"Travel with my wife and wanted to explore the area instead of just going to a beach resort and stay in the hotel. This hotel was wonderful and fitte ... " More

By a verified traveler on Fri 03 Mar 2017

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Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$70 per night

Room Executive Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Adhara Hacienda Cancun ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great hotel service and facilities

Travel with my wife and wanted to explore the area instead of just going to a beach resort and stay in the hotel. This hotel was wonderful and fitted our plans. the staff is very friendly and Helpful. All requests were handle with a smile and completed on a timely manner. Good parking area, breakfast and close to cancun downtown and also to Puerto Juarez for a day trip to Isla Mujeres.

Posted by , from Houston on Mar 3, 2017

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Comment from Hotel Management

Mar 18, 2017 by Hector Guerrero

Thank you very much, you just perfectly describe Adhara Hacienda Cancun. It will be our pleasure to welcome you back in the near future. Sincerely

4 out of 5


Pros: Free shuttle to mall and airport.
Cons: pillows/mattress: hard as a rock
Location: Casinos, mall, Starbucks...
Clean, nice staff, good location. Clean, nice staff, good location. Clean, nice staff, good location.

Posted by , from seattle on Jan 2, 2016

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4 out of 5


Pros: Free Internet, Quiet
the hotel was clean, the staff friendly, hotel restaurant was great. We had an enjoyable stay.

Posted by , from miami on Feb 8, 2012

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4 out of 5

Good value for price

Pros: Free Internet, Quiet
Cons: Poor breakfast
had a quick stay, 3 days. hotel was clean & very good value for money. breakfast was just ok.

Posted by , from ellicott city, maryland on Apr 13, 2011

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4 out of 5

Great place for the buck

Just needed a cheap place for a quick get-away to the airport and this filled the bill. We were pleasantly surprised to get this much hotel for so little money in Cancun so close to the hotel strip.

Posted by on Feb 27, 2009

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4 out of 5

Good hotel for business and budget travelers

I stayed in the Radisson Hacienda for three nights in October 2008 for business. It is downtown-no need to take taxis as there are restaurants, shops, etc. right outside. Buses also stop outside the hotel. The room had a TV with cable, fridge, coffee maker, work desk and wired internet access. There was also iron and board and a digital safe. There was a tiny enclosed ""patio"" but no fresh air balcony. The bathroom had robes and towels (but were not luxurious by any means), hairdryer and standard guest amenities, soap, shampoo, conditioner, lotion, shaving kit. Room service was prompt, filling, and reasonablely priced. Dinner in the restaurant was also fine. There is a small lobby bar, that seemed to always have a small crowd. The reception and restaurant were pleasant. I would recomned this hotel to business travelers and travelers on a budget who want to go exploring the area and not sit by the pool all day. I was called on the second evening of my stay asking if I had received my ""Welcome Package"" (ie. timeshare pitch). When I said I had not, the woman on the phone asked when my husband and I would like to come down and pick it up. When I told her I was traveling alone she said the welcome package is just for couples and hung up. I also saw her also offer the welcome package to a German couple in the lobby. When they told her they were German she said the welcome package is not for Germmans.

Posted by on Dec 1, 2008

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4 out of 5

stayed at fiesta americana condessa instead.

The Hotel is beautiful and unique looking. Loved it with a tropical feel and marble everywhere. The food is extremely expensive the breakfast buffet is almost 17.00 each the buffet is OK but not worth 17.00 even for a cup of coffee. It is better to order a pitcher of coffee for your room. The room was comfortable and very clean. The room service was impecable. I hated having the ""not timeshare sellers in the lobby"" The timeshare sellers are ""legitimate"" hotel employees and will take up lots of your time before you figure out they are NOT hospitality specialist but timeshare sellers. I did not check into an expensive hotel $* per night to be attacked by timeshare or ""not timeshare"" sellers. We had prepaid for the room and had to upgrade from a 2 double bed room with no view to a king with an ocean view. We did it with a Credit Card ($25) more per night but they did a ""hold on the credit card for $500) I did not like having a hold on my account when I paid cash for everything. We did get the hold removed from our account on the last day. They were good about that. The spa was very nice and the staff was very nice but the hot tub looked like it had seen more beautful days in the past and the spa treatments were a bit pricy. The pool was the most gorgeous thing I had seen the water was wonderful and the tile was the most beautiful blue I had seen like a saphire. The beach was right there and very pretty but not good for swimming.

Posted by on Oct 17, 2008

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4 out of 5

Great Hotel

This hotel was great for the price. It was about 15-30 minutes from the hotel zone (where all of the cool bars and clubs are), depending on where you are going. Great breakfast, lunch buffets, and many good restaurants in the area. The pool and gym were very nice as well. I would definitely recommend staying here.

Posted by on Jan 18, 2008

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2 out of 5


Our stay at the Raddisson was disapointing to say the least, the AC was marginal and it was too hot to sleep well, The hotel was extrememly noisly, doors slamming till 3 am and then all the workers with constuction in the hotel and service starting at 8 am. The bell boys were slamming luggange and talking loud at 7am on Sunday am. Beds were like boards. Lack of english with room service every morning.

Posted by on Jan 25, 2007

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4 out of 5

Quite nice!

My best friend and I came here. The staff is AMAZING, they made our stay so comfortable. The only downfalls are the showers the pressure isn't the best, and the hot water isn't very good either. The location can sometimes be a problem, cause its not in the ""hotel zone"" However, it isn't a big problem getting into the zone.. For an overnight layover etc. its PERFECT, as well as students who are on budget. I would definately stay here again. However, next time I visit cancun I will be staying in the zone.. Note to all guests, take the bus, taxi's rip you off!! :) Overall great staff, and rooms.

Posted by on Oct 8, 2006

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Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking