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Macdonald Burlington Hotel

4.0 star property
4-star hotel near Utilita Arena Birmingham

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Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Interior entrance
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; local cuisine
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Place, Utilita Arena Birmingham
    ‪13 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

Single Room

  • Sleeps 1

Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(28 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Super Deluxe Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

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About the neighborhood

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Shopping District and Corporation Street are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.3 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • Utilita Arena Birmingham - 13 min walk - 0.7 miles
  • Broad Street - 19 min walk - 1.0 mile

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Archie's - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

4-star hotel near Utilita Arena Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The business-friendly Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1872
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

How close is Macdonald Burlington Hotel to the airport?

Macdonald Burlington Hotel is 15.5 mi (19-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Macdonald Burlington Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on Nov 16, 2025 start from $111.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Macdonald Burlington Hotel have an airport shuttle?

Airport shuttle services are not available at Macdonald Burlington Hotel.

Does Macdonald Burlington Hotel offer free breakfast?

Free breakfast isn’t provided at Macdonald Burlington Hotel, but full breakfast is offered for a fee of GBP 24 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Macdonald Burlington Hotel?

No, there is no casino at this hotel.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Macdonald Burlington Hotel?

Free parking is not available at this hotel.

Does Macdonald Burlington Hotel have a pool?

Macdonald Burlington Hotel does not have a pool.

Does Macdonald Burlington Hotel have a restaurant?

Macdonald Burlington Hotel is home to Scottish Steak House, which features local cuisine.

Does Macdonald Burlington Hotel have a spa?

There are no spa services available at this hotel.

How close is Macdonald Burlington Hotel to downtown Birmingham?

Macdonald Burlington Hotel is 0.2 mi away from Birmingham.

Reviews

Macdonald Burlington Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

Reviews

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

10/10 Excellent

david

Stayed 1 night in Aug 2025

10/10 Excellent

Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely xlassic suite, and fab location
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for its proximity to Grand Central Station. It is very convenient, literally right across the road from the train station. The hotel is very nice, with modern renovations and amenities. The bed in our room seemed quite old, as did the pillows, but the hotel was quiet once we closed the window to the endless horn honking and shouting that makes up the nighttime sounds of Birmingham. The breakfast was extremely disappointing. We had paid for full breakfast ahead of time. We arrived with plenty of time for our itinerary and waited to be greeted by the staff. After what seemed like forever they gestured us to a table, where we sat and watched as they served everyone else around us. After getting frustrated with being ignored, I approached a staff member to ask if we were supposed to order somewhere else or online. They looked confused, then someone finally came and took our order. We waited. And waited. And waited. They brought out 2 separate orders that were not ours, but belonged to tables that had come in long after us. By this point, my husband was fed up and approached the wait staff to ask about our food. Again, met with confusion and no answer. By this point they had made us nearly a hour late for our event, and we left without eating. The hotel desk staff was gracious enough to refund our money after we explained what happened, but now we had no time to eat. While I would recommend the hotel , I would not recommend eating at this hotel restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for railway station and easier distance to arena
Stayed 1 night in Jul 2025

8/10 Good

Jayne

Stayed 1 night in Jul 2025

4/10 Poor

Hyowon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor air conditioning

We had 4 night in Burlington Hotel in Birmingham early July 2025. While it was a good hotel overall and the location was good, the main problem was the air conditioning in the room - the room was very stuff and warm, and they had limited the air condition temperature control. I pointed this out to the reception, but they replied that we had to basically stand it. There was a fan in the room so we had to live the very warm night with a noise and disruption of a fan, and it was not helping much. We paid a lot of money for this hotel, and thus it is not acceptable that the nights in the room was so warm and stuffy, making it very uncomfortable to sleep at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff whilst professional were very welcoming and friendly. The bar was extremely welcoming with a warm ambience and nice atmosphere. Breakfast served traditionally as opposed to the normal in most hotels - buffet style. So convenient for train station, theatres and social venues. Highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, property conditions & facilities
We did not use many of the facilities on this occasion but the hotel was good and our only issue was our 1 hour wait for breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

6/10 Okay

adrian

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Liked: Staff & service
The room was very noisy from the outside courtyard load of generators make lots of noise. The hot water took forever to come through.
Stayed 1 night in Jun 2025

10/10 Excellent

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service and excellent facilities
Stayed 1 night in Jun 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service
Great location, good stay, hotel is tired looking in the public areas though. Our loo did not flush well.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for my mums 83rd birthday, location is perfect, right next to New Street Station. The rooms we were allocated were spacious and quiet. The breakfast was amazing too!
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room fine but know your surroundings!

The room was clean, well-equipped and large so value for money in that respect. It appears to be the old Britannia Hotel and is looking a bit dated. Handy for the Central Station making it easy to get around but the immediate area is not particularly nice, especially later at night so be prepared and have your wits about you!
Stayed 1 night in May 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good room and stay. - bar could be improved but everything else is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed staying at the MacDonald Burlington Hotel. It is conveniently across the street from the train station, but the room is very quiet. It is central in town, making the walk to various tourist sites, restaurants, shopping, etc. easy. Very friendly and helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were really accommodating to putting me on the lowest floor. Friendly and helpful staff. Would 100% stay again.
Stayed 1 night in May 2025