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Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

4-star property
1023 20th Street South, Birmingham, AL 1-855-201-7819
4.0 out of 5
Very good!
See all 14 travelocity Reviews

"There was noise from the air conditioning unit I'm our room. We were able to switch rooms but that room had the same noise. " More

By a verified traveler on Mon 17 Jan 2022

Points Of Interest

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Hotel Description

4-star Art Deco hotel near University of Alabama-Birmingham

Downtown Birmingham stay

With a stay at this Downtown Birmingham hotel, you'll be within half a mile (1 km) of University of Alabama-Birmingham and 2 miles (3 km) of McWane Science Center. Vulcan Statue and Birmingham Botanical Gardens are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a snack bar/deli, and express check-in are also offered.

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Jul 2 - Jul 3

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Everyone (9) Couples (2)
5 out of 5

Posted by on May 8, 2023

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Comment from Hotel Management

May 30, 2023 by Latesher

Hello Robert - we're glad you enjoyed your stay. We hope to see you again soon.

2 out of 5
No valet at 7am the bar was out of everything and the room needed to be swept. You also had no control of the heat. You had to call the front desk and ask them to turn it up or down.

Posted by on Feb 24, 2023

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Comment from Hotel Management

Feb 27, 2023 by Latesher

Hello Jennifer, Thank you for your response. Please accept my most sincere apologies for the inconvenienced of our digital thermostats. I do not understand why the bar was out of everything, but I will investigate. I will also let the housekeeping manager know your concerns.Again, please accept my apology and let us know if you're in the area again. Thanks,Latesher Flowers

4 out of 5

Posted by on Jul 27, 2022

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5 out of 5

Posted by , from Oxford on Jun 16, 2022

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4 out of 5
There was noise from the air conditioning unit I'm our room. We were able to switch rooms but that room had the same noise.

Posted by on Jan 17, 2022

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5 out of 5

Posted by on Oct 27, 2021

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4 out of 5
This property is in a great location. There are several restaurants and sights within walking distance. The property itself is well maintained.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 2, 2021 by A Johnson Front Desk Supervisor

Thanks for your feedback! We're glad you enjoyed your stay , hope you come back to visit us.

4 out of 5
The area attached to parking garage & courtyard was rather Dirty! Needs pressure washer, bleach & a good cleaning! The hotel itself was clean & fresh.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 31, 2021 by A Johnson Front Desk Supervisor

Thanks for your feedback! We do apologize for the appearance of the parking garage unfortunately we share that area with a few other businesses so it can be hard to maintain at times.

5 out of 5

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 29, 2021 by Karla

Thank you for letting us know about your recent stay with us. We look forward to seeing you again soon! Thank you, Karla Hughes

4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Oct 23, 2020 by R Mattox Assistant GM

Thank you

About the Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Location 1023 20th Street South, Birmingham, AL 35205

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:

  • Bar/Lounge
  • Dining venue(s)

The following facilities are closed on Christmas Day:

  • Bar/lounge
  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel. Parking is available for a fee. This Art Deco Birmingham hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 8 levels
  • Built in 1932
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Birmingham Station (2 km / 1.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–30 for adults, and USD 5–30 for children
  • Covered self parking fee: USD 27.00 per day (in/out privileges)
  • Covered valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Highland Ascend Collection
  • Highland Downtown/UAB Ascend Collection
  • Highland Hotel
  • Hotel Highland
  • Hotel Highland Ascend Collection Hotel
  • Hotel Highland Downtown/UAB Ascend Collection Hotel
  • Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
  • Highland Downtown/UAB Ascend Collection Birmingham
  • Hotel Highland Birmingham
  • Highland Birmingham
  • Hotel Highland Downtown UAB Birmingham
  • Hotel Highland Downtown UAB
  • Highland Downtown UAB Birmingham
  • Highland Downtown UAB
  • Hotel Indigo Birmingham Five Points S UAB
  • Hotel Indigo S UAB
  • Indigo Birmingham Five Points S UAB
  • Indigo S UAB
  • The Hotel Highland Downtown UAB
  • Hotel Indigo Birmingham Five Points S UAB
  • Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Hotel

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.