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DoubleTree by Hilton Brighton Metropole

4.0 star property
4-star beachfront hotel near Brighton Beach

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Brighton Metropole

A historic building with ornate balconies and a marquee sign.
A spacious hotel lobby with multiple seating areas, a reception desk, and a bar.
A multi-story building with a prominent "DoubleTree" sign, featuring a classic architectural style with ornate balconies and large windows.
A coastal view with a pier extending into the sea, a beach with people and umbrellas, and a clear sky with clouds.
A grand lobby with marble floors, a chandelier, a staircase, and seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Kings Road, East Sussex, Brighton, England, BN1 2FU
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, Churchill Square Shopping Centre
    ‪1 min walk‬
  • Place, Brighton Centre
    ‪2 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪44 min drive‬

Room options

View all photos for Superior Queen Room With Sofa Bed

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Superior Queen Room With Sofa Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for One-Bedroom King Suite with Sea View

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

One-Bedroom King Suite with Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Room With Sofa Bed

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Superior King Room With Sofa Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, a red chair, and a wall with a floral wallpaper.

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

A hotel room with a large bed, a desk with a chair, a view of the sea through a balcony, and a floral wallpaper on the wall.

Superior Room, 1 King Bed, Balcony, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • 352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony

A hotel room with a bed, a sofa, two chairs, a small table, and a desk.

Superior Room, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a balcony, a round dining table with chairs, a desk with a flat-screen TV, and a large mirror.

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 770 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Connecting Rooms)

A hotel room with a large bed, a nightstand, a mirror, and a wall with floral wallpaper.

Family Room (Connecting Rooms)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with two beds, a small table, a chair, and a desk with a telephone.

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(29 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Sea View

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a window with curtains.

Superior Room, 1 King Bed with Sofa bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Sea View

A hotel room with a bed, a desk with a lamp, a chair, and a television on the wall.

Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Topland)

A modern living room with a flat-screen TV, dark cabinets, a round glass coffee table, and a dining area with a glass table and chairs.

Suite, 1 King Bed, Balcony (Topland)

  • Sea view
  • 1760 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(63 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a small table, and a television.

Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • 404 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk with a flat-screen TV, a green chair, and a red armchair.

Superior Room, 1 Queen Bed with Sofa bed

7.2 out of 10
Good
(14 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Sea View

A modern office space with a desk, chair, and a mounted television.

Superior Room, 1 Queen Bed, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed

A hotel room with a bed, a nightstand with a phone, a wall-mounted lamp, and a window with curtains.

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

A hotel room with a bed, a desk with a flat-screen TV, a chair, and a wardrobe.

Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 246 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

A hotel room with a large bed, two armchairs, a small round table with a lamp, a painting on the wall, and a TV mounted on the wall.

Room, 2 Twin Beds

  • 271 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

A hotel room with a large bed, two nightstands, a telephone, and a floral wallpaper.

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 313 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Sea View

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a framed abstract painting on the wall.

Superior Room, 2 Twin Beds, Sea View

  • Sea view
  • 314 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, Sea View

A hotel room with a large bed, two armchairs, a small round table, and a view of the sea.

Superior Room, 1 Queen Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Brighton

Beachside getaway.At this Brighton City Centre hotel, you'll be within a 5-minute walk of Brighton Beach and Churchill Square Shopping Centre. Also, Brighton Royal Pavilion is within half a mile (1 km) and Brighton Pier is within 2 miles (3 km).

What's nearby

  • Brighton Beach - 1 min walk - 0.1 miles
  • Churchill Square Shopping Centre - 1 min walk - 0.1 miles
  • Brighton Centre - 2 min walk - 0.1 miles
  • Brighton i360 - 2 min walk - 0.1 miles
  • Brighton Royal Pavilion - 12 min walk - 0.7 miles

Getting around

  • Brighton Station - 14 min walk
  • Gatwick Airport (LGW) - 45 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪The Hole In The Wall - ‬1 min walk
  • ‪The Flour Pot Bakery - ‬2 min walk
  • ‪The West Tap - ‬2 min walk
  • ‪Lounge & Bar at Hilton Brighton Metropole - ‬1 min walk

About this property

DoubleTree by Hilton Brighton Metropole

4-star beachfront hotel near Brighton Beach
As a guest of DoubleTree by Hilton Brighton Metropole, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Brighton Metropole. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Brighton hotel.

  • 1 building
  • 321 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1890
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Brighton Metropole offers 321 accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with digital channels.

In-room wired and wireless Internet access (WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

In-room safe, desk, iron/ironing board, WiFi (free)
Leonardo Royal Hotel Brighton Waterfront
Brighton City Centre
  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.5 out of 5, Wonderful, 1,717 reviews
$110 nightly
The price is $132
Aug 20 - Aug 21
Total with taxes and fees
Leonardo Royal Hotel Brighton Waterfront

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (GBP 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22.50 for adults and GBP 16 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 45 per pet, per stay, plus a deposit of GBP 45 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22.50 for adults and GBP 16 for children
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 27 per night
  • Pet deposit: GBP 45 per stay
  • Pet fee: GBP 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 45.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brighton Hilton
Brighton Hilton Metropole
Brighton Metropole
Brighton Metropole Hilton
Hilton Brighton
Hilton Brighton Metropole
Hilton Metropole Brighton
Hilton Metropole Hotel Brighton
Metropole Brighton
Metropole Hilton Brighton
Hilton Brighton Metropole Hotel Brighton
Hilton Brighton Metropole Hotel
Hilton Brighton Metropole
DoubleTree by Hilton Brighton Metropole Hotel
DoubleTree by Hilton Brighton Metropole Brighton
DoubleTree by Hilton Brighton Metropole Hotel Brighton

Frequently asked questions

How close is DoubleTree by Hilton Brighton Metropole to the airport?

