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View all photos for Deluxe Room, 2 Twin Beds, Balcony, Sea View

Deluxe Room, 2 Twin Beds, Balcony, Sea View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Garden Access

Junior Suite, 1 King Bed, Garden Access | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Garden Access

  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Main Building, 1 King Bed, Seafront

Junior Suite Main Building, 1 King Bed, Seafront | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite Main Building, 1 King Bed, Seafront

  • Ocean view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Corner

Family Suite, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Suite, 1 King Bed with Sofa bed, Corner

  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Resort View (Junior Suite Main Building)

Grand Suite, 1 King Bed, Resort View (Junior Suite Main Building) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, Resort View (Junior Suite Main Building)

  • Resort view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for St. Regis 1 Bedroom Residence Suite, 1 King Bed

St. Regis 1 Bedroom Residence Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

St. Regis 1 Bedroom Residence Suite, 1 King Bed

  • Sea view
  • 1561 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis 2 Bedroom Residence Suite, Bedroom 1: 1 King Bed, Bedroom 2: 1 King Bed

St. Regis 2 Bedroom Residence Suite, Bedroom 1: 1 King Bed, Bedroom 2: 1 King Bed | Living area | 40-inch flat-screen TV with satellite channels, TV, DVD player

St. Regis 2 Bedroom Residence Suite, Bedroom 1: 1 King Bed, Bedroom 2: 1 King Bed

  • Sea view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner Sea View

Junior Suite, 1 King Bed, Corner Sea View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Corner Sea View

  • Partial sea view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, Balcony

  • Ocean view
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for St. Regis 1 Bedroom Residence Suite with Private Pool, 1 King Bed

St. Regis 1 Bedroom Residence Suite with Private Pool, 1 King Bed | Pool | Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

St. Regis 1 Bedroom Residence Suite with Private Pool, 1 King Bed

  • Sea view
  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Royal Suite, 1 Bedroom, Non Smoking

  • Ocean view
  • 1690 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, Sea View

Cocktail bar, ocean views, open daily

Grand Suite, 1 King Bed, Non Smoking, Sea View

  • Ocean view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Sea View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

Cocktail bar, ocean views, open daily

Grand Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Non Smoking

40-inch flat-screen TV with satellite channels, TV, DVD player

Grand Room, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Suite, 1 Bedroom, Non Smoking, Terrace | Living room | 40-inch flat-screen TV with satellite channels, TV, DVD player

Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 3
  • 1 King Bed

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Exterior

Cap Vermell Grand Hotel

Capdepera
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 349 reviews
$388 nightly
The price is $429
Apr 13 - Apr 14
Total with taxes and fees
Cap Vermell Grand Hotel

About the neighborhood

Calvia

Seaside stay .Your stay at this Punta Negra hotel places you within 2 miles (3 km) of Golf Fantasia and Palma Nova Beach. Puerto Portals Marina and Playa Son Matias are also within 2 miles (3 km).

What's nearby

  • Platja de Son Caliu - 8 min walk - 0.5 miles
  • Sa Foradada - 11 min walk - 0.6 miles
  • Marineland Mallorca - 14 min walk - 0.8 miles
  • Puerto Portals Marina - 3 min drive - 1.4 miles
  • Palma Nova Beach - 3 min drive - 2.0 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 23 min drive

Restaurants

  • ‪UM Beach House - ‬12 min walk
  • ‪Yara - ‬2 min drive
  • ‪El Cafe - ‬8 min walk
  • ‪muell3 - ‬10 min walk
  • ‪Meson Son Caliu - ‬8 min walk

About this property

The St. Regis Mardavall Mallorca Resort

Family-friendly 5-star hotel near Palma Nova Beach
The St. Regis Mardavall Mallorca Resort offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury The St. Regis Mardavall Mallorca Resort. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Calvia hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 2002
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The St. Regis Mardavall Mallorca Resort offers 125 accommodations with DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Arabella Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Nixe Palace Hotel
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 35 per day)
  • Valet parking on site (EUR 35 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per night
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 195 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 224 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: EUR 35 per day
  • Valet parking fee: EUR 35 per day
  • Pet fee: EUR 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 195 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, cash, and mobile payments. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

St. Regis Mardavall Mallorca Calvia
St. Regis Mardavall Mallorca Resort Calvia
St. Regis Mardavall Mallorca Resort
St. Regis Mardavall Mallorca
The St. Regis Mardavall Mallorca Resort Hotel
The St. Regis Mardavall Mallorca Resort Calvia
The St. Regis Mardavall Mallorca Resort Hotel Calvia

Frequently asked questions

How close is The St. Regis Mardavall Mallorca Resort to the airport?

