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Hotel Alcaravan Medellín

Property class: 3
3-star hotel near Santafé Mall

Choose dates to view prices

Photo gallery for Hotel Alcaravan Medellín

A rooftop swimming pool with a cityscape view.
A modern hotel with a glass facade, multiple floors, and a prominent entrance.
A hotel room with two beds, a large window, and artwork on the walls.
A modern interior with a long dining area, wooden partitions, and a central table with a vase of flowers.
A kitchen with a large island, hanging plants, and a city view through a window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411
  • Place, Chimeneas Park
    ‪2 min walk‬
  • Place, EAFIT University
    ‪2 min drive‬
  • Place, Viva Envigado
    ‪2 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room with Air Conditioning

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Double Room with Air Conditioning

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room With Air Conditioner

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Double Room With Air Conditioner

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room With Air Conditioner

A hotel room with two beds, a desk, and a chair.

Twin Room With Air Conditioner

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a large window, and artwork on the walls.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, bedside table, and a desk with a chair. There are three wall-mounted artworks above the bed.

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, a fan, and a window with a city view.

Standard Double Room

  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a bedside table, a fan, and large windows offering a city view.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double room with air conditioning

A bedroom with a bed, bedside table, chair, wall-mounted fan, air conditioning unit, and artwork.

Double room with air conditioning

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin room with air conditioning

A hotel room with two beds, a desk, and a chair. There are wall art pieces above the beds.

Twin room with air conditioning

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Itagüí

Near the airport.You'll be within half a mile (1 km) of Chimeneas Park and 2 miles (3 km) of Santafé Mall with a stay here. La Frontera Park and EAFIT University are also within 2 miles (3 km).

What's nearby

  • Chimeneas Park - 2 min walk - 0.1 miles
  • EAFIT University - 2 min drive - 1.4 miles
  • Viva Envigado - 2 min drive - 1.1 miles
  • La Frontera Park - 3 min drive - 0.9 miles
  • Santafé Mall - 4 min drive - 1.8 miles

Getting around

  • Ayura Station - 11 min walk
  • Olaya Herrera Airport (EOH) - 9 min drive

Restaurants

  • ‪people pizza - ‬7 min walk
  • ‪Subway - ‬5 min walk
  • ‪Ambar violetar - ‬7 min walk
  • ‪Más Finca - ‬12 min walk
  • ‪Seven Club - ‬12 min walk

About this property

Hotel Alcaravan Medellín

3-star hotel near Santafé Mall
Hotel Alcaravan Medellín offers its guests a hot tub and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A rooftop terrace, an arcade/game room, and tour/ticket assistance are also featured at Hotel Alcaravan Medellín. Limited free parking is available on a first-come, first-served basis.

This 3-star Itagüí hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Built in 2005
  • English breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alcaravan Medellín offers 96 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcaravan Medellín

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 35000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 35000.0 per night
  • Hosted evening meal: COP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Frequently asked questions

How close is Hotel Alcaravan Medellín to the airport?

Hotel Alcaravan Medellín is 2.6 mi (9-min drive) away from the Olaya Herrera Airport (EOH) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Alcaravan Medellín?

As of Sep 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Alcaravan Medellín on Sep 8, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alcaravan Medellín have an airport shuttle?

Airport shuttle services are not available at Hotel Alcaravan Medellín.

Does Hotel Alcaravan Medellín offer free breakfast?

Hotel Alcaravan Medellín offers free English breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Alcaravan Medellín?

No, there is no casino at this hotel.

What time is check-in at Hotel Alcaravan Medellín?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Alcaravan Medellín?

This hotel offers free self parking.

Does Hotel Alcaravan Medellín have a pool?

Hotel Alcaravan Medellín does not have a pool.

Does Hotel Alcaravan Medellín have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Alcaravan Medellín have a spa?

There are no spa services available at this hotel.

How close is Hotel Alcaravan Medellín to downtown Itagüí?

Hotel Alcaravan Medellín is 2.2 mi away from Itagüí.

Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 276 reviews
Rating 8 - Good. 100 out of 276 reviews
Rating 6 - Okay. 43 out of 276 reviews
Rating 4 - Poor. 12 out of 276 reviews
Rating 2 - Terrible. 22 out of 276 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Vianella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Richanella

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 11 nights in Apr 2025
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and caring
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staft
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

tyreiss

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay 7 yaer tenure

there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024
Verified review

6/10 Okay

Ashley

Liked: Cleanliness
First off, when I booked a room in this hotel, my room was supposed to be with a window view with 2 beds and air conditioning. When I arrived and it was time for me to check into my room, I got a very but very small room with no windows and a fan. I felt claustrophobic and I felt like I was in box. And on top of that, my room had not a single towel. I was very disappointed and went to speak to the front desk. Although they offered me some alternatives, I still needed to pay out of pocket for the alternative choices they were giving me, despite that I had proof of the room I was set to have through my actual purchase. A day later, the handle of the shower decides to stop working and ends of flooding the bathroom. Once again, I was very disappointed. I only had breakfast daily here and it was ok, nothing crazy. Overall, this hotel did not meet or exceed my expectations.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.
Verified review

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusta porque tiene
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

andres

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones estaban tal como aparecen en las fotos, demasiada limpieza, el personal es muy amable y servicial y se encuentra en una muy buena ubicación
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities
Equipe bem preparada, quarto pequeno mas funcional, chuveiro com agua quente, restaurante no hotel com preços justos, estacionamento um pouco apertado.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Noemi Lugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si no me gusto las camas lo demás súper limpio amable muy atento
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Carol Ivette Cruz

Liked: Cleanliness
Los cuartos son pequeños y las camas un poco dura. El personal excelente
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

JESSIEDALI

Liked: Cleanliness, staff & service
Poco ambiente en sus alrededores, pocas opciones de comer y no habían taxis por el area
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Margarita

Disliked: Property conditions & facilities
Lo peor
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo ageadable y en buen estado! El servicio en todos los departamentos fue excelente.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Quiero volver
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

CHRISTIAN

Pésimo Servicio

Pésimo servicio en el área administrativa. Cobraron tres tarifas diferentes . Una completa desorganización de este hotel. El servicio de restaurante terrible , mesas sucias y atenciones con tiempos mayores a 30 minutos. No lo recomiendo.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities
No es tan céntrico está a las afueras de Medellín y las habitaciones muy pequeñas se tardan mucho para hacer un desayuno
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Hoover Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio agradable y el personal muy amables todos, recepcion, restaurante, sercios generales, mantenimiento, zona humeda
Stayed 4 nights in Apr 2025

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