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"Staff was very accommodating and food was good quality " More

By a verified traveler on Mon 06 Aug 2018

Hotel Description

3-star hotel near USS Constitution Museum

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Boston Common and Boston Convention and Exhibition Center. TD Garden and USS Constitution Museum are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 124 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, laptop-compatible safes, and phones.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$108* Per night/room Feb 2 - Feb 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Boston Logan Airport - Chelsea ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Boston Logan Airport - Chelsea

Everyone (3) Couples (1) Family (3)
3 out of 5
The hotel was clean and OK, the pool was closed and unavailable on the morning of our visit, the area is fairly industrialized making walking somewhat difficult, not much to do in the hotel

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 18, 2019 by Cindy

Dear Guest, We apologize you did not have a great stay while visiting our property recently. We appreciate you taking the time to comment to help us get better and improve where we can. We do hope we have another opportunity to earn your business and make the next stay the best it can be. Sincerely The Customer Service Team

5 out of 5
The rooms and bathrooms were all updated and very modern, exceptionally clean. Lobby and dining very welcoming and staff most pleasant and helpful. Would definitely stay again!

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 29, 2019 by Arielle, Front Office Manager

Thank you for the fantastic review and rating! We are all thrilled to hear you love the hotel. We hope you can stay again very soon. Thank you for staying with us at the Holiday Inn Boston Logan Airport Chelsea and see you soon!

1 out of 5
We chose this facility because of the proximity to the airport, and the complimentary shuttle to get us there. The night before we confirmed with the front desk that we will be taking the shuttle, with our children, to the airport, at 4 am, for a 5:25 flight. The staff took our name and number of guests down. The next morning we attempted to board the shuttle and we were told there was no longer room for us. Other occupants, who were unexpected, boarded and the staff was not willing to ask them to wait for a later shuttle. We had to reload or car with our luggage, car seat, and children and he'd out to the airport. We almost did not make the flight, not to mention the stress of finding parking and running through the airport with 4 little ones and luggage. Very poor service.

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 14, 2019 by Jason R

Thank you for taking the time to share your candid feedback with us, we do apologize that your stay was not up to snuff. We would love the opportunity to speak with you about your stay and try to make it right. If you could kindly give us a call so we can make things right!

4 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 5, 2019 by Jason R

Thank you for sharing your feedback! We are looking forward to your next stay.

5 out of 5
Everything about it was perfect. Would prefer continental breakfast included but the food was good. Front desk was extremely helpful with giving us directions on how to get around and keeping our luggage since we had a late flight out of town. Shuttle driver was very helpful and friendly. They were all superior.

Posted by , from Boston Logan Airport Chelsea on Oct 19, 2018

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5 out of 5

Nice hotel

Staff was very accommodating and food was good quality

Posted by , from Fresno, CA on Aug 6, 2018

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About the Holiday Inn Boston Logan Airport - Chelsea

Location 1012 BROADWAY STREET, Chelsea, MA 02150

Property Features

Holiday Inn Boston Logan Airport - Chelsea offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. The business-friendly Holiday Inn Boston Logan Airport - Chelsea also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Chelsea hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (5.3 km / 3.3 mi)
  • Train station: Chelsea Station (2.3 km / 1.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Boston Logan Airport - Chelsea offers 124 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Holiday Inn Boston Logan Airport - Chelsea has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0011230570. Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0011230570. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Tax ID - C0011230570
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.00 for adults and USD 8.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Boston Logan Airport Chelsea Hotel
  • Holiday Inn Boston Logan Hotel
  • Holiday Inn Boston Logan Airport Chelsea
  • Holiday Inn Boston Logan
  • Boston Logan Chelsea Chelsea
  • Holiday Inn Boston Logan Airport - Chelsea Hotel
  • Holiday Inn Boston Logan Airport - Chelsea Chelsea
  • Holiday Inn Boston Logan Airport - Chelsea Hotel Chelsea

You should know

  • Holiday Inn Boston Logan Airport - Chelsea offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Boston-Hotels-Holiday-Inn-Boston-Logan-Airport---Chelsea.h22859389-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.