The St. Regis Mardavall Mallorca Resort is 14.7 mi (23-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis Mardavall Mallorca Resort?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at The St. Regis Mardavall Mallorca Resort on Mar 24, 2026 start from $593, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis Mardavall Mallorca Resort have an airport shuttle?

The St. Regis Mardavall Mallorca Resort offers an airport shuttle 24 hours a day, for a charge of EUR 224 per vehicle, roundtrip.

How close is The St. Regis Mardavall Mallorca Resort to the beach?

This hotel is 1.2 mi (3-min drive) from Palma Nova Beach and 3.2 mi (12-min drive) from Illetas Beach. Don't forget your sunscreen!

Does The St. Regis Mardavall Mallorca Resort offer free breakfast?

Free breakfast isn’t provided at The St. Regis Mardavall Mallorca Resort, but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The St. Regis Mardavall Mallorca Resort?

No, there is no casino at this hotel, but Mallorca Casino (6-min drive) is nearby.

What time is check-in at The St. Regis Mardavall Mallorca Resort?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at The St. Regis Mardavall Mallorca Resort?

Free parking is not available at this hotel. Self parking is available for EUR 35 per day, and valet parking for EUR 35 per day.

Does The St. Regis Mardavall Mallorca Resort have a pool?

The St. Regis Mardavall Mallorca Resort features 2 outdoor pools, an indoor pool, and a children's pool.

Does The St. Regis Mardavall Mallorca Resort have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, ocean views, and a poolside location.

Does The St. Regis Mardavall Mallorca Resort have a spa?

Pamper yourself with a day at Arabella Spa, where you can enjoy body treatments, thalassotherapy, and aromatherapy.

How close is The St. Regis Mardavall Mallorca Resort to downtown Calvia?

The St. Regis Mardavall Mallorca Resort is 3.6 mi away from Calvia.

The St. Regis Mardavall Mallorca Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 172 reviews
Rating 8 - Good. 24 out of 172 reviews
Rating 6 - Okay. 6 out of 172 reviews
Rating 4 - Poor. 3 out of 172 reviews
Rating 2 - Terrible. 2 out of 172 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryant

Stayed 3 nights in Nov 2025

8/10 Good

hamid

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 5 nights in Jun 2025

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more casual dining option would be great.
Stayed 7 nights in May 2025

10/10 Excellent

Tamara

Liked: Amenities
Beyond amazing stay and exceptional attention to every detail for unparalleled experience and service. Stunning property all around.
Stayed 3 nights in Mar 2025

8/10 Good

Siva Harsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Jamie

Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No quality beach, other than that, its a perfect getaway
Stayed 2 nights in Jul 2024

10/10 Excellent

Yuri, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property - will come back
Stayed 6 nights in Jul 2024

10/10 Excellent

JULIE, McLean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Jun 2024

2/10 Terrible

Marcus

Disliked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcella, Orland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St Regis. The hotel is beautiful! The staff is very welcoming, breakfast was fantastic, so many options, waitstaff can’t do enough for guests. Food in the restaurants is outstanding.
Stayed 5 nights in Jun 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Jun 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time staying here. The staff was so friendly and helpful. I had a late flight and they let me stay in my room until very late before my flight. Definitely recommend!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Traveled with family
Liked: Amenities
Beautiful place & great staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Templar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Management

Rico at the front desk and Estafania in the hotel lobby bar were so amazing. The team made our stay so warm. I told all my friends this is where they need to stay when they visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and service. Highly recommend
Stayed 4 nights in Aug 2023

10/10 Excellent

Kate, London

Stayed 4 nights in Sep 2022

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

Super friendly, very attentive staff. We felt warmly and generously welcome.
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overall but service issues

Our stay was lovely until the last day. The property is beautiful and the staff at the bars, pools and desk were all very friendly and went out of their way to be helpful. Concierge was very helpful and we loved Henry A, the butler. Wonderfully pleasant and helpful! Everything you think about a 5 star hotel. We did not do the breakfast buffet the first two says we were there but went down for our last morning. The service was not good. The buffet was divine and we ordered our coffee and water which came quickly. We then got our plates and when we sat down there was no silverware so we asked for some and some additional coffee. We got the silverware but no coffee. About 10 minutes later I asked another waitress to check on the coffee and could we please get some more water. That never came either so I walked up to the manager and explained that we had never received our coffee and could I get a to go cup. Meanwhile the servers cleared our first plates but took our silverware and again we had no silverware to eat our fruit and had to wait for that to be requested and brought. It was just disappointing because it was our last morning there and we wanted to have a relaxing morning and we couldn’t get coffee and silverware which are pretty basic. Up until this point I would have given it a 5 star but the fact that it didn’t go well and the manager didn’t even apologize was pretty disappointing.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021