4/10 Poor
Jo
Jan 18, 2026
Rooms are nice but all form over function. No mirror near desk/chair. No makeup/shaving light. No bottled water. Safe on piss so wafts open. Hangers dont fit wardrobe so light remains on all the time. Outside door insecure. Tap in bathroom lose and spins. Room 106. The spa facilities were well below par. Absolutely filthy floors. No locks available for lockers when i asked they shrugged and said theyd run out. The various spa rooms were crowded, noisy and queuing. The shower would not turn down temperature and was so burning hot i had to go in sideways carefully to rinse my hair. Honestly it was a really poor and not at all relaxing experience. Finally to top it all the hotel then broke my case by lifting it by the long handle when stowing it. I saw them do it. They did not really apologise but the manager shrugged and offered wd40. Hardly a fix for a broken handle! Case will need replacing for next trip. All together this was a shock for a Hilton especially given it was not cheap. Very disappointed. Would not recommend!
Jo
Stayed 1 night in Jan 2026





































