Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Xplore With Erionne
Lobby sitting area
4 bars/lounges, swim-up bar
Sundeck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Junior Suite (U)

9.2 out of 10
Wonderful
(184 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(109 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(216 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(53 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Kukulcan Plaza Shopping Mall and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Sea Corner at Live Aqua - ‬5 min walk
  • ‪mb Restaurant - ‬3 min walk
  • ‪Azur - ‬1 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5-star beachfront property near Hotel Zone Beaches
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 13.1 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy aromatherapy, body wraps, and massages.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3418 out of 4775 reviews
Rating 8 - Good. 766 out of 4775 reviews
Rating 6 - Okay. 333 out of 4775 reviews
Rating 4 - Poor. 112 out of 4775 reviews
Rating 2 - Terrible. 146 out of 4775 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, staff was friendly. The rooms were nice, pool and beach amazing. The food however is very lacking. Made for basic Americans. I didnr like anything we had, didn't have much flavor. Wish they just made Mexican food. But the spa was amazing, had the best massage and body scrub
Stayed 2 nights in Mar 2026

10/10 Excellent

Robert Alan

From check in till check everything was awesome
Stayed 4 nights in Apr 2026

8/10 Good

Zhenyue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
餐厅服务很好,餐点好吃!
Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

Stacie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food sucked. The reviews have to be AI. They als charged us for a stain on the sheet of $300. It was a tiny spot so don’t spill anything lol. The service was just ok and honestly the hotel itself was just basic.
Stayed 5 nights in Jan 2026

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay. The hotel is modern, clean and the staff is absolutely the best - courteous and always ready to help. Food was excellent as well. Would definitely go back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Yuxian

Liked: Cleanliness, property conditions & facilities
great
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula D

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was kept very clean at all times! Staff was extremely friendly:) We loved the smaller size of this resort & our oceanfront room. The food in the buffet & in the restaurants was amazing; shrimp tacos in the Mexican restaurant were one of my favorites!
Stayed 6 nights in Jan 2026

4/10 Poor

ENRIQUE VICTORIA, SAN JOSE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff is very friendly no complaints about it, room is good, alcoholic beverages are water down, strawberry daiquiri, mango drink and Caribbean passion the ice is not blended well, lots of ice chunks, breakfast and lunch is the same menus everyday in the buffet which is the only open and the food is not that great at all for an inclusive resort. Adult only hotel but not that much activities at night.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice beach, great food.
Stayed 8 nights in Jan 2026

10/10 Excellent

MALIKAH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
SO CLEAN! Staff went above and beyond, the food was amazing
Stayed 4 nights in Jan 2026

6/10 Okay

Danielle, atlantic city

Stayed 5 nights in Sep 2025

10/10 Excellent

Jamia

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Wonderful experience will be back soon
Stayed 3 nights in Jan 2026

4/10 Poor

Enrique

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall was not good services, also wearing a black bracelet can lead to you being treated differently and being segregated, it should not call all inclusive since is not
Stayed 7 nights in Jan 2026

8/10 Good

Ashish, Kelowna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 4 nights in Jan 2026

10/10 Excellent

Ekaterina

Stayed 3 nights in Jan 2026

10/10 Excellent

Chelsea

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and hotel overall were exceptionally clean. The beach was well maintained and so were the pool areas.
Stayed 3 nights in Jan 2026

10/10 Excellent

Renee Ksor, Anaheim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jan 2026

4/10 Poor

Deyana

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The property was so beautiful overall , however the food was horrible & so was the customer service. The only staff I can give a shoutout to is Nacho , he enjoyed his job was very helpful & attentive. I cannot speak for everyone else , they weren’t welcoming at all it was almost like you had to show you had a tip in your hand in order to get good service which is backwards to me because that performative service. You had to call more than 3 times for towels , when the towels did come they had stains in them , we did have a cover the first night so our room was not cleaned all the way , no new roles , no nee tissues it was a mess. Room was beautiful i enjoyed my room & i enjoy how the beach , shopping & other places are so close. Perfect location they just need to retrain their staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jakub Zbigniew

Stayed 7 nights in Jan 2026

10/10 Excellent

Alexis Vladimir

Stayed 6 nights in Jan 2026

10/10 Excellent

Kelly Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was perfect!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Agnieszka

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, exceptionally clean, super nice and friendly staff, good food with plenty of options. 3 heated pools, beautiful beach with direct ocean access. The only downside is that there is no night parties where you can dance etc. Shuttle available to one of the sister hotels, Riu Caribe for Friday afternoon or Saturday night parties. the hotel only hosts evening stage shows… otherwise outstanding experience!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kennise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility was clean, staff friendly, beautiful property, property well designed
Stayed 3 nights in Jan 2026

2/10 Terrible

Jay

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff wasn’t good at all
Stayed 3 nights in Jan 2026