DoubleTree by Hilton Brighton Metropole is 31.2 mi (45-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Brighton Metropole?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Brighton Metropole on Aug 16, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Brighton Metropole have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Brighton Metropole.

How close is DoubleTree by Hilton Brighton Metropole to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Brighton Metropole offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Brighton Metropole, but full breakfast is offered for a fee of GBP 22.50 for adults and GBP 16 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Brighton Metropole?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Brighton Metropole?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs GBP 25 (subject to availability).

Is there free parking at DoubleTree by Hilton Brighton Metropole?

Free parking is not available at this hotel. Self parking is available for GBP 27 per night.

Does DoubleTree by Hilton Brighton Metropole have a pool?

DoubleTree by Hilton Brighton Metropole features an indoor pool.

Does DoubleTree by Hilton Brighton Metropole have a restaurant?

There are 3 onsite restaurants, offering options like Regional cuisine, a beachfront location, and ocean views.

Does DoubleTree by Hilton Brighton Metropole have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Brighton Metropole to downtown Brighton?

DoubleTree by Hilton Brighton Metropole is 0.4 mi away from Brighton.

DoubleTree by Hilton Brighton Metropole Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 728 out of 1317 reviews
Rating 8 - Good. 346 out of 1317 reviews
Rating 6 - Okay. 140 out of 1317 reviews
Rating 4 - Poor. 64 out of 1317 reviews
Rating 2 - Terrible. 39 out of 1317 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room that was very clean and quiet. The reception staff was wonderful and professional.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great little stay here for my daughters 18th birthday. Free cookies on arrival, plus cans water for the room. The room was spotless on arrival. We used the facilities and enjoyed both the gym and the pool. We will be back! Highly recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Beautiful room with lots of space as was the shower room. Both really clean and tidy. All the usual amenities, tea and coffee facilities. Also tins of water were given to us on arrival.There was a large widescreen tv on the wall. The room was overlooking the seafront and it being a lovely day it was great to stand out on the balcony to watch the world go by.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was quite big and the hotel is well located.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely location - easily walkable to most places in Brighton. Upselling is a little annoying but having a sea view was pretty good. We stayed over Saturday night which we expected to be noisy but wasn’t. Staff very friendly and willingly helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Absolutely gorgeous hotel. Everywhere spacious, clean and tidy, with beautiful furnishings. Staff were extremely polite and helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, incredibly helpful, polite and welcoming staff. Beautiful building, well maintained, very clean. Gorgeous staircase and wide corridors. Really recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Graham

Clean large room, great breakfast, friendly staff.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities
Terrible
Stayed 1 night in Apr 2026
Verified

8/10 Good

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded our room to a see view at a discounted price in arrival
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Christine

Liked: Cleanliness, staff & service
We stayed two nights ahead of the Brighton Marathon. The room was clean, the bed comfy and the included breakfast was good. Also, it was great that we could have our dog in the room. I was disappointed that the room didn't have a mini fridge, as we had brought some special pre-marathon food which spoiled because it needed to be kept refrigerated. I was also disappointed that we had to pay another £54 for two days' parking at the hotel, on top of the £700+ we'd already paid for bed & breakfast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 5th stay here and we will be back. The location is great and the amenities are good. Parking is pricey but I’m sure it’s the going rate for Brighton.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Faiza

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very comfortable. The staff was quite supportive.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very handy to train station. Beautiful seaside fronting with spectacular views beside the beach
Stayed 1 night in Apr 2026
Verified

6/10 Okay

mark

Liked: Cleanliness, property conditions & facilities
We booked a twin room, which was confirmed at check-in however we were told that the room had a king size bed. Took 3 phone calls and two and a half hours to get housekeeping to ste the room up as booked. Not good enough.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

MarieRose

Liked: Cleanliness, property conditions & facilities
Room was clean spacious, I can’t fault it. Beds very comfortable. At check in a gorgeous black man called, Henrich I think that’s his name,very welcoming very friendly, engaging, professional and looking absolutely gorgeous. First morning breakfast was fresh and delicious. Second and third morning breakfast was a let down. Tasteless wrinkly tomatoes, tasteless mushrooms beans look like they have been on stand for too long looking dry at the top, no yoghurt. On the second day I went out with my son who has special needs and a medical condition, we didn’t stay out for too long because he was over heating due to his condition. Upon arriving upstairs my room key refused to open the door, my son is screaming panicking and I needed to go to the room asap to shower him so he can cool down, I asked the housekeeper to help me open the door, she refused I showed her my key she refused again , I called reception and told them the situation but the receptionist couldn’t understand what I was saying, at this point my son is hysterical , screaming scratching, then the housekeeper realises the situation was serious she opened the door. I went in , took care of my son . Soon after i went to the reception to sort my keys out. A receptionist called Gionni large built with glasses, I told him my keys need to be activated, With arrogance and disrespect he tells me that without proof of id he will not activate my key, Manager stepped in, confirmed details on system and issued 3 news sets of keys.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, stream and sauna were great!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Aniko

Overall it is a positive experience due to its central location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly & helpful, the room spacious & comfortable. Also a really good selection at breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, very close proximity to the city centre and right across from the beach. Perfect for a weekend getaway
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with modern decor. Staff very helpful and accommodating. Excellent breakfast selection. Very convenient location.
Stayed 3 nights in Mar 2026