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4.3 out of 5

"Very clean and pleasant to say and not loud in hotel. " More

By a verified traveler on Sun 06 Jun 2021

Hotel Description

3-star boutique hotel near Good Samaritan Hospital - San Jose

Close to airport

Your stay at this Cambrian hotel places you within 3 miles (5 km) of Good Samaritan Hospital - San Jose and The Pruneyard Shopping Center. Also, Vasona Lake County Park is within 3 miles (5 km) and Old Town Los Gatos is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Multilingual staff can provide around-the-clock assistance and wedding services are on offer.

Free WiFi

In addition to free WiFi, the 47 guestrooms offer rainfall showerheads and free long-distance calls. Other amenities include free local calls, free bottled water, and hair dryers.

Executive King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$121* Per night/room Aug 4 - Aug 5

Luxe Studio Suite - Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King - Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double - Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bristol Hotel, Boutique Collection ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bristol Hotel, Boutique Collection

Everyone (14) Family (3)
5 out of 5
Very clean and pleasant to say and not loud in hotel.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 7, 2021 by Artur

Thank you so much! We hope to see you again!

5 out of 5
Liked the cleanliness and the quiet. Have no dislikes

Posted by , from Pine mountain lake on Feb 29, 2020

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5 out of 5
Like: clean and quiet. Full breakfast a plus as well as secure free parking. Not like: furniture in some rooms needs cleaning/updating. Pillows need to be replaced as they are like pancakes- flat

Posted by on Feb 2, 2020

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4 out of 5

Posted by on Sep 15, 2019

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4 out of 5
This is the cutest hotel you will ever stay in. Just check out the pics. My room was so spacious for the prices. Every staff member was friendly. My only complaint is that breakfast ended at 9:30 which is early to me. Oh and since it’s a Best Western the food is mediocre...especially the eggs. Small beans.

Posted by on May 27, 2019

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4 out of 5
Bristol is a very nice hotel. Everything is clean and well maintained. My ONE gripe is the place is a little too "green". I'll explain: I need a warm room, maybe a little warmer than most. The thermostat would not permit me to select a temperature any higher than 75F. Also, the heater would shut off when the temp reached 73F, even though I had selected 75F. And finally, when I got up in the AM and ran the thermostat up (to 75F), it took three hours(!) for the room to warm to 73F from the night-time low of 68F. Bottom line: I was cold the whole time.

Posted by on Mar 5, 2019

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3 out of 5
The only thing that I really didn't like about this property, was the instant coffee in the room. The people at the hotel were outstanding.

Posted by on Feb 14, 2019

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4 out of 5
The person greeting us was pleasant. Hotel is nice but a bit shabby

Posted by on Feb 14, 2019

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5 out of 5

Bristol Boutique

It was a lovely hotel and the girl at the front desk was very accommodating. The breakfast was well presented fresh and tasted good. The room was very clean furnishings a little dated but well-kept up. The only downside to the whole Stay was the coffee. The coffee in the breakfast room was awful! The instant coffee in the room was much better!

Posted by on May 8, 2017

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3 out of 5

Just not that great a hotel

Location: Nothing that close to do. One restaurant in walking distance.
It was ok but not a hotel I would stay at again. It was comfortable, clean but didn't have a restaurant or any community area to study read or watch TV

Posted by on Oct 14, 2016

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About the Bristol Hotel, Boutique Collection

Location 3341 S Bascom Ave, Campbell, CA 95008

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Bristol Hotel, Boutique Collection. Free self parking is available. Smoking is allowed in designated areas at this 3-star Campbell hotel.

  • 47 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (17.3 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Bristol Hotel, Boutique Collection offers 47 air-conditioned accommodations with safes and complimentary bottled water. This Campbell hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 8:30 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for lunch. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Travel in the New Normal (US Travel - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Bristol Boutique Collection
  • Bristol Boutique Collection Campbell
  • Bristol Hotel Boutique
  • Bristol Hotel Boutique Collection
  • Bristol Hotel Boutique Collection Campbell
  • Bristol Hotel, Collection
  • Bristol Hotel, Boutique Collection Hotel
  • Bristol Hotel, Boutique Collection Campbell
  • Bristol Hotel, Boutique Collection Hotel Campbell

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.