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Fairmont Grand Hotel Kyiv

5.0 star property
5-star luxury hotel near Church of the Nativity of Christ

Choose dates to view prices

Photo gallery for Fairmont Grand Hotel Kyiv

Experience the grandeur of our lobby, featuring a spacious layout, ornate carpet, and elegant staircase.
Enjoy a peaceful breakfast on the balcony overlooking the serene river and cityscape.
Standing proudly on a street corner, the Grand Hotel features a classical facade with a symmetrical design and a grand entrance.
Experience the grand lobby with its high ceiling, elegant lines, and modern geometric pattern.
Relax by the pool with a view of the water slide and lounge area, perfect for unwinding and entertainment.

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Pet friendly

Explore the area

Map
1 Naberezhno-Khreshchatytska Street, Kyiv, 4070
  • St. Michael's Golden-Domed Monastery
    ‪7 min walk‬
  • Khreshchatyk Street
    ‪9 min walk‬
  • Independence Square
    ‪13 min walk‬
  • Kyiv (KBP-Boryspil Intl.)
    ‪36 min drive‬

Room options

Suite, 1 Bedroom

  • Sleeps 3
  • 2 King Beds

View all photos for Fairmont Gold, Junior Suite

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (River)

Suite, 1 Bedroom (River) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (River)

  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Room, 1 Double Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (City)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Double Bed (City)

  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Fairmont Gold, Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (City)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (City)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Atrium)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (Atrium)

  • Sleeps 3
  • 2 King Beds

View all photos for Fairmont Gold, Junior Suite

Fairmont Gold, Junior Suite | Living area | Flat-screen TV

Fairmont Gold, Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, River View

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Bedroom

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Kyiv

City center retreat .With a stay at this Podil hotel, you'll be steps from Kyiv River Port and Church of the Nativity of Christ. Church of St Nicholas on the Water and AVS Art Gallery are also within half a mile (1 km).

What's nearby

  • St. Michael's Golden-Domed Monastery - 7 min walk - 0.4 miles
  • Khreshchatyk Street - 9 min walk - 0.5 miles
  • Chornobyl Museum - 12 min walk - 0.7 miles
  • Independence Square - 13 min walk - 0.7 miles
  • Golden Gate - 3 min drive - 1.3 miles

Getting around

  • Livoberezhna Station - 11 min drive
  • Kyiv Passajirskii Station - 16 min drive
  • Boryspil Intl. Airport (KBP) - 44 min drive

Restaurants

  • ‪The Strand Grill - ‬3 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Grand Cru Lobby Bar - ‬1 min walk
  • ‪Vintage Cocktail Bar - ‬3 min walk
  • ‪Grand Cru Champagne Bar - ‬1 min walk

About this property

Fairmont Grand Hotel Kyiv

5-star luxury hotel near Church of the Nativity of Christ
Fairmont Grand Hotel Kyiv offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 13 meeting rooms. Event space at this hotel measures 13993 square feet (1300 square meters) and includes a conference center. A casino, a 24-hour fitness center, and a sauna are also featured at the luxury Fairmont Grand Hotel Kyiv. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Kyiv hotel.

  • 1 building
  • 258 guestrooms or units
  • 12 levels
  • 13993 sq ft of conference space
  • 1300 sq m of conference space
  • Built in 2012
  • Casino
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Fairmont Grand Hotel Kyiv offers 258 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kyiv hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Ukrainian

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (UAH 500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; UAH 1,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 20 gaming tables
  • 24-hour gym
  • 8 slot machines
  • Casino (17,470 square feet of space)
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: UAH 1800 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UAH 1200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 80.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately UAH 1200 per person
  • Airport shuttle fee: UAH 1200 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: UAH 500 per night
  • Pet fee: UAH 1800 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: UAH 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Grand Hotel
Fairmont Grand Hotel Kyiv
Fairmont Grand Hotel Kyiv Kiev
Fairmont Grand Kyiv
Fairmont Grand Kyiv Kiev
Fairmont Hotel Kyiv
Fairmont Kyiv Hotel
Grand Hotel Kyiv
Hotel Fairmont Kyiv
Kyiv Fairmont
Fairmont Grand Hotel Kyiv Kyiv
Fairmont Grand Hotel Kyiv Hotel
Fairmont Grand Hotel Kyiv Hotel Kyiv

Frequently asked questions

How close is Fairmont Grand Hotel Kyiv to the airport?

Fairmont Grand Hotel Kyiv is 10.4 mi (35-min drive) away from the Kyiv (IEV-Zhulhany) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Grand Hotel Kyiv?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Fairmont Grand Hotel Kyiv on Aug 22, 2025 start from $219.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Grand Hotel Kyiv have an airport shuttle?

Fairmont Grand Hotel Kyiv offers an airport shuttle 24 hours a day, on request, for a charge of UAH 1200 per vehicle, one-way.

Does Fairmont Grand Hotel Kyiv offer free breakfast?

Free breakfast isn’t provided at Fairmont Grand Hotel Kyiv, but buffet breakfast is offered for a fee of UAH 1200 per person. It's available on weekdays from 7:30 AM to 11:00 AM and weekends from 8:00 AM to 11:30 AM.

