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Best Western Brockport Inn & Suites

2.5-star property
4908 Lake Rd S, Brockport, NY 1-855-201-7819
4.4 out of 5
Excellent!
See all 13 travelocity Reviews

"I enjoyed the tranquility and the peacefulness of the place " More

By a verified traveler on Sat 03 Aug 2019

Points Of Interest

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Hotel Description

Hotel near State University of New York-Brockport in Brockport

In Brockport

Within 2 miles (3 km) of this Brockport hotel, you'll find State University of New York-Brockport and Emily L. Knapp Museum and Library. Northampton Park is within 6 miles (10 km) and Roberts Wesleyan College is within 12 miles (20 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 40 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards. Housekeeping is available once per stay.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Brockport Inn & Suites ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Brockport Inn & Suites

Everyone (7)
4 out of 5
mmature

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 17, 2021 by Liz Sullivan, General Manager

Thank you for staying with us Jessica. Come back soon!

5 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 23, 2021 by Liz S., General Manager

Hello Anonymous, Thank you for staying with us at Best Western Brockport!

5 out of 5
I enjoyed the tranquility and the peacefulness of the place

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 6, 2019 by Kim Piddington General Manager

Thank you Anonymous... We are glad you enjoyed your stay with us.

5 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by Kimberly Piddington

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 20, 2018

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Comment from Hotel Management

Dec 4, 2018 by Dorothy

Thank you for staying with us.

5 out of 5
Smaller, family run. Intimate feel of a B&B but still allows privacy. Quiet set back from the road. Parklike

Posted by , from California on Jul 15, 2018

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Comment from Hotel Management

Jul 18, 2018 by Dorothy Daniels

Thank you Karen, We are glad that you enjoyed your stay.

5 out of 5

Hidden Gem in Brockport!

Pros: Everything.
Cons: Nothing.
Location: Lots of shopping (small plazas or in town) and eateries. Home of SUNY Brockport.
We loved this hotel! It was decorated very nicely, extremely clean, kind of country but very close to town, and extremely reasonable! The staff was very friendly and very helpful. The bed was comfortable and everything about the bathroom was efficient and pleasing. All in all, I give it 100% and would be happy to stay there again!

Posted by , from Fuquay-Varina, NC on Aug 27, 2016

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5 out of 5

Very positive experience!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff was extremely personable, knowledgeable about the area and eager to assist! Our room was very well maintained and clean. The overall floor was was quiet. Continental breakfast was plentiful and attractive. An exceptionally positive experience in all respects! Our most recent experience is consistent with all past experiences at Dollinger's. This is the reason we choose to stay there even though it means driving farther to visit relatives!

Posted by , from Adirondack Mts. NY on Aug 21, 2012

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4 out of 5

A very good value for the price

Pros: Free breakfast
I was worried about using a hotel that was not a chain hotel. However, the room was very clean and the staff extremely helpful.

Posted by , from Syracuse, NY on Mar 10, 2012

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1 out of 5

Horrible customer service :(

Cons: bad service
upon arrival, we were greeting by a VERY rude and impatient women, who we were told was the manager/owner of the establishment. After she gave us trouble about credit card problems with the reservation of the room, we joked to one another that maybe the Bed and Breakfast down the street, may have been a better option. Then the Rude owner, told us we could leave and go there instead. So thats just what we did, took our business elsewhere, and I would advise everyone else to do the same. I was astonished that this supposed owner thought that she could run a hotel with such discrimination and hostility towards guest.

Posted by , from Rochester,NY on Apr 18, 2011

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About the Best Western Brockport Inn & Suites

Location 4908 Lake Rd S, Brockport, NY 14420

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Best Western Brockport Inn & Suites. Free self parking is available. A complete renovation of Best Western Brockport Inn & Suites was completed in July 2020. This Brockport hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
  • Weight limit: 80 lbs
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dollingers Brockport
  • Dollingers Inn
  • Dollingers Inn Brockport
  • Dollingers
  • Dollinger`s Hotel Brockport
  • Dollingers Inn Suites
  • Brockport & Suites Brockport
  • Best Western Brockport Inn & Suites Hotel
  • Best Western Brockport Inn & Suites Brockport
  • Best Western Brockport Inn & Suites Hotel Brockport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.