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Hotel Description

4.5-star beachfront property with 5 outdoor pools

Beachfront retreat

At this Puerto Morelos property, you'll be within half a mile (1 km) of Petempich Bay and 6 miles (10 km) of Crococun Zoo. Also within 9 miles (15 km) are Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden.

All-inclusive

A full-service spa, 6 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with free beach cabanas and sun loungers. Bring the family and enjoy the free kid's club, children's pool, and playground.

Jetted tubs, WiFi

Boasting jetted bathtubs, the 148 guestrooms also offer WiFi and free minibar items. Other amenities include 24-hour room service, DVD players, and flat-screen TVs with cable channels.

Junior Swim up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 4746 reviews

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About the Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Location Carretera Cancun, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling gear
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Yoga classes/lessons included
  • Surfing/boogie boarding included
  • Snorkeling gear not included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Gratuities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Food and beverage restrictions apply
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Surcharge for premium or imported alcoholic beverages
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite live performances included
  • Snorkeling included

Property Features

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 148 guestrooms or units
  • 2 levels
  • 12 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • 2079.80 sq ft of conference space
  • 193 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers 148 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free international calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

BLUE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

TAINAN - This restaurant specializes in Asian cuisine and serves dinner only.

ROMA FAMILY RESTAURANT - This family restaurant specializes in Italian cuisine and serves dinner only.

LATINO RESTAURANT - This bistro specializes in international cuisine and serves dinner only.

CHIL - This restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 0 (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Beach All Inclusive
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.