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Waterfront Hotel Downtown Burlington

3.0 star property
Burlington guestrooms with free WiFi

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Indoor pool
Staircase
Interior
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(58 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(161 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(119 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Square One Shopping Centre - 26 min drive - 28.4 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪The Port House - ‬1 min walk

About this property

Waterfront Hotel Downtown Burlington

Burlington guestrooms with free WiFi
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Jan 26 - Jan 27
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

How close is Waterfront Hotel Downtown Burlington to the airport?

Waterfront Hotel Downtown Burlington is 20.3 mi (26-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Waterfront Hotel Downtown Burlington have an airport shuttle?

Airport shuttle services are not available at Waterfront Hotel Downtown Burlington.

Does Waterfront Hotel Downtown Burlington offer free breakfast?

Waterfront Hotel Downtown Burlington does not offer free breakfast.

Is there a casino at Waterfront Hotel Downtown Burlington?

No, there is no casino at this hotel, but Flamboro Downs (24-min drive) is nearby.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

Is there free parking at Waterfront Hotel Downtown Burlington?

Free parking is not available at this hotel. Self parking is available for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington features an indoor pool.

Does Waterfront Hotel Downtown Burlington have a restaurant?

Yes, there is a restaurant on site.

Does Waterfront Hotel Downtown Burlington have a spa?

There are no spa services available at this hotel.

How close is Waterfront Hotel Downtown Burlington to downtown Burlington?

Waterfront Hotel Downtown Burlington is 0.1 mi away from Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1343 out of 2459 reviews
Rating 8 - Good. 603 out of 2459 reviews
Rating 6 - Okay. 303 out of 2459 reviews
Rating 4 - Poor. 108 out of 2459 reviews
Rating 2 - Terrible. 102 out of 2459 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was really welcoming, helpful and thorough.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

William Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel, the views of Lake Ontario, and the park right next door.
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back again to this hotel, quite,safe,clean
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, a lot to do around!
Stayed 1 night in Oct 2025

8/10 Good

Dedena

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2025

10/10 Excellent

Dario

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location on the lake next to the park and close to restaurants. The bed was very comfortable but the bathroom could use some maintenance.
Stayed 1 night in Oct 2025

6/10 Okay

Beverly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , rooms clean, hotel staff pleasant
Stayed 1 night in Jul 2025

8/10 Good

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably my fifth time staying here and I’ve always felt safe and always loved my stay. However, the room I stayed in this time has some improvements to do in terms of cleanliness.
Stayed 1 night in Oct 2025

8/10 Good

George

Stayed 1 night in Oct 2025

6/10 Okay

Lucy

Traveled with family
Disliked: Property conditions & facilities
The location right next to Lake Ontario is excellent and is probably the best thing about this hotel. Also very close to shops and restaurants around downtown Burlington. The rooms look like they're in need of an upgrade (stained carpets, a chair with peeling upholstery, cracked toilet bowl). The walls were not particularly sound-proof and unfortunately, we were woken up in the middle of the night by noise coming from the room next to us. The receptionists that we came in contact with were not particularly warm, but everyone was respectful. We checked out a day early.
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Liked: Staff & service
The waterfront walk is very nice. The room was quiet and the staff are friendly. Didn't use the gym or laundry
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Traveled with partner
On the waterfront Breakfast included Close to Burlington Performing Arts Centre
Stayed 1 night in Oct 2025

10/10 Excellent

Mary jo

Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Constance, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025