2/10 Terrible
Lisa S.
6 ene. 2025
Freezing disaster
I was very excited to stay at this mountain cabin for a quick weekend ski trip to Beech Mountain. Based on the description on VRBO, there was a bonus room, a working sauna, and beautiful pictures of a cozy clean cabin.From the moment we arrived it was a disaster. We walked in the cabin and there was no heat, it was about 50 and everything was unplugged and off. We started trying to plug in some space heaters that were provided and turn on the baseboard heaters because that was all that we had… But the breakers kept tripping, and we had a freezing night of sleep on the living room floor by the one heater that we were able to get working. The guest contact was completely unresponsive. I texted, emailed, and called multiple times with no answer. We continued to have electrical issues the entire time. Every time we would turn on more than three lights and try and cook something in the oven the breakers would trip and the power would go out over and over again… We had to take cold showers because the showers never got hot. This was one of the worst experiences I ever had… We were freezing cold, no hot showers, basically no electricity, not a working sauna, the bonus room that was promised to us on the website was locked and not functioning, no Wi-Fi of the multiple power outages… I would not recommend
Lisa S.
Se hospedó 3 noches en enero de 2025