Is there a casino at Fairmont Grand Hotel Kyiv?

During your stay you can enjoy the 17470 square-foot casino on site, featuring 8 slot machines and 20 gaming tables.

What time is check-in at Fairmont Grand Hotel Kyiv?

Check-in start time: 3:00 PM; Check-in end time: anytime. A percentage-based fee applies for early check-in.

Is there free parking at Fairmont Grand Hotel Kyiv?

Free parking is not available at this hotel. Self parking is available for UAH 500 per night.

Does Fairmont Grand Hotel Kyiv have a pool?

Fairmont Grand Hotel Kyiv features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Fairmont Grand Hotel Kyiv have a restaurant?

Fairmont Grand Hotel Kyiv is home to Vogue Cafe, which features international cuisine.

Does Fairmont Grand Hotel Kyiv have a spa?

This hotel has a spa, which features mani/pedis, massages, and body scrubs.

How close is Fairmont Grand Hotel Kyiv to downtown Kyiv?

Fairmont Grand Hotel Kyiv is 0.7 mi away from Kyiv.

Fairmont Grand Hotel Kyiv Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 199 reviews
Rating 8 - Good. 38 out of 199 reviews
Rating 6 - Okay. 10 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Ft. Simpson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when visiting Kiev. Staff are always very helpful. First class
Stayed 5 nights in Mar 2025

10/10 Excellent

Dmytro, Kharkiv

Stayed 2 nights in May 2024

10/10 Excellent

Dmytro, Kharkiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dmytro, Kharkiv

Stayed 1 night in Jan 2024

10/10 Excellent

Dmytro, Kharkiv

Stayed 2 nights in Jan 2024

10/10 Excellent

Dmytro, Kharkiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Dmytro, Kharkiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

gilbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant customer service.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Spa hotel with no spa

We were disappointed that a five star spa hotel didn’t have a working spa. The staff just shrugged their shoulders and said “sorry it’s closed due to low occupancy”. When people pay that kind of money then the promised services should be available. Or we should have been told in advance. The bed pillows were also uncomfortable with no alternatives and duvet cover wasn’t sealed so the duvet kept coming out. Breakfast was very limited for a hotel of this stature. Salmon was bright purple infused with beetroot but no mention of beetroot on the menu.
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kiev

The Fairmont Kiev, in my opinion, is the best hotel in Kiev. zits right on the river with great views, and the surrounding area is full of great places to eat. The room is true Fairmont quality, exceptional bed and the bath amenities are fantastic. Hotel staff is very friendly and the breakfast buffet alone is worth the stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Galina

Stayed 2 nights in Jan 2022

10/10 Excellent

Mahra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Dale

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very nice hotel 5-6 years ago. It now has a Casino, carpeting and furniture has not been updated and housekeeping forgets to replace items after cleaning. There are many better choices now in Kyiv
Stayed 8 nights in Oct 2021

10/10 Excellent

Piotr, Warszawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we went for a weekend city break and it was a great choice. friendly and professional staff as always in Fairmonts. great location to the main attractions. room was comfy and spacious. breakfast was amazing and even though we were late no one was rushing so we can relax and enjoy it. great service. will be back
Stayed 1 night in Oct 2021

2/10 Terrible

Zalmen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

sajid

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice but the casino managers were rude .i took money out on my card and when I won I told them to reverse The money .They said no we can only give u in cash .that I found to be strange . I asked them to give me it in writing and they said no . So I would not recommend the casino
Stayed 3 nights in Sep 2021

6/10 Okay

Curtis

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel but it had horrible common spaces - nowhere comfortable to relax, strange colors, and it appeared the hotel tried to be “hip” and failed. Many of the staff were incredible, however others were not and even ignored us. We had a gorgeous suite with view of the River, very comfortable bed. Beautiful bathroom.
Stayed 4 nights in Sep 2021

10/10 Excellent

Yevgeny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 7 nights in Sep 2021

10/10 Excellent

Gerhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated with beautiful river views. I chose the hotel due to its location. The hotel is beautiful and definitely worth it.
Stayed 1 night in Sep 2021

10/10 Excellent

ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Fernando

Business traveler
Liked: Room comfort
Disliked: Staff & service

Staff needs training

Staff needs to be trained and don't call guest rooms on Sunday at 8.30 am saying that I was smoking and had the windown open. I said I don't smoke and the woman on the phone was agressive on the tone of her voice saying that they saw in the security video. I said again that it wasn't me and I don't smoke... In the end it was rude, didn't listen to what the customer was saying. They then verified again and saw it was in another room. Then called when I was almost falling asleep again to say they checked and it was someone else! Room wasn't cleaned at least in 2 days that I was there. My name was missing twice from the breakfast list, I had to go to reception, they told me I didnt have breakfast included, then I had to show my reservation on my phone showing that I had breakfast included, they had to take a photo of my phone screen.... drama in a 5 star hotel. Restaurant staff are well trained.
Stayed 1 night in Aug 2021

10/10 Excellent

Kateryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Beautiful hotel and nice staff.
Stayed 1 night in Aug 2021