On the beach
At this Puerto Morelos property, you'll be within half a mile (1 km) of Petempich Bay and 6 miles (10 km) of Crococun Zoo. Also within 9 miles (15 km) are Puerto Morelos Town Square and Costa Occidental de Isla Mujeres National Park.
A full-service spa, 6 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Jetted tubs, WiFi
Boasting jetted bathtubs, the 148 guestrooms also offer WiFi and free minibar items. Flat-screen TVs come with cable channels, and other amenities include 24-hour room service and refrigerators.
Oct 2, 2019 by Hotel Management
Dear Expedia User, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of dining experiences and unique Gourmet Inclusive experience we offer to our guests. Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience here in Riviera Maya. Thank you once again, your feedback is truly invaluable to us.
May 15, 2018 by General Management
Thank you for your review and for sharing your experiences with us. It is a pleasure to know that you enjoyed your vacations. We hope that Azul Beach Resort Riviera Maya, will be your preferred resort for your next visit to the Riviera Maya and Mexico.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Puerto Morelos property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free valet parking , Parking (limited spaces)
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers 148 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Puerto Morelos property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free international calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
BLUE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
TAINAN - This restaurant specializes in Asian cuisine and serves dinner only.
ROMA FAMILY RESTAURANT - This family restaurant specializes in Italian cuisine and serves dinner only.
LATINO RESTAURANT - This bistro specializes in international cuisine and serves dinner only.
CHIL - This restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar.
24-hour room service is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.