2/10 Terrible
Craig
Traveled with family
May 8, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
You have to walk
Everyone was pleasant and helpful, but it went downhill from there. I had booked a double queen room, got there and found it was on the second floor with no elevators or baggage carts; I have some health conditions which limit my motion and balance, and getting up the steps was going to be difficult. I couldn't get the room changed to the first floor because, as they told me, first floor was all kings and I had booked a queen. So... up the steep and narrow stairs we went, with me hanging onto the rail and lifting my bag up one step at a time.
Room was OK once we got to it, except that the bathroom was small and cramped. No breakfast except for some old coffee, granola bars and pop-tarts left on the counter, nearest restaurant open at breakfast time is in town fourteen miles away.
The front desk closed and padlock went on the soda machine at 7 pm. There were some handicapped parking spaces, though, so it wasn't quite as far when we came bumping down the stairs slowly and backwards the next morning.
It was the off season with hardly anyone around, we were there for a family event and it's probably a lot better during ski season when the place is full and busy. Definitely some frustrations this time, though, particularly with the room change.
Craig
Stayed 2 nights in Apr 2025
