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4.1 out of 5

"The room set up was perfect for us. The two bedrooms separated by a common living space was great. " More

By a verified traveler on Sat 14 Aug 2021

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Hotel Description

Enjoy free breakfast at this 3-star Williamsville hotel

In suburbs

At this Williamsville hotel, you'll be within half a mile (1 km) of Eastern Hills Mall and 3 miles (5 km) of Samuel’s Grande Manor. Also, Millard Fillmore Suburban Hospital is within 3 miles (5 km) and Island Park is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A snack bar/deli, a grocery/convenience store, and a lobby fireplace are also on offer.

Free WiFi, kitchens

The 98 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and TVs with DVD players. Limited housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$100* Per night/room Nov 2 - Nov 3

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 4 Full Beds Maximum Occupancy 10 Max

Hawthorn Suites by Wyndham Williamsville Buffalo Airport ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Everyone (7) Couples (2) Family (1)
5 out of 5
no

Posted by on Oct 9, 2021

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1 out of 5
This whole stay was terrible! First, it smelt like weed when we got into the room. While it aired out, it still had lingering smell. The beds had the smell of bleach. All the surfaces in the bathroom were clean but the vents were filled with dust. The floors and carpet were stained and dirty. There was sunflower seeds still on the floor from the last guest. When we booked the room, both the hotel and Travelocity.com ask the ages of the children. It was clear I have a young child. The bed frames were not lined up and had no safety rubber on the bottom, which is a hazard. My youngest child ended up hurting herself in the exposed frame. Also, there was no battery cover to the one remote. If our child would’ve found this remote before us, it could’ve been deadly. The stairwells and hallways smelt like smoke trying to be covered with a strong perfume. The living room was beyond gross. The couches had obvious build up on it. I wouldn't even let my children sit on them. Please look at the photos from my family’s stay. We will never stay at this hotel again.

Posted by on Aug 30, 2021

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5 out of 5
The room set up was perfect for us. The two bedrooms separated by a common living space was great.

Posted by on Aug 14, 2021

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5 out of 5
Very comfortable room and great value. Can I find anything to complain about.

Posted by , from Buffalo on Sep 24, 2020

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Comment from Hotel Management

Sep 29, 2020 by Hawthorn Suites Williamsville

Hi Milt, Thank you for the great review and kind words. We hope to see you again soon! - Management

3 out of 5

Posted by on Sep 18, 2020

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Comment from Hotel Management

Sep 23, 2020 by Hawthorn Suites Williamsville

Thank you for your feedback. We hope your will give us the opportunity to better accommodate you in the future. - Management

5 out of 5
The only thing was there was not a trash can in the bathroom area

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Hawthorn Suites by Wyndham Williamsville

Good evening, Thank you for giving us a great review, despite the oversight on our part - please accept our apologies. I'll make sure when we walk our rooms, we are ensuring they all have wastebaskets in the bathroom. Thank you again, and we hope to see you again soon! - Management

4 out of 5
the location was great, and the room was very spacious. The front desk staff were very nice. I requested a wake up call on the last day of our stay and it did not happen. Also, very disappointed that on the second day of our stay the room was not refreshed ( bed was still untidy and garbage was not disposed of). We particularly put the 'do not disturb sign' inside the room door to get the housekeeping service and we were gone from 9:45 am until after 4 pm that day. When we came back the sign was on the outside of the door, my husband confirmed with me when I put the sign inside the door in the morning, so someone is playing tricks and did not tidy the room. They need to look into these complaints. We probably would not be staying there again.

Posted by , from Toronto, Canada on Jun 17, 2019

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4 out of 5
Housekeeping was bad. The first couple of days there wad none

Posted by on Jan 6, 2019

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5 out of 5
My first time at a Staybridge Suites. I will be back!

Posted by , from Milwaukee, WI on Jul 14, 2018

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Comment from Hotel Management

Aug 13, 2018 by Val

Thank you for the feedback. We are delighted that you enjoyed your stay.

1 out of 5

not Happy

Room was frigid when I arrived - thermostat set. at 60. I adjusted it and the ac worked but it was extremely loud. Room looked a bit shabby and run down, toilet did not flush properly, Internet access was sporadic. Breakfast not very good, terrible coffee. Do not recommend at all. Much better places available for less cost - this was $144 a night.

Posted by on Jun 26, 2018

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Comment from Hotel Management

Aug 18, 2018 by Val

Thank you for your feedback. I do apologize that your room was cold and that our breakfast was not up to your standard. I have informed housekeeping about the issues you experienced with your room and we are working on improving our breakfast.

About the Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Location 8005 Sheridan Dr, Williamsville, NY 14221

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A free area shuttle within 5 mi is available. The business-friendly Hawthorn Suites by Wyndham Williamsville Buffalo Airport also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Williamsville hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 air-conditioned accommodations with DVD players and safes. Accommodations are furnished with double sofa beds. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Williamsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Buffalo-Airport
  • Staybridge Suites Buffalo Airport
  • Staybridge Suites Buffalo-Airport Hotel Williamsville
  • Staybridge Suites Buffalo-Airport Williamsville
  • Staybridge Suites Buffalo Wil
  • Staybridge Suites Buffalo Airport
  • Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.