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Relax Above The Clouds At Cloud 9

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Photo gallery for Relax Above The Clouds At Cloud 9

Fridge, microwave, oven, stovetop
Miscellaneous
Aerial view
Aerial view
Property grounds

Reviews

9.8 out of 10
Exceptional

Entire condo

2 bedrooms2 bathroomsSleeps 41100 sq ft

Popular amenities

  • Parking available
  • Fireplace
  • Pool
  • Gym
  • Barbecue grill
  • Kitchen

Explore the area

Map
Sugar Mountain, NC
  • Sugar Mountain Resort
    ‪13 min walk‬
  • Hawksnest Tubing Park
    ‪21 min drive‬
  • Grandfather Mountain
    ‪23 min drive‬

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About the neighborhood

Banner Elk

In Banner Elk .You'll find Sugar Mountain Resort and Linville River within 3 miles (5 km) of this condo. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km).
View more Condo Rentals in Banner ElkOpens in a new window

What's nearby

  • Sugar Mountain Resort - 13 min walk - 0.7 miles
  • Lees-McRae College - 16 min drive - 5.9 miles
  • Hawksnest Tubing Park - 21 min drive - 9.6 miles
  • Grandfather Mountain - 23 min drive - 7.6 miles
  • Beech Mountain Resort - 26 min drive - 11.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Blind Elk Tap Room - ‬15 min drive
  • ‪Banner Elk Cafe - ‬15 min drive
  • ‪Kettell Beerworks - ‬17 min drive
  • ‪Subway - ‬9 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Relax Above The Clouds At Cloud 9

Could9 at Sugar Top Resort is truly a blend of historic elegance and modern-day style. Where luxury meets the clouds on the 9th floor of Sugar Top, you’ll find a cozy and clean resort surrounded by the majestic Blue Ridge mountains.

Property manager

Vicki L. James

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Property amenities

Pool/Spa

  • Communal pool
  • Indoor pool

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room

Entertainment

  • Smart TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Location highlights

  • In the mountains

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Unit size: 1,100 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Note from host: Be careful with the balcony

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Onsite parties or group events are strictly prohibited.

Frequently asked questions

How close is Relax Above The Clouds At Cloud 9 to the airport?

This condo is 57.2 mi (92-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

Does Relax Above The Clouds At Cloud 9 have an airport shuttle?

Airport shuttle services are not available at this condo.

Does Relax Above The Clouds At Cloud 9 offer free breakfast?

This condo does not offer free breakfast.

Is there a casino at Relax Above The Clouds At Cloud 9?

No, there is no casino at this condo.

What time is check-in at Relax Above The Clouds At Cloud 9?

Check-in begins at 4:00 PM.

Is there free parking at Relax Above The Clouds At Cloud 9?

Free parking is not available at this condo.

Does Relax Above The Clouds At Cloud 9 have a pool?

This condo features an indoor pool.

Does Relax Above The Clouds At Cloud 9 have a spa?

There are no spa services available at this condo.

How close is Relax Above The Clouds At Cloud 9 to downtown Banner Elk?

This condo is 0.6 mi away from Sugar Mountain.

Relax Above The Clouds At Cloud 9 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

Reviews

10/10 Excellent

Parameshwar P.

Liked: Cleanliness

Had great time

Loved this place, view from balcony is magnificent. This condo was perfect for our family of four.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joel F.

Liked: Cleanliness

Sugartop

It was very nice.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness

Better than expected

Very beautiful apartment. A real bargain that is centrally located to everything you want to see or shop. Definitely staying again.
Stayed 2 nights in Sep 2023

4/10 Poor

Lauren V.

Liked: Cleanliness

Nice But…

The condo is elegant and exactly as pictured. The building itself is old and in need of renovation. While the views are gorgeous, the building itself is isolated on top of the mountain so there isn’t a lot to do unless you drive down the mountain. Also the building feels more like a retirement community, and the unit like a museum, which means families with small kids may not feel welcome. The parking is not ideal as you park in a lot below the property and shuttle to and from the entrance. There is also work being done on the property, which meant balcony furniture had been removed. The biggest issue we had is when we arrived there was no electricity in the building or on the mountain. There was one light working by generator in the living room. We were told by the building and the owner that the generator would be shut down by 8PM so the power company could restore the power. I don’t blame the owner for the power outage, but when we let her know the situation, she became fairly rigid. In looking for other accommodations that were not a “hotel,” we found that most of the cabin and condos require minimum stays. We found another property, down the mountain, with power and informed both VRBO and the owner we would not be returning to her unit and requested a refund. No refund has been given and both the owner and VRBO have been uncommunicative. Buyer beware of the condos at Sugar Top and this host. Not ideal.
Stayed 5 nights in Aug 2023

10/10 Excellent

Michael B.

