8/10 Good
Jennifer S.
Sep 13, 2023
Lovely house but condition disappointing
We enjoyed an 8-night stay at this house in Bethany and overall, our family had a pleasant vacation. However, there were some concerns regarding the condition and cleanliness of the house.
Upon our arrival, we discovered a dirty diaper hidden under the sofa and a corn cob stored in a zip-lock bag inside the microwave. There was someone’s clothes found in second bedroom’s closet dresser, and no drying towel in the downstairs bathroom, and some ants found on living room floor and kitchen counter. Although the majority of the house appeared clean, these oversights were concerning.
In terms of maintenance:
The oven struggled to preheat, stalling at 135 degrees for over 30 minutes.
The whirlpool tub in the master bedroom failed to function properly.
The front screen door was missing an entire panel, and the master bedroom balcony screen door was also damaged.
Several lights were out, including the vanity light in the second upstairs bathroom.
No working clocks/
Cd player not playing CDs.
After reporting the initial cleanliness issues, we chose not to further reach out to Vacasa's support. Perhaps if we had, they might have addressed/resolved the problems promptly. However, our goal was to relax on our vacation, not to manage house repairs.
On the positive side, internet connection was excellent, the TVs were of high quality, and we appreciated the FireTV system.
In conclusion, while the house is lovely and well-situated, its condition left something to be desired.
Jennifer S.
Stayed 8 nights in Sep 2023