Hotel Matsubara

3.0 star property
Family-friendly 3-star hotel with free children's club

Choose dates to view prices

Photo gallery for Hotel Matsubara

Exterior
Lake
26-inch LCD TV with cable channels, TV, toys
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪6 min walk‬
  • Place, Capivari Shopping Center
    ‪11 min walk‬
  • Place, Capivari Park
    ‪13 min walk‬

Room options

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Campos do Jordão

Capivari stay.Within a 10-minute walk of this Capivari hotel, you'll find Campos do Jordão Convention Center and Cadij Shopping Center. Vale Encantado and Aspen Mall are also within half a mile (1 km).

What's nearby

  • Campos do Jordão Convention Center - 6 min walk - 0.4 miles
  • Aspen Mall - 10 min walk - 0.5 miles
  • Campos do Jordao Tennis Club - 10 min walk - 0.5 miles
  • Capivari Shopping Center - 11 min walk - 0.6 miles
  • Capivari Park - 13 min walk - 0.7 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 176 min drive

Restaurants

  • ‪Banaias - ‬8 min walk
  • ‪Moringa Mantiqueira Restaurante - ‬5 min walk
  • ‪Grande Hotel Campos do Jordão - Hotel-Escola Senac - ‬16 min walk
  • ‪Só Queijo - ‬6 min walk
  • ‪Don Macedo - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly 3-star hotel with free children's club
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Kid's club (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Matsubara offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. 26-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Room amenities

Entertainment

  • 26-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

How close is Hotel Matsubara to the airport?

Hotel Matsubara is 103.7 mi (176-min drive) away from the São Paulo/Guarulhos Intl. Airport airport, the closest popular airport to the property.

Does Hotel Matsubara have an airport shuttle?

Airport shuttle services are not available at Hotel Matsubara.

Does Hotel Matsubara offer free breakfast?

Hotel Matsubara offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Hotel Matsubara?

No, there is no casino at this hotel.

What time is check-in at Hotel Matsubara?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Matsubara?

This hotel offers free self parking and valet parking.

Does Hotel Matsubara have a pool?

Hotel Matsubara does not have a pool.

Does Hotel Matsubara have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Matsubara to downtown Campos do Jordão?

Hotel Matsubara is 1.9 mi away from Campos do Jordão.

Hotel Matsubara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 315 reviews
Rating 8 - Good. 90 out of 315 reviews
Rating 6 - Okay. 39 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Paulo Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

LILTON

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MONALISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel oferece transfer para onde você precisar de manhã até a noite. Tudo pelo WhatsApp. Achei sensacional.
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Márcio

Stayed 2 nights in Sep 2025

10/10 Excellent

Erica Aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, tudo muito lindo , cama super confortável, quarto cheiroso. Adoramos. Viagem em família.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

O hotel é ótimo, muito funcional. Funcionários prestativos e simpáticos O café da manhã é ótimo e com boas opções e variedades de alimentos Tem são de jogos e uma academia pequena mas que tudo funciona Achamos bem silencioso o local e estava sempre limpo O estacionamento é pequeno mas não é um problema, sempre há quem manobre os carros, sem stress É muito perto do centro de Capivari, menos de 10 minutos a pé mas o hotel oferece um transfer o dia todo para quem precisar Tivemos dias muito agradáveis Voltaria com certeza
Stayed 3 nights in Aug 2025

10/10 Excellent

Neusa

Voltaria e recomendo.

Hotel limpo, compatível com o custo, chuveiro excelente, café da manhã muito bom!
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Business traveler
Liked: Cleanliness

Crítica

Hotel antigo, precisando de reformas. Quartos simples, com equipamentos obsoletos. Espelhos velhos e feios. Café razoável. Atendimento bom, mas com poucas pessoas. Acredito que existem melhores opções. A pousada da mesma marca é melhor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, o atendimento foi excelente, a localização é muito boa. Não temos nada a reclamar. Só elogios.
Stayed 2 nights in Aug 2025

4/10 Poor

LEOPOLDO

Stayed 1 night in Aug 2025

10/10 Excellent

Liliane

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!

Stayed 2 nights in Aug 2025

10/10 Excellent

paulo K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Flavio Lopes, Volta Redonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O serviço de tranfer é muito bom e como fomos na florada da cerejeira o jardim estava lindo!
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fuja

Nao foi legal. Ao chegarmos nosso quarto nao estava pronto e nos enviaram ao unico que restava. Amplo mas com cama e travesseiros muito ruins, além de forte cheiro de tinta. Acabei passando mal. Definitivamente não me hospedarei mais nesse hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima experiência! Eles fornecem transfer até o centro de Capivari e o motorista, Marcos, é muito atencioso e prestativo!
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal do atendimento e do trasnporte para o capivari são bem eficientes e educados
Stayed 2 nights in Jul 2025

8/10 Good

Yana Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Fatima Aparecida

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025