Imperial Las Perlas

2.5-star property
Paseo Kukulcan Km 2.5, Cancun, QROO 1-855-201-7819
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2.8 out of 5
See all 19 Travelocity Reviews

"The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staf ... " More

By a verified traveler on Sun 19 Nov 2017

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Hotel Description

A family-friendly stay in Avenida Kukulkan awaits you at Imperial Las Perlas. Within steps you'll find Las Perlas Beach and Linda Beach within a 20-minute stroll. Highlights at this beachfront resort include 2 bars/lounges, a private beach, and a restaurant.

Balconies, flat-screen TVs, and phones are featured in all 118 individually furnished rooms. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while premium linens invite a good night's rest.

The family restaurant, La Palapa, serves international cuisine and is open for breakfast, lunch, and dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, marina, and kids' swimming pool as well as access to a playground. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 30-minute drive of this Hotel Zone resort include La Isla Shopping Mall and Delfines Beach.

Imperial Las Perlas ratings based on 19 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5

Disappointed

This hotel is terrible. The bed was so hard that my wife was having lots of back the next morning. The food was cold and tasteless and the alcohol didn’t have any liquor in it. There was lots of disturbing noise and banging going on all the time. The staff were very friendly however this place is for the locals and not tourists. We ended up checking out after 1 day and booked somewhere else immediately!

Posted by , from Memphis on Mar 26, 2018

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4 out of 5

Advantages and disadvantages!

Pros: The staff were very friendly.
Cons: The hotel condition. I need of a make-over ASAP!!!
Location: Take a bus to get to downtown Cancun where all the action is.
The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staff were very accommodating and friendly! However, the security was rude and accused me of smoking on the property and I do not smoke. I also noticed a few items missing from me and my guest's suitcases and I know it had to be house-keeping so beware of leaving valuables in the rooms! The staff needs to be bi-lingual so they can understand customers that speak English. The food was good and the pool was beautiful! The beach was nice and relaxing but parts of the water seemed to be polluted so take caution when swimming in the ocean on this side of the hotel zone. You would have to take the bus to get to downtown Cancun and other places to have fun and party because this hotel is reserved and quiet. Overall it was an ok hotel if you are on a budget!

Posted by , from Alabama on Nov 19, 2017

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3 out of 5

No amenities

Pros: The price (???)
Cons: Coffee. WiFi in the rooms. There is a Cell tower on the roof. Presumably they are making money on that, but no in-room WiFi
Location: Hotel is not within walking distance to Cancun peninsula center. it is not really within walking distance to anything.
Rooms are clean, linens are clean, no buts anywhere however, No hair dryer in room No coffee maker in room (and no coffee) No refrigerator in room (however there were pots, pans and plates in the cupboard) Bathroom comes with 2 towels, 1 hand towel and no washcloth You must check out/in the TV and A/C remote with the front desk upon arrival and departure The phones don't call out WiFi available in lobby and at the pool only There is something on the page that says 150 peso breakfast is included, however I never ate breakfast there and I did have to pay for my coffee (which is only available in the restaurant during restaurant hours) Bar had no change This appears to be a hotel for locals for a weekend get-away Very little English spoken, however front desk manager during the day was quite friendly and helpful Oh, it is also quite far up from the center of the Cancun strip, not within walking distance.

Posted by , from Seattle on Sep 6, 2016

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2 out of 5

Hotel at the bottom end, ok if room on 1st level

Food not good so you eat out, except nothing is close. The taxis are way overpriced... $15-20 each way for less than 5 mile trip. Beach is nice & hotel staff are accomdating, but don't speak a lot of English. The 1st level rooms are good, but you have to ask once you get there.

Posted by , from Mpls, MN on Mar 24, 2015

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5 out of 5

I like the hotel

Pros: Free breakfast
we liked the hotel very much. It is very clean, the staff friendly, the rooms big, the breakfast amazing, location good, the bed very comfortable.

Posted by on Jan 19, 2012

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2 out of 5

Serviceable, centrally located and on the beach

Pros: Close restaurants
Imperial Las Perlas is located close to the Cancun central bus station, which is great for purchasing tickets ahead of time and for making early morning buses when arriving the evening before. It's certainly not fancy, but it's located on the beach, has a pool and an overwater restaurant on site, and is perfectly serviceable for a night or two.

Posted by on Apr 12, 2011

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5 out of 5

teh person at the hotel made me feel god

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
is is good hotel,with frenly personal,good food, bla bla there is to many thing to coment

Posted by , from usa on Apr 12, 2011

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3 out of 5

just a bit too far off the action -- beach was not the best for swimming

Pros: Free breakfast, Quiet
Cons: Nothing close
altho the room was spacious and clean, the hotel itself was not within walking distance to any restraunts or attractions. the included breakfast was just OK--usually cold. the beach was weedy and not really suitable for swimming. the overall cleanliness of the property was imprtessive.

Posted by , from Crosby, MN on Feb 8, 2011

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3 out of 5

relax and enjoy

My husband and I stayed here for a week. It is a quite hotel and the service is top. If you give a little tip the waiters remember you and your glass is always full and you are taken care of. The only thing we could complain about was that you did have to let the water run for a while before it got HOT then you had to turn it down as it was too hot. We would definitly go back. The air worked fine the tv got english speaking channels the bus stop is right outside the door. The beach is great for a morning walk #40or anytime else#41 For breakfast the cook will fix you a fresh omelet with the fixings of your choice. Everyone is very friendly the pool is on the smaller side but very comfortable temp.

Posted by on Dec 21, 2010

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4 out of 5

Fair price decent hotel

7 of us stayed there for a week the location is ok there are no restaurants or stores near. There is a small convinience store that has food snacks beer etc. for an emergency The staff was always helpful. The bus stop is a few steps away. We rented a car so we had no problem going places when we wanted. Xcaret and Xel ha are 40 min away. We were not looking for a place to stay all day. Just a place to sleep and have breakfast. If you want a luxury place you have to pay more. This is not an all inclusive resort. If you are looking to rest in a hotel free drinks plenty of food and a 5 star service then this is not a hotel for you. We had an awesome time everyday going to all the beauties of the area and a good clean rest at night the air conditioner was veeeeery cold but we just set it up lower the tv... who wants to watch tv? I was not worried about the tv because I can watch tv any time at my home. :#41 we will gp backl next year Thanks

Posted by on Feb 5, 2010

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About the Imperial Las Perlas

Location Paseo Kukulcan Km 2.5, Cancun, QROO 77500

All-inclusive Details

All-inclusive room rates at Imperial Las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Imperial Las Perlas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. After a day at the beach, enjoy amenities at Imperial Las Perlas like a marina, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. Free self parking is available. This Avenida Kukulkan resort is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 1984
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • On private beach
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Playground on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (19.7 km / 12.3 mi)
  • Parking: Free self parking

Room Amenities

Imperial Las Perlas offers 118 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

La Palapa - This beachfront family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

A private beach and a marina are featured at the resort. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving nearby

Spa Services

  • Outdoor treatment areas

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

  • No elevators

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: MXN 150 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial las Perlas
  • Imperial las Perlas Cancun
  • Imperial las Perlas Hotel
  • Imperial las Perlas Hotel Cancun
  • Hotel Imperial Las Perlas
  • Imperial Las Perlas Cancun Mexico
  • Imperial Perlas Cancun

You should know

  • The total price shown includes a resort fee.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.