6/10 Okay
Larena
Traveled with family
Jun 8, 2025
I went to check in and was told I wasn’t able to use Afterpay plus which can be used anywhere as it shows up as a master card transaction, I was told I couldn’t use cash to pay for the room I then had to call to get approval from another person whos card I am linked too, to use all of this while being talked down to and in front of other guests and then with a lobby filled with guests my room number was broadcast for all to hear, something I am not so sure should have been said as loud. To room had a whole in the wall and the suite was warm to the point I had the two air cons on and went out to get away from the heat only to come back with one turned off. While I appreciate their are policies and procedures but regardless of a way a person is attempting to pay a person should not be made to feel like fodder which I was I will not being back

Larena
Stayed 1 night in Jun 2025