64% Based on 2633 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

A romantic stay in Cancun awaits you at Bel Air Collection Resort & Spa Cancun. You'll be 1.6 km (1 mi) from El Rey Ruins and 1.7 km (1.1 mi) from Delfines Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and a private beach.

A day of pampering can include beachside massages, aromatherapy, and mani/pedis along with access to the spa tub. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool and 24-hour health club. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Avenida Kukulkan hotel, you'll be 7.5 km (4.7 mi) from La Isla Shopping Mall.

All 155 rooms feature LCD TVs with cable channels, and you can enjoy DVD players, coffee/tea makers, and in-room massages. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Safes, hair dryers, and phones are also available.

Deluxe Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$124 per night

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend out of 2633 reviews

Excellent 831
Good 752
Average 490
Poor 313
Terrible 247
Value <span>3.5</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5

About the Bel Air Collection Resort & Spa Cancun

Location Blvd Kukulcan Km 20.5, Cancun, QROO 77500

All-inclusive Details

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (some restrictions)

Property Features

Some rates at Bel Air Collection Resort & Spa Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bel Air Collection Resort & Spa Cancun like an outdoor pool and a 24-hour health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Self parking is free.

  • 155 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking
  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (12.3 km / 7.7 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Bel Air Collection Resort & Spa Cancun offers 155 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include safes and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Bel Air Collection Resort & Spa Cancun has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

A private beach and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Pets

  • Pets and service animals are not allowed at Bel Air Collection Resort & Spa Cancun

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Fees

The charges below are included in your overall room price:

  • Resort fee

 

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

  • Breakfast fee: between MXN 300 and MXN 400 for adults, MXN 200 and MXN 300 for children (approximately)
  • Airport shuttle fee: MXN 1500 per person (one way)

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

You should know

  • The total price shown includes a resort fee.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.