Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"Loved everything from check in to check out! No negatives about this hotel. " More

By a verified traveler on Sat 18 Jan 2020

Hotel Description

4.5-star luxury hotel near Portside Wharf

Close to airport

Your stay at this Brisbane Airport hotel places you within 3 miles (5 km) of Portside Wharf and Brisbane Cruise Terminal. Also, DFO Brisbane is within half a mile (1 km) and Doomben Racecourse is within 3 miles (5 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like a free area shuttle.

WiFi, refrigerators

The 157 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Brisbane Airport ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Brisbane Airport

Family (1)
5 out of 5
Loved everything from check in to check out! No negatives about this hotel.

Posted by on Jan 18, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2020 by Andy Nie

Thanks for staying with us. We appreciate your feedback!

Renovations + Closures

This property is closed from May 19 2020 to September 30 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Brisbane Airport offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. The luxury Novotel Brisbane Airport also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brisbane Airport (BNE) (6.3 km / 3.9 mi)
  • Train station: Brisbane Toombul Station (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.

Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self parking fee: AUD 25 per night
  • Valet parking fee: AUD 35 per night
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out fee: AUD 80 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Airport Novotel
  • Novotel Brisbane Airport
  • Novotel Hotel Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Hotel
  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Airport Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane Airport

You should know

  • Novotel Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.travelocity.com/Brisbane-Hotels-Novotel-Brisbane-Airport.h3005124-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Novotel-Brisbane-Airport.h3005124-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Brisbane-Hotels-Novotel-Brisbane-Airport.h3005124-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.