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Chateau Big White

Property class: 3.5
3.5-star ski-in/ski-out hotel near Big White Ski Resort

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Photo gallery for Chateau Big White

A cabin with a red roof and snow-covered trees.
A rooftop pool with a view of buildings and mountains in the background.
A hotel room with a bed, two bedside lamps, a nightstand with a phone, a painting on the wall, and a bathroom door.
A living room with a fireplace, a television mounted on the wall, a sofa, and a coffee table.
A lobby with a reception desk, a fireplace, patterned sofas, and a blue carpet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
5335 Big White Road, Big White Ski Resort, Beaverdell, BC
  • Place, Big White Ski Resort
    ‪1 min walk‬
  • Place, Bullet Express
    ‪7 min walk‬
  • Place, Black Forest Express
    ‪18 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪56 min drive‬

Room options

View all photos for Loft, Kitchenette

A hotel room with a bed, two bedside lamps, a nightstand with a phone, a painting on the wall, and a bathroom door.

Loft, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Beaverdell

Near the slopes.Your stay at this Beaverdell hotel places you within a 10-minute walk of Big White Ski Resort and Bullet Express. Telus Park Chair Ski Lift and Black Forest Express are also within 2 miles (3 km).

What's nearby

  • Big White Ski Resort - 1 min walk - 0.0 miles
  • Bullet Express - 7 min walk - 0.4 miles
  • Telus Park Chair Ski Lift - 15 min walk - 0.8 miles
  • Black Forest Express - 18 min walk - 1.0 mile
  • UBC-Okanagan - 54 min drive - 44.6 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 58 min drive

Restaurants

  • ‪The Bullwheel - ‬8 min walk
  • ‪Snowshoe Sam's - ‬2 min walk
  • ‪Fat Marmot - ‬1 min walk
  • ‪Fourth Ace Smokehouse And Bar - ‬3 min walk
  • ‪Moose Lounge - ‬4 min drive

About this property

Chateau Big White

3.5-star ski-in/ski-out hotel near Big White Ski Resort
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a hot tub and ski passes. Self parking is free.

  • 37 guestrooms or units
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Chateau Big White offers 37 air-conditioned accommodations with fireplaces and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Beaverdell hotel provides complimentary wireless Internet access. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

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Inn at Big White
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, 72, 72 reviews
Inn at Big White

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Hot tub
  • Ice skating
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Accessibility

  • Elevator

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Fireplace
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 246 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: CAD 81.6 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chateau Big White Hotel

Chateau Big White

Chateau Big White Hotel

Chateau Big White Beaverdell

Chateau Big White Hotel Beaverdell

Frequently asked questions

How close is Chateau Big White to the airport?

Chateau Big White is 38.4 mi (58-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

Does Chateau Big White have an airport shuttle?

Airport shuttle services are not available at Chateau Big White.

Does Chateau Big White offer free breakfast?

Chateau Big White does not offer free breakfast.

Is there a casino at Chateau Big White?

No, there is no casino at this hotel.

What time is check-in at Chateau Big White?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM.

Is there free parking at Chateau Big White?

This hotel offers free self parking.

Does Chateau Big White have a pool?

Chateau Big White does not have a pool.

Does Chateau Big White have a restaurant?

Chateau Big White is home to Black Diamond Bar & Grill, which features light fare.

Does Chateau Big White have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Chateau Big White to downtown Beaverdell?

Chateau Big White is 21.5 mi away from Beaverdell.

Chateau Big White Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Good ski in ski out location.

We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin feel and right in village

Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, recomended

Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.
Verified review

8/10 Good

Pam

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.
Verified review

8/10 Good

RR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very well located

We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.
Verified review

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big White Chateau

Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Central to village and affordable

The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.
Verified review

8/10 Good

Nucks Fan

Liked: Cleanliness, staff & service

Great family day stay.

Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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