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Hotel Description

5-star beachfront property near Mujeres Beach

Beachfront retreat

With a stay at this Playa Mujeres property, you'll be within half a mile (1 km) of Mujeres Beach and 6 miles (10 km) of El Meco Archaeological Site. Also within 9 miles (15 km) are Las Americas Cancun Mall and Puerto Cancun Marina Town Center.

All-inclusive

This smoke-free property features a golf course, a full-service spa, and 4 restaurants. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.

Soaking tubs, free WiFi

The 150 individually decorated guestrooms offer free WiFi and 24-hour room service. Deep soaking bathtubs are included, along with free minibar items, furnished balconies, and Smart TVs. Change of towels is available on request.

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$425* Per night/room Sep 28 - Sep 29

Inspira Rooftop Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite -2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Ocean View- 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Inspira Terrace Suite 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Estudio Playa Mujeres - Family Experience All Inclusive Resort ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Estudio Playa Mujeres - Family Experience All Inclusive Resort

Everyone (1) Family (2)
5 out of 5
Everything about this resort was great!

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 16, 2021 by Estudio Playa Mujeres

Dear Guest, Thank you so much for your 5-star rating and excellent comments about our resort. We are thrilled to know we managed to surpass your expectations and create such a wonderful vacation experience for you. We look forward to welcoming you back to Estudio Playa Mujeres. Warm regards.

3 out of 5
Check in was frustrating

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 5, 2021 by Estudio Playa Mujeres

Dear Guest, We appreciate the time you have taken to share your rating and comments about your experience at our resort. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction are of the utmost to us. We hope you continue to enjoy the rest of your stay. We remain at your service.

5 out of 5
My wife and I had an amazing week here. We stayed in a rooftop suite, which for a couple of introverts was perfect. Staff were great, and food was amazing. Our favorite restaurant was the bikini grill.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 2, 2021 by Angélica López E- Concierge

Dear Guest, Thank you for taking the time to express your comments. We are pleased to know what your overall stay was great and that you found Estudio Playa Mujeres to be amazing. Once again, thank you for allowing us the privilege of hosting you. We hope to be selected in the future as a return vacation destination as it will be our pleasure to deliver enhanced services that will surpass your expectations. Kind regards.

5 out of 5
We came for an overdue trip, 5 nights from 11/29/20. The resort was very nice, clean, and our welcome was the best. The check in was easy and greeted with welcome drinks, stayed in a swim up suite. On the rooms, upon second day in i did notice some small damage from water on the ceiling and light fixtures, but nothing to complain about. One thing though that caused frustration, the phone was too complicated lol! We did take two days for excursions (xcaret, xplor) which helped fill our time. If we had not done that we would have gotten bored staying just on property. I wish that the weather would have been nicer as i wondered if it is always so windy or if it was just the time of the year. THE FOOD IS AMAZING! the staff were so friendly, but we did get invited for a tour for the atelier side to only discover it was for promoting a membership (2 hours of the day). Just throwing out little things that were negative but we would overall return again. Again, the food was so good, its worth the money just for that!

Posted by , from Kenai, AK on Dec 9, 2020

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Comment from Hotel Management

Dec 9, 2020 by Angélica López E- Concierge

Dear Dana, We appreciate the time you have taken to share such a nice and detailed review with us. We are happy to know from the moment you stepped into our resort you felt completely welcomed and pampered. Thank you for letting us know the inconveniences you encountered so we can report them to the appropriate departments to make sure these are rectified and avoid any discomforts in the future. In spite of the inconveniences, we are delighted to know your overall experience was truly pleasant and that we were able to delight you with our delectable gastronomic options. We will be truly honored to welcome you back and enhance your vacation experience and continue creating memorable moments in paradise. Warmest regards.

5 out of 5
Everything is great, I don't know why there are comments saying their service is not great or the staffs are rude, every single person works in the hotel is super friendly. I highly recommend this place, especially if you have a kid, this is the place to go. the most family friendly hotel I've ever seen.

Posted by , from Boston, MA on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by Angelica Agundis, Guest Service Manager.

Dear Mr/ Mrs. J: Many thanks for your review and for your generous compliments. Thank you so much for taking your time to describe your experience with the staff. We look forward to serving you again in the future. Best regards,

About the Estudio Playa Mujeres - Family Experience All Inclusive Resort

Location Prolongacion Bonampak S/N Mz1, Punta Sam, QROO 77400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Fitness facilities included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Estudio Playa Mujeres - Family Experience All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Estudio Playa Mujeres - Family Experience All Inclusive Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. A children's pool, a health club, and a complimentary children's club are also featured at the luxury Estudio Playa Mujeres - Family Experience All Inclusive Resort. Limited free parking is available on a first-come, first-served basis. This 5-star Punta Sam property is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Estudio Playa Mujeres - Family Experience All Inclusive Resort offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Consentida - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Cala di Luna - This family restaurant specializes in Italian cuisine and serves brunch and dinner. A children's menu is available. Open daily.

Kopai - This family restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.

Suspiro - This family restaurant specializes in seafood. Open daily.

Bikini Azul - This family restaurant serves lunch only. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Beach volleyball on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Nuup Sap. Services include massages. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 onsite for a surcharge.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 350 per pet, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Estudio Playa Mujeres Luxury Family All Inclusive Resort
  • Estudio Playa Mujeres by Atelier de Hoteles All Inclusive
  • Estudio Playa Mujeres Family Experience All Inclusive Resort

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.