"Travel with my wife and wanted to explore the area instead of just going to a beach resort and stay in the hotel. This hotel was wonderful and fitte ... " More

By a verified traveler on Fri 03 Mar 2017

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Hotel Description

A family-friendly stay in the heart of Cancun awaits you at Adhara Hacienda Cancun. Within just a 15-minute stroll, you'll find Séptimo Día Adventist Church and Mercado 23. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 174 rooms feature free WiFi, coffee/tea makers, and free bottled water. Additionally, room service, safes, and hair dryers are available.

The restaurant, El Alhena, is open for breakfast, brunch, lunch, and dinner. El Patio is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour health club, kids' swimming pool, free pool cabanas, and pool loungers. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities.

Places within a 15-minute walk of this 3-star Downtown Cancun hotel include Benito Juarez Municipal Building and Cristo Rey Church.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$73 per night

Room Executive Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Adhara Hacienda Cancun ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great hotel service and facilities

Travel with my wife and wanted to explore the area instead of just going to a beach resort and stay in the hotel. This hotel was wonderful and fitted our plans. the staff is very friendly and Helpful. All requests were handle with a smile and completed on a timely manner. Good parking area, breakfast and close to cancun downtown and also to Puerto Juarez for a day trip to Isla Mujeres.

Posted by , from Houston on Mar 3, 2017

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Comment from Hotel Management

Mar 18, 2017 by Hector Guerrero

Thank you very much, you just perfectly describe Adhara Hacienda Cancun. It will be our pleasure to welcome you back in the near future. Sincerely

4 out of 5

recommend

Pros: Free shuttle to mall and airport.
Cons: pillows/mattress: hard as a rock
Location: Casinos, mall, Starbucks...
Clean, nice staff, good location. Clean, nice staff, good location. Clean, nice staff, good location.

Posted by , from seattle on Jan 2, 2016

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4 out of 5

excellent

Pros: Free Internet, Quiet
the hotel was clean, the staff friendly, hotel restaurant was great. We had an enjoyable stay.

Posted by , from miami on Feb 8, 2012

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4 out of 5

Good value for price

Pros: Free Internet, Quiet
Cons: Poor breakfast
had a quick stay, 3 days. hotel was clean & very good value for money. breakfast was just ok.

Posted by , from ellicott city, maryland on Apr 13, 2011

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4 out of 5

Great place for the buck

Just needed a cheap place for a quick get-away to the airport and this filled the bill. We were pleasantly surprised to get this much hotel for so little money in Cancun so close to the hotel strip.

Posted by on Feb 27, 2009

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4 out of 5

Good hotel for business and budget travelers

I stayed in the Radisson Hacienda for three nights in October 2008 for business. It is downtown-no need to take taxis as there are restaurants, shops, etc. right outside. Buses also stop outside the hotel. The room had a TV with cable, fridge, coffee maker, work desk and wired internet access. There was also iron and board and a digital safe. There was a tiny enclosed ""patio"" but no fresh air balcony. The bathroom had robes and towels (but were not luxurious by any means), hairdryer and standard guest amenities, soap, shampoo, conditioner, lotion, shaving kit. Room service was prompt, filling, and reasonablely priced. Dinner in the restaurant was also fine. There is a small lobby bar, that seemed to always have a small crowd. The reception and restaurant were pleasant. I would recomned this hotel to business travelers and travelers on a budget who want to go exploring the area and not sit by the pool all day. I was called on the second evening of my stay asking if I had received my ""Welcome Package"" (ie. timeshare pitch). When I said I had not, the woman on the phone asked when my husband and I would like to come down and pick it up. When I told her I was traveling alone she said the welcome package is just for couples and hung up. I also saw her also offer the welcome package to a German couple in the lobby. When they told her they were German she said the welcome package is not for Germmans.

Posted by on Dec 1, 2008

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4 out of 5

stayed at fiesta americana condessa instead.

The Hotel is beautiful and unique looking. Loved it with a tropical feel and marble everywhere. The food is extremely expensive the breakfast buffet is almost 17.00 each the buffet is OK but not worth 17.00 even for a cup of coffee. It is better to order a pitcher of coffee for your room. The room was comfortable and very clean. The room service was impecable. I hated having the ""not timeshare sellers in the lobby"" The timeshare sellers are ""legitimate"" hotel employees and will take up lots of your time before you figure out they are NOT hospitality specialist but timeshare sellers. I did not check into an expensive hotel $* per night to be attacked by timeshare or ""not timeshare"" sellers. We had prepaid for the room and had to upgrade from a 2 double bed room with no view to a king with an ocean view. We did it with a Credit Card ($25) more per night but they did a ""hold on the credit card for $500) I did not like having a hold on my account when I paid cash for everything. We did get the hold removed from our account on the last day. They were good about that. The spa was very nice and the staff was very nice but the hot tub looked like it had seen more beautful days in the past and the spa treatments were a bit pricy. The pool was the most gorgeous thing I had seen the water was wonderful and the tile was the most beautiful blue I had seen like a saphire. The beach was right there and very pretty but not good for swimming.

Posted by on Oct 17, 2008

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4 out of 5

Great Hotel

This hotel was great for the price. It was about 15-30 minutes from the hotel zone (where all of the cool bars and clubs are), depending on where you are going. Great breakfast, lunch buffets, and many good restaurants in the area. The pool and gym were very nice as well. I would definitely recommend staying here.

Posted by on Jan 18, 2008

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2 out of 5

disappointed

Our stay at the Raddisson was disapointing to say the least, the AC was marginal and it was too hot to sleep well, The hotel was extrememly noisly, doors slamming till 3 am and then all the workers with constuction in the hotel and service starting at 8 am. The bell boys were slamming luggange and talking loud at 7am on Sunday am. Beds were like boards. Lack of english with room service every morning.

Posted by on Jan 25, 2007

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4 out of 5

Quite nice!

My best friend and I came here. The staff is AMAZING, they made our stay so comfortable. The only downfalls are the showers the pressure isn't the best, and the hot water isn't very good either. The location can sometimes be a problem, cause its not in the ""hotel zone"" However, it isn't a big problem getting into the zone.. For an overnight layover etc. its PERFECT, as well as students who are on budget. I would definately stay here again. However, next time I visit cancun I will be staying in the zone.. Note to all guests, take the bus, taxi's rip you off!! :) Overall great staff, and rooms.

Posted by on Oct 8, 2006

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Property Features

Adhara Hacienda Cancun offers its guests an outdoor pool, a 24-hour health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18.6 km / 11.6 mi)
  • Metro station: Cancun Bus Station ADO (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

El Patio - This poolside bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 6 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 190 per person (approximately)
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Cancun
  • Radisson Hacienda
  • Radisson Hacienda Cancun
  • Radisson Hotel Cancun
  • Radisson Hotel Hacienda
  • Radisson Hotel Hacienda Cancun
  • Cancun Radisson Hacienda
  • Radisson Cancun
  • Adhara Hacienda Cancun Hotel
  • Adhara Hacienda Hotel
  • Adhara Hacienda Cancun
  • Adhara Hacienda

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.