayed 1 night in May 2025

8/10 Good

Deren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options near the property.
Stayed 2 nights in Aug 2025

8/10 Good

Gene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sage Bar main bartender and the rest of the sage bar staff were wonderful. Gym - perfect. Everyone very service oriented. It’s nice to be met with a smile. Room - carpet, love seat both quite old and worn.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Very convenient.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Reynaldo

Stayed 3 nights in Aug 2025

10/10 Excellent

katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
entire staff was great and very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Mae

Traveled with partner
Accomodating staff and clean hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcoming during my stay there. Everyone was so kind
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

This hotel is fantastic as always. Room is always clean and ready. Although in need of a full refurb, it still mains its comfortability.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Witold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other the “fall & slip” incident in the pool area, everything was perfect especially the staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate in every way. Everyone so friendly, helpful and genuinely happy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff, great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all the way. Food, service room all top notch
Stayed 1 night in Jul 2025

10/10 Excellent

Victorino

Stayed 2 nights in Jul 2025

10/10 Excellent

Roselle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Live music orchestra and jazz featuring young Filipino musicians was an unexpected treat. Pool is amazing. Dine in service was fast and tasteful. Will make sure we book here again in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

rolly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Anthony

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not the 5 stars I expectes

I've stayed at the Shang many times over the years. This was just off. Very damp musty room. Smell of mold. My bed felt damp. Granted it's raining season but it was unpleasant . Showehead was substandard as well. Plugged up and weak.
Stayed 1 night in Jul 2025