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4.4 out of 5

"This hotel has a terrific view of Lake Louise. The setting is stupendous and the hotel is gorgeous. Stay here for an experience of a lifetime. Reserve ... " More

By a verified traveler on Tue 04 Sep 2018

Hotel Description

4-star ski resort near Lake Louise Mountain Resort

Mountain retreat

You'll be within half a mile (1 km) of Icefields Parkway and 6 miles (10 km) of Lake Louise Mountain Resort. Lake Louise Gondola and Plain of Six Glaciers Teahouse are also within 6 miles (10 km).

Full-service spa, health club

A full-service spa, 8 restaurants, and an indoor pool are all featured at this eco-friendly resort. Take advantage of ski storage on site, and enjoy cross-country skiing and snowshoeing. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

WiFi, cable TV

In addition to WiFi, the 552 guestrooms offer 24-hour room service and cable TV. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Fairmont Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$228 per night

Fairmont Gold, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room Mount Temple

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Chateau Lake Louise ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chateau Lake Louise

Everyone (7) Couples (1)
5 out of 5

One of the most beautiful hotels in the world

Pros: The view of Lake Louise makes this hotel unforgettable.
Cons: It was all great.
Location: Make sure to visit Morraine Lake, Emerald Lake, and Takakaw falls.
This hotel has a terrific view of Lake Louise. The setting is stupendous and the hotel is gorgeous. Stay here for an experience of a lifetime. Reserve restaurants ahead of time because they book up early.

Posted by , from San Diego, CA on Sep 4, 2018

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Comment from Hotel Management

Sep 7, 2018 by FCLL

We’re happy to know you appreciated your time with us!

3 out of 5
We had lunch in the lounge and service was very unattenative and there were literally us and another table. The rooms have no air and the windows open barely and a tiny fan was provided. I saw blankets at the outside restaurant, so I asked the concierge for one to take outside that night. She didn't have one, and I had to go back up to my room and wait over 20 minutes to get one. This wasn't what I expected from a premier hotel.

Posted by on Aug 9, 2018

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Comment from Hotel Management

Sep 7, 2018 by FCLL

Thank you for your feedback. We’re sorry we didn’t deliver on our promise to turn moments into memories.

5 out of 5

Winter Vacation

Pros: Everything
Cons: None
no words can describe our 6 days except-- fantastic my wife and I had so much fun that Its hard to put it to words

Posted by , from Bakersfield Ca on Nov 8, 2017

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Comment from Hotel Management

Nov 12, 2017 by Fairmont Chateau Lake Louise

Thank you for sharing your experience with us, Calvin! We appreciate your wonderful feedback, and we hope to welcome you back again soon!

5 out of 5

Had to be one of the nicest most beautiful places.

Not only is the scenery jaw droppingly spectacular, but the hotel is equally fabulous! Our room overlooked Lake Louise, and was spotless and comfortable. The staff was always cheerful and available. I can not give Chateau Lake Louise a high enough mark!

Posted by , from B on Mar 30, 2017

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Comment from Hotel Management

May 1, 2017 by Fairmont Chateau Lake Louise

Thank you for choosing Fairmont Chateau Lake Louise! We appreciate your great feedback, and we hope to welcome you back again soon!

1 out of 5

Never stay again!

I was planning on staying for 5 days, I lasted 16 hours. Never again. Same standards as the Fairmont in Jasper. They charge for parking where there is very little spots. Beautiful grounds, old building and old room. That's understandable. Toilets are for someone 5ft tall, but thats okay cause the room was clean and dated, but furniture was kept up, and understandable given its more of a boutique hotel. Check in is long, with many people from other countries in line. Staff is like all staff in upper scale hotels. Nice bed. I ordered a chicken fajitas from room service, cause it was really crowded in the restaurants and wait time was long, but it was saturday, understandable. Price on menu in room was 27 dollars. Price on arrival was 47$. With no justification on why by guy who brought it up. Onions were piled high, about 2 lbs of them, with about 6 oz of dry garlic chicken, 3 monster size torts, and black beans and cheese and lettuce. Took one bite, and placed it outside the room, drove to wendys in canmore, spent 10lbs, had the greatest meal of my life, lost my parking space and parked on a bridge near the emergency exit. When I arrived they tell me they upgrade my junior suite, so the room is a suite next to the elevator on the upper floor. No sleep! The loudest elevator shaft all night long! Room on arrival had nice chocalates addressed to some other family welcoming them instead of me, and fridge with leftover subway sandwich was also in the room. Smelled like pastrami

Posted by on Mar 2, 2017

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5 out of 5

Spectacular Hotel and Location

Location: Beautiful hikes abound. Snowed in which limited activities.
Beautiful scenery and outstanding service and hospitality. Only negative was room size was a little tight. Amenities were fabulous. Snowed in for a day and a half but still loved the view and enjoyed the pool.

Posted by , from Torrance, Ca on Oct 11, 2016

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Comment from Hotel Management

Oct 28, 2016 by Fairmont Chateau Lake Louise

Dear Randy, Thank you for taking the time to write a review regarding your most recent stay at Fairmont Chateau Lake Louise. We are pleased that you enjoyed the stunning destination of Lake Louise, and we hope to welcome you back again in the near future.