Liked: Cleanliness

Weekend golf Trip.

The condo was beautiful, and the view was fantastic. Great place to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Randall H.

Liked: Cleanliness

Wonderful Time at Sugartop!

Beautiful Condo! Great Views! 5 Star Accommodations. We can’t wait to go back!
Stayed 4 nights in Jul 2023

10/10 Excellent

brian w.

Liked: Cleanliness

Great vacation condo

Great stay! Condo was perfect for our family of 3. Only thing I would reccommend is a little more detailed description of check in process. We had to wait for approx 45 min in the parking lot to drop off our luggage and check in, as only 5 cars are allowed at the registration area at a time. No big deal, we just hadn't planned for that kind of a wait. Once we made it in though, we were blown away. 5 stars and would reccommed to anyone - maybe just plan your check in time a little better than we did.
Stayed 2 nights in Feb 2023

10/10 Excellent

Misty J.

Liked: Cleanliness

Great getaway !

Amenities onsite were fabulous. Condo very clean. Love the decor! I hope to return again !
Stayed 2 nights in Jan 2023

10/10 Excellent

Veronica P.

Liked: Cleanliness

Cloud 9

Wonderful experience. I felt very pampered surrounded in luxury. My teenage boys loved the space. There was blizzard like weather and we were content staying indoors in “cloud 9” I hope this condo is available next year! Homeowner responded quickly and was very helpful. Thank you, Ginger
Stayed 4 nights in Jan 2023

10/10 Excellent

Saleem N.

Liked: Cleanliness

Great place to stay

Awesome experience. Host was very communicative and accommodating. Family was very happy with the stay.
Stayed 4 nights in Dec 2022

10/10 Excellent

emily D.

Liked: Cleanliness

Great stay!!

We absolutely loved this property! It had everything we needed and felt so nice and cozy! Great for a family or two couples.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jessica H.

Liked: Cleanliness

Wonderful in every way!

Everything from the stunning decor, well stocked utensils, pans, dishes, and of course the incredible view was amazing. Even the linens on the bed smelled so fresh and clean it felt just like home only a little better. Our host was so prompt with all communication and so very helpful with any questions we had. Also, we highly recommend Mountain Grounds coffee and tea co in Boone. The foggy ridge drink was so perfect for a cold windy November day. Oh fyi …be prepared to see solid white out your windows when it’s foggy, which in its own way is very exciting to feel like you are literally up in the clouds. It was a truly a wonderful trip and we are already planning on returning!
Stayed 2 nights in Nov 2022

10/10 Excellent

jillian f.

Liked: Cleanliness

Beautiful view

Location looked exactly like it did online. Thank you for wonderful stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Ivy H.

Liked: Cleanliness

Stunning Condo!

We had 2 couples traveling to visit the Octoberfest that’s held at the Sugar Mountain ski resort. The condo itself was way higher than my expectations. It’s beautifully decorated, has everything you need, comfy beds and furnishings, and so much more. The views were stunning! Vicki was so helpful and easy to work with. She was super nice and made us feel very welcome. We will definitely be going back to Cloud 9! You can’t go wrong with this one!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cheryl W.

Liked: Cleanliness

Doing fine on Cloud Nine

We booked Cloud Nine as a short birthday get away. There were four of us, all in our late 60s early 70s. We were all impressed with the decor and detailed woodwork. The beds were comfy, the kitchen well stocked and the view was breathtaking. It was perfect. Vicky communicated with us and was so gracious . I highly recommend this condo. We hope to make it an annual trip. Thank you Vicky for everything.
Stayed 3 nights in Oct 2022

10/10 Excellent

Alicia K.

Liked: Cleanliness

Wonderful Condo

My husband and I really enjoyed our stay at this iconic location. The condo was super comfortable and the view was amazing. Both nights we stayed we had a beautiful sunset from the balcony. My only issue with our stay was that there was no communication until we booked about the parking situation. People renting were not allowed to park in the upper lots and had to take a shuttle down to the lower lots to get their car. If you are a person with mobility issues this would have been difficult. The shuttle was timely but it was also not a super busy weekend. We had a fantastic stay and it was worth it for us to deal with the hassle but I probably would not stay at Sugar Top Resort again with the current parking situation, which is no fault of the owner of the condo owner. The condo truly was wonderful.
Stayed 2 nights in Sep 2022

10/10 Excellent

kevin g.

Liked: Cleanliness

Beautiful condo. Well stocked kitchen supplies. Thoroughly enjoyed our stay. Sugar Top in good shap

High rating.
Stayed 2 nights in Sep 2022

10/10 Excellent

Angie D., Kingsport

Liked: Cleanliness

Awesome Views

The condo is very beautifully decorated. The kitchen is very well equipped for cooking. The views from the balcony are breathtaking.
Stayed 2 nights in Jul 2022