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"Very clean. Wash clothes limited to one.parking area in need of repair. Breakfast was good. " More

By a verified traveler on Sat 18 May 2019

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Hotel Description

Hotel near Kennesaw State University in Kennesaw

Town Center stay

Your stay at this Town Center hotel places you within 2 miles (3 km) of Town Center at Cobb and Mountasia Marietta. Monster Mini Golf and IceForum are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 10 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn

Everyone (6) Couples (2) Family (2)
1 out of 5
THIS PROPERTY IS RUN DOWN. NO ICE MACHINE. NO TOWELS AVAILABLE. NO MAID SERVICE THE ENTIRE STAY. ROOMS WERE CONTAMINATED WITH SMOKE IN NONSMOKING ROOMS. DOOR ENTRY TAMPERED WITH/BROKEN BACK.WAFFLES, YOGURT, AND INSTANT COFFEE WAS BREAKFAST WITH A SIGN SAYING LIMIT 1 PER PERSON. 1 PLY BATHROOM TISSUE. WATER IN SHOWER WAS LUKE WARM.SHOWER CURTAIN MOUNTED IMPROPERLY SO DOES NOT STAY SHUT ON EITHER SIDE WHILE SHOWERING. 2 FULL SIZE TOWELS OFFERED IN ROOM AT CHECKIN. I HAD TO GO DOWN TO REQUEST TOWELS AND WAS TOLD I CAN MAKE DO WITH WHAT WAS OFFERED. ANOTHER DAY WAS OFFERED HAND TOWELS TO GET BY WITH. ROOM CURTAIN WAS RIPPED UPON ENTRY, HAD TO KEEP ADJUSTING TO KEEP LIGHT OUT AND PEOPLE FROM SEEING IN.AND FRIG LEAKED ALL OVER THE FLOOR. 4 DAYS WE STAYED IN THIS LESS THAN EFFICIENT FACILITY. COMPLAINTS WERE MADE TO FRONT OFFICE, BUT WERE MET WITH "I'M SORRY", BUT WITH NO REMEDY.THIS STAY WAS COVIENT IN AREA, BUT SHARES APARKING LOT AND DRIVE THRU DRIVE WITH 3 OTHER HOTELS. TRIED TO CHANGE TO ANOTHER HOTEL, BUT MOST WERE SOLD OUT. CHOICE/QUALITY INN HOTELS HAS HAD A HIGH STANDARD IN OUR PAST, BUT WE WILL NOT BE STAYING THERE AGAIN.

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 21, 2023 by Sophia CSR

Dear Guest,Kindly accept our deepest regrets for the inconvenience caused. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2 out of 5
Liked the convenience of the location and the price so as the saying goes, you get what you pay for. When we arrived there were police everywhere, and I wasn't giving a clear explanation why even after asking. We had stained towels and clean towels had to be retrieved from an empty room. An uncomfortable stay...

Posted by on Apr 23, 2023

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1 out of 5
Do not recommend. Shouting men in parking lot after midnight. Cigarette burns in bed sheets. Room smelled like marijuana smoke

Posted by on Sep 24, 2022

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Comment from Hotel Management

Oct 12, 2022 by Quality Inn

Andrew,Thank you for taking the time to provide feedback during your recent stay with us. We apologize for not exceeding your expectations during your recent stay with us your concerns will be addressed by our team here at Quality Inn.

4 out of 5

Posted by on Sep 19, 2022

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5 out of 5

Posted by on Oct 16, 2021

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3 out of 5
Very clean. Wash clothes limited to one.parking area in need of repair. Breakfast was good.

Posted by on May 18, 2019

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2 out of 5
First off, we booked 2 rooms for 2 nights.We were coming from out of town to spend time with a loved one at a nearby hospice facility. One room did not have issues but the second room had mutliple problems. There were no towels in the room. The remote control was missing but found later upside down and between bed and side table and then we discovered that the TV did not work. It had sound but no picture. The toilet would run sometimes, unless someone lifted the back and pushed down on the lever. The heat did not produce cold air, so didn't even use it the second night. When we called about the TV, toilet and heater, asked for another room but was told a maintenance man would be there within an hour. No one came in that time frame and we were not staying do to having to visit a family member in hospice. Hair dryer on wall did not work. Bathroom mirror had a crack in it. Walls had obvious repainted spots and overall just appeared dingy. Tall lamp by window, had a crumbling plaster base. After first night of 2 night booking, had to get new keys for both rooms because original set stopped working, Some of other guests on our floor were creepy, shady appearing. Hotel appeared to be in good area of town but the feel of the hotel was not the same. When I left a list of complaints on check out the clerk did not apologize or show any concern, just took the list and placed it on the counter. Apparently Quality Inn does not stand for Quality like I assumed.

Posted by , from SC on Nov 15, 2018

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Comment from Hotel Management

Nov 22, 2018 by Mary

Dear Guest, We sincerely apologize for your experience. Management has been notified and corrective measures are in place. Thank you for sharing your experience and please do not hesitate to reach out if we can further assist.

2 out of 5
The comforter had burn holes in it and the sheets were ripped. The foot stool was really stained. See attached pictures

Posted by on May 30, 2018

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Comment from Hotel Management

Jun 1, 2018 by Mary

Dear Guest, We are so so terribly sorry about this. Management is taking care of these issues and we truly appreciate your review. We hope to have the chance to provide a much better experience for you in the future.

4 out of 5

A value hotel

This is an older hotel, so expect the slight fraying of the edges that comes with age, but room have been updated nicely, are perfectly clean, and everything is comfortable. Frankly, this is the best hotel mattress that I have encountered in years, including hotels that cost twice as much. Most are too soft and sag perceptibly. This one is soft, but firm. Not too hard, but does not sag. Decent breakfast, friendly staff. A good stay!

Posted by on Nov 23, 2015

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4 out of 5

Wonderful hotel, perfect location

Just north of Atlanta this hotel was a great night stay on the way north from Florida. The room was clean and had a microwave, refrigerator, hair dryer, and coffee maker in the room. The shower was good with very hot water and great water pressure. The breakfast was good with egg patties, sausage patties, muffins, bagels, and cereal. The location was good to the expressway; easy on and off but away from the traffic noise. The location of the hotel was also very close to many restaurants and stores. The people that worked at the hotel were very friendly and helpful. I noticed people with pets so this hotel may allow pets. This was a fine place to stay. 3/31/2010

Posted by on Apr 3, 2010

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Property Features

Free breakfast is served. Public spaces have free WiFi. Quality Inn also features a vending machine and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Kennesaw hotel.

  • 80 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 80 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Kennesaw hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Guests are served free breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Children stay free
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Kennesaw
  • Quality Kennesaw
  • Quality Inn Hotel
  • Quality Inn Kennesaw
  • Quality Inn Hotel Kennesaw
  • Quality Inn Conference Center

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.