5 out of 5

great hotel wonderfull glacier and lake !

Pros: great old school service and décor.
Cons: nothing
Location: Awsome Canadian Rockies !
was great overnight stay after travelling Canadian rockies !

Posted by , from Kansas on Oct 16, 2015

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Comment from Hotel Management

Oct 31, 2015 by Marketing Coordinator

Thank you for choosing to stay at Fairmont Chateau Lake Louise. We appreciate your feedback and look forward to your return!

3 out of 5
Hotel should be updated. Food is fair at best, prices are very $$$ for value. Would suggest mangent take a very close look at the over all value compared to other Fairmont Hotels. On a scale of 1 two 10 I would give the hotel a 5. View was Great.

Posted by , from H on Aug 22, 2015

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Comment from Hotel Management

Sep 1, 2015 by On behalf of the Executive Team

Thank you for posting a review on your experience at Fairmont Chateau Lake Louise. We will be sure to share your feedback with our Management team for their review and internal follow up.

5 out of 5

Slice of Heaven

Fairmount location is outstanding on Lake Louise.  Lakeview room on gold level is perfection.  One of best features of gold level is getting room key from valet upon arrival.  Spa personnel excellent--Meaghan, Stacey, Lisa & Heather but not a five star environment  Female harp player in lobby was very good.

Posted by , from Branchburg, NJ on Oct 9, 2013

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5 out of 5

Parking is a bit expensive at $30.00 per day.

Pros: the views
Cons: parking
My wife and I stayed for a week and our room with a lake view was amazing, the staff was top notch. The only down side was the breakfast buffet. Everything but the oatmeal was always cold, eggs, potatoes, bacon, ham, french toast, etc. We ate several dinners at the Chateau and the food was good. It is a beautiful place that everyone should experience.

Posted by , from Johnstown, PA on Aug 14, 2012

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About the Fairmont Chateau Lake Louise

Location 111 Lake Louise Drive, Lake Louise, AB T0L1E0

Property Features

During the winter, enjoy onsite recreation like cross-country skiing, ice skating, and snowshoeing and return when the snow melts for horse riding/rentals and mountain biking. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Fairmont Chateau Lake Louise helps provide the perfect winter holiday with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the resort's 3 bars/lounges. There are 8 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. This eco-friendly resort also offers an indoor pool, a health club, and a sauna. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Lake Louise resort.

  • 552 guestrooms or units
  • 8 levels
  • 8 dining venues
  • 3 bars or lounges
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (203.5 km / 126.4 mi)
  • Train station: Lake Louise Station (4.5 km / 2.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Chateau Lake Louise offers 552 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Lake Louise resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Fairview - This restaurant specializes in American cuisine and serves dinner only. Open daily.

Walliser Stube - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.

Poppy Brasserie - This brasserie specializes in French cuisine and serves breakfast and dinner. Open daily.

Lago - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

The hotel offers an indoor heated pool, spa tub, steam room, and fitness center with a wide range of cardio machines and free weights.

Scenic mountain walking and hiking are a major attraction in the Lake Louise and Moraine Lake region of Banff National Park. Many trails radiate from the lake into nearby passes and summits, and outings are available through the hotel's mountaineering and interpretive-hiking program. Spectacular seasonal colors make autumn a special time to hike in this region. The hotel offers canoe rentals and instruction (surcharge).

Horse-drawn sleigh rides around the lake, waterfall ice climbing, and dog sledding are other popular pursuits. The challenging Banff Springs Golf Course (62 km/38.5 mi) winds along the Bow River under the snow-capped peaks of Sulphur Mountain and Mount Rundle.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowshoeing on site
  • Snowmobiling nearby
  • Horse riding/rental on site
  • Ice skating on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing on site

Spa Services

  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 50 per accommodation (maximum CAD 350 per stay)
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 15 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 24 and CAD 29 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15.62 (rates may vary)
  • Self parking fee: CAD 30 per day (in/out privileges)
  • Valet parking fee: CAD 35 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (maximum CAD 350 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Fairmont Lake Louise
  • Fairmont Chateau
  • Fairmont Chateau Lake Louise Hotel
  • Fairmont Chateau Hotel Lake Louise
  • Fairmont Chateau Lake Louise
  • Lake Louise Chateau
  • Lake Louise Chateau Fairmont
  • Lake Louise Fairmont
  • Lake Louise Fairmont Chateau
  • Fairmont Chateau Hotel
  • Fairmont Hotel Lake Louise
  • Fairmont Lake Louise
  • Chateau Lake Louise
  • The Fairmont Chateau Lake Louise
  • Fairmont Chateau Lake Louise Resort
  • Fairmont Chateau Resort
  • Chateau Lake Louise
  • Fairmont Chateau Lake Louise Hotel Lake Louise
  • Lake Louise Fairmont
  • Fairmont Lake Louise
  • Fairmont Hotel Lake Louise
  • The Fairmont Chateau Louise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.