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InnsCape on Castle

3.5 star property
3.5-star hotel near Long Street

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Photo gallery for InnsCape on Castle

Front of property
Premium bedding, in-room safe, desk, iron/ironing board
View from room
Daily buffet breakfast (ZAR 135.00 per person)
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
53 Castle Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪1 min walk‬
  • Cape Town International Convention Centre
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪18 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Twin Room, 1 Bedroom

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Luxury Room

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse

Premium bedding, in-room safe, desk, iron/ironing board

Penthouse

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room

  • City view
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Suite

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Cape Town

Heart of Cape Town.Within a 15-minute walk of this Cape Town City Centre hotel, you'll find Long Street and Cape Town International Convention Centre. Greenmarket Square and Cape Town Gateway Visitor Centre are also within half a mile (1 km).

What's nearby

  • Long Street - 1 min walk - 0.0 miles
  • Cape Town International Convention Centre - 11 min walk - 0.6 miles
  • Cape Town Cruise Terminal - 18 min walk - 1.0 mile
  • Two Oceans Aquarium - 2 min drive - 1.1 miles
  • Cape Town Stadium - 2 min drive - 1.3 miles

Getting around

  • Cape Town Station - 6 min walk
  • Observatory Station - 7 min drive
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Kamili Coffee - ‬2 min walk
  • ‪Tiger's Milk - ‬1 min walk
  • ‪Butter - ‬3 min walk
  • ‪Thirty Ate - ‬1 min walk

About this property

InnsCape on Castle

3.5-star hotel near Long Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, multilingual staff, and a picnic area are also featured at InnsCape on Castle.

This 3.5-star Cape Town hotel is smoke free.

  • 19 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
InnsCape on Castle offers 19 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Afrikaans, English, Xhosa

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 135 for adults and ZAR 67.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by credit/debit card and is due at the time of booking the reservation for all bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

This property is closed from October 1 2024 to October 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 135.00 for adults and ZAR 67.50 for children
  • Airport shuttle fee: ZAR 400 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InnsCape Castle Hotel Cape Town
InnsCape Castle Hotel
InnsCape Castle Cape Town
InnsCape Castle
Urban on Castle
InnsCape on Castle Hotel
InnsCape on Castle Cape Town
InnsCape on Castle Hotel Cape Town

Frequently asked questions

How close is InnsCape on Castle to the airport?

InnsCape on Castle is 12.6 mi (20-min drive) away from the Cape Town Intl. Airport (CPT) airport, the closest popular airport to the property.

Does InnsCape on Castle have an airport shuttle?

InnsCape on Castle offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 400 per vehicle, one-way.

How close is InnsCape on Castle to the beach?

This hotel is 4.3 mi (13-min drive) from Camps Bay Beach and 4.8 mi (15-min drive) from Clifton Bay Beach. Don't forget your sunscreen!

Does InnsCape on Castle offer free breakfast?

Free breakfast isn’t provided at InnsCape on Castle, but buffet breakfast is offered for a fee of ZAR 135.00 for adults and ZAR 67.50 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at InnsCape on Castle?

No, there is no casino at this hotel, but GrandWest Casino & Entertainment World (14-min drive) is nearby.

What time is check-in at InnsCape on Castle?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at InnsCape on Castle?

Free parking is not available at this hotel.

Does InnsCape on Castle have a pool?

InnsCape on Castle does not have a pool.

Does InnsCape on Castle have a restaurant?

Yes, there is a restaurant on site.

Does InnsCape on Castle have a spa?

There are no spa services available at this hotel.

How close is InnsCape on Castle to downtown Cape Town?

InnsCape on Castle is 0.1 mi away from Cape Town.

InnsCape on Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

4/10 Poor

Workneh

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvester

Got what I paid for

Perfect
Stayed 3 nights in Jul 2024

8/10 Good

Wakwanza

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No elevator broke
Stayed 1 night in May 2024

10/10 Excellent

Wakwanza

Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Really friendly staff, paid extra attention to make sure I was safe as a guest. The food in the cafe downstairs is simple but lovely. Make sure you have your coffee on the rooftop!
Stayed 1 night in Feb 2024

6/10 Okay

Tsepiso

Stayed 2 nights in Dec 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the price for the location you're staying in. Unfortunately windows aren't that tight so if someone was yelling on the street in the middle of the night or partying you'd wake up. Nothing ear plugs can't fix though. Friendly staff and good food. Was fantastic!
Stayed 6 nights in Oct 2023

2/10 Terrible

Sulayman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

francisco, laredo

Stayed 2 nights in Sep 2023

6/10 Okay

Henriette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Inourisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was awesome but the restaurant need to sort their cleanliness.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Wonderful experience, Michael and the lady at reception were very friendly and welcoming, would definitely book there again .
Stayed 2 nights in Oct 2020

10/10 Excellent

Ian

Stayed 1 night in Sep 2020

10/10 Excellent

menesleo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location, shoos, restaurants, and landmarks within walking distance. The staff is very attentive. Full breakfast provided.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay

I arrived late because of a train delay and was still nicely welcomed. Penthouse was great. Breakfast included was nice to start the day along with smiles from the day staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

You'll do well to find better value in CT. Clean, comfortable and walking distance to most attractions. Good restaurant at GF level. Very impressed. I've stayed here many times and will stay again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CT 7's get away

I've booked this Hotel 5 times. Great value, location is brilliant. At night, Long Street and Waterfront are lively. There are prowlers the locality but nothing the hotel can do about that. It's a great hotel, good value, goid breakfast and they go the extra mile. Do no expect 'views', a large comfortable room on walking distance to most attractions with good breakfast. If I had negatives, the lack of a suspended ceiling for esthetics does little to hear noise from shower above and piles of linen in stairwell looked unsightly but I'm guessing most folk use the lift. I'll definately stay again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2019

8/10 Good

Cary

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable

My stay at this hotel was very enjoyable. I would recommend this hotel to any and all visiting Cape Town.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intersection of Long and Castle isn't the safest, so I would advise against walking back to the hotel at too late an hour; grab a cab, even if it's just a few blocks. Room 403 has a ventilation issue: cigarette smoke from a lower unit was getting into our room. Our bathroom sink and shower drain weren't draining properly, but that only happened on our last night and didn't affect our visit.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Akua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant surprise

Pleasantly surprised because of the local area little dingy The room was total comfort
Stayed 1 night in Jul 2019