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Hilton Garden Inn Hanover Arundel Mills, MD

3-star property
7491-A New Ridge Road, Hanover, MD 1-855-201-7819

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4.1 out of 5
Very good!
See all 9 Travelocity Reviews

"All hotels and rental car companies were very friendly and helpful. Tried to change my flights and could not get any response or resolution " More

By a verified traveler on Sat 12 Jun 2021

Points Of Interest

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Hotel Description

3-star hotel near Arundel Mills Mall

Near the airport

You'll find Arundel Mills Mall and Maryland Live Casino within 2 miles (3 km) of this hotel. Fort George G. Meade is within 9 miles (15 km) and Merriweather Post Pavilion is within 16 miles (25 km).

Free shuttle, parking

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy free perks like free self parking and an area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 151 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include pillowtop beds, room service, and premium bedding.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 1 - Aug 2

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Hanover Arundel Mills, MD ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Hanover Arundel Mills, MD

Everyone (1) Family (1)
5 out of 5
It was beautiful

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 24, 2021 by AJG

Thank you for the awesome review! We're excited that you enjoyed you recent stay with us!

4 out of 5
All hotels and rental car companies were very friendly and helpful. Tried to change my flights and could not get any response or resolution

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 12, 2021 by AJG

Thank you for the great review!

5 out of 5
Proximity to shopping and restaurants

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by AJG

Thank you for the awesome review!

2 out of 5

Accessibility

Pros: Area and looks
Cons: More shower rooms for handicap[ customers
Location: casino
I was told that we had a wheelchair accessible shower. Did no, had a tub was vey hard for the amputee to get in and out of.

Posted by on Jun 26, 2016

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2 out of 5

Not what I expected

When I booked a room called the "Kings Evolution" I thought it would be larger than a standard room (also the pillows were only half size of normal pillows)or have something GRAND to match the name but I was wrong.I was told by the morning staff "Kings Evolution" is the name of their standard room. A little deceiving I thought. I should have just booked the room that was 30 dollars cheeper. The staff was friendly and welcoming at check-in but did not know much about the local casino. I would think with the increase in business due to the opening of the casino that local hotels would have some type of package deals. If the do have discounts or deals I was not informed of them when I said at check-in that we would be going to the casino. They did provide a shuttle service to the casino and you only have to tip the driver for the ride, however it took 30 min. to get picked up at the hotel and 55 min. to get picked up standing outside the casino. The staff at check-out was not as friendly, not even a "thank you for staying with us

Posted by on Jul 29, 2012

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5 out of 5

Fantastic stay

Pros: Free Internet, great staff
I would stay there anytime! I contacted the front desk to ask if I could check in earlier and they allowed me to check in 4 hours earlier. I requested a late check out and was granted 2 hours extra. Aja, the front desk receptionist was magnificent. I plan on going back several times this summer and will definetly stay there.

Posted by on May 31, 2012

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4 out of 5

Everything was great once we found the hotel. It was hard to find.

Pros: Free Internet
Everything was fine. The pool closed a little too early compared to other places. It was a bit hard to find, but it was a nice place once you are there.

Posted by on Nov 17, 2011

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5 out of 5

Just what the doctor ordered

I needed a hotel close to a series of events I was attending but at an affordable price. My wife was along for the trip and is very picky when it comes to hotels. The room was spacious, clean and updated, elevator service was prompt, breakfast service was ready when we were - and even though located near BWI airport, the rooms were nice and quiet. Most importantly, the wife was happy. That made my day.

Posted by on Oct 12, 2011

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5 out of 5

Fantastic service.

Pros: Free Internet
My daughter's brand new sunglasses fell from her tote bag and rolled under the bed prior to our check out. When she discovered them missing, we called the hotel and they had housekeeping check the room. They called me back within 5 minutes to say they had located the glasses. Also, the hotel is beautifully decorated, the room was very clean and comfortable and my teens enjoyed the workout room. Hotel is also very convenient to Arundel Mills Mall. Only complaint: breakfast was not actually free which was not made clear at check-in. We sat down to eat our buffet breakfast and were presented with a bill. The cost was reasonable so I did not complain, but there were several other guests that were clearly and loudly upset that they had been mislead into thinking the breakfast was free and left without paying for the meal.

Posted by , from Bowie, Md on Feb 8, 2011

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About the Hilton Garden Inn Hanover Arundel Mills, MD

Location 7491-A New Ridge Road, Hanover, MD 21076

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Hanover Arundel Mills, MD. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3-star Hanover hotel is smoke free.

  • 151 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Baltimore Washington International Airport (BWI) (7.6 km / 4.7 mi)
  • Train station: Elkridge Dorsey Station (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle, area shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Hanover Arundel Mills, MD offers 151 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Arundel Mills Baltimore
  • Hilton Garden Inn Hotel Baltimore Arundel Mills
  • Hilton Garden Inn Arundel Mills Baltimore Hanover
  • Hilton Garden Arundel Mills Baltimore Hanover
  • Hilton Garden Arundel Mills Baltimore
  • Hilton Garden Inn Arundel Mills Baltimore
  • Hilton Garden Inn Hanover Arundel Mills, MD Hotel
  • Hilton Garden Inn Hanover Arundel Mills, MD Hanover
  • Hilton Garden Inn Hanover Arundel Mills, MD Hotel Hanover

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.