For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Arundel Mills Mall and within 2 miles (3 km) of Maryland Live Casino. Fort George G. Meade and National Electronics Museum are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 147 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Netflix, refrigerators, and microwaves are also available.
Element Arundel Mills BWI Airport ratings based on 10 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Element Arundel Mills BWI Airport
Everyone (4)Couples (1)
5 out of 5
Everything in there was just so unique. The breakfast and way the staff welcome you at the point entry.
Posted by a verified traveler on Mar 18, 2019
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2 out of 5
Dissatisfied customer
Pros:The lobby
Cons:There definitely needs to be a way of keeping food fresh and warm for the customers. Which was one of the reasons we chose the hotel.
Location:The location was great. Lots of places to go for food, fun and shopping.
When we arrive at the hotel, I must say we were impressed by the overall inviting look of the lobby, which gave us even more excitement to check into our room. The overall look of the room was very pleasing but the smell was atrocious (someone left their business in the bathroom). We did however inform the clerk, Nyia she apologized for the inconvenience and that was the end of the conversation. Another mishap we experienced, was the fact that we reserved and paid for the room through travelocity, however we were still asked to pay as we checked in, I was a little puzzled by this but complied with the clerk in spite of my reservations. I realized that paying the clerk was a mistake, when I tried to use my bank card and it declined due to the fact that travelocity had already taken the funds for the total cost of the room. When I addressed this issue with the clerk (Nyia) she stated that when a third party is used, monies are not taken out only placed on hold... I informed this person of the fact that that policy is not true because I checked my bank account, and the funds were definitely removed. At this point, needless to say I was very frustrated and highly upset. The clerk in spite of what I told her, called someone on the phone before refunding the overpayment. I was willing to overlook those mishaps, but breakfast was awful, cold and tasteless. The explanation for this was company under new management, who refused to use warmers to keep food hot for the guests.
Posted by Mandy, from South Hill VA on Nov 20, 2017
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5 out of 5
Arundel Mills area
Easy check in and great hotel, breakfast was simple but decent. Would definitely come back.
Posted by a verified traveler on Jan 2, 2017
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5 out of 5
Green & clean
Stay was excellent.. Very peaceful with a contemporary vibe. The adjoining aloft is a benefit with the pool table and bar
Posted by jase, from E on Oct 3, 2016
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Comment from Hotel Management
Oct 4, 2016
by Stephen
Thank you for your feedback Jase! We hope to see you again soon.
2 out of 5
Grossed out and ignored
My boyfriend and I requested more towels twice. Both times we were told ok and housekeeping would be notified but we never received them. There were mystery stains on the pillows, towels and comforter. It was either really hot or freezing cold in the room. When we were checking out the front desk person asked how our stay was I looked at my boyfriend and the front desk person made a comment about how I'm letting my boyfriend speak for me. I thought that was rude.
Posted by Rachelle , from Maryland on Jul 27, 2015
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5 out of 5
We had a wonderful stay.
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, beds/pillows, great shower
Much more than we expected. Full kitchen,fridge,&kitchen necessities. The beds were the most comfortable I have ever slept in. I would go out of my way to stay again.
Posted by Wannaseethekidskids, from Pittsburgh, PA on Apr 13, 2011
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3 out of 5
Not a good experience
I usually like Westin hotels, however, this property tested my patience. I was staying with my mom and sister while shopping at the mall. The first time we checked in, they gave us the wrong room number. We tried the key for a few minutes before a man opened the door! We were all shocked and fortunately, he was a good sport about it. The second room they gave us was not cleaned and the bed linens were heaped in a pile in the middle of the bed. We had a reservation to make so we asked that the room be cleaned and the beds made while we were out. All finally seemed to be in order upon our return. We had a king suite with a pull-out couch and kitchenette. It was a nice room when all the problems were finally corrected. There was only one staff when checking in and she did her best to accommodate everyone. She said the hotel was oversold by their online booking system. Some people who thought they had a reservation were turned away. This property seemed fairly new so maybe they were still working out the bugs in the system. I would try another Westin but may be reluctant to give this property another chance.
Posted by a verified traveler on Feb 21, 2011
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4 out of 5
Upscale But Rude Service
The hotel is nice and very upscale across from a huge mall and 45 minutes form six flaggs and downtown dc and 30 from baltimore but the front desk is rude and the staff does not speak much english and the breakfast is great.
Posted by a verified traveler on Sep 3, 2010
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5 out of 5
great trip to baltimore
THIS HOTEL WAS EVERYTHING THAT ME AND MY WIFE EXPECTED AND MORE. VERY FRIENDLY STAFF AND CLEAN HOTEL. WILL BE STAYING HERE AGAIN WHEN IN BALTIMORE AREA.
Posted by a verified traveler on Sep 17, 2009
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5 out of 5
Don't want to leave!
We are PCS'ing (Army speak for moving) to Fort Meade and spent a night in this hotel so we could get to know the area. My husband had been TDY in Hanover the week before and was pretty ticked afterward that he had spent a week at the Marriott next door when he could have been at Element.
They told us they didn't have any more rooms with two queen beds like we reserved which was a disappointment. They instead gave us a room with a king sized bed and sofa sleeper. This could have been a problem if we were traveling with four adults but since we had 2 kids it worked out fine. It actually worked out better than fine because my husband and I had some privacy in the separate king sized bedroom. The room was AMAZING. We had a full-sized kitchen with dishwasher, refrigerator, pots and pans, and dishes. Once we were settled in our room the staff brought up a bed and water bowl for our dog! It is hard enough trying to find a hotel that even allows dogs let alone provides amenities for them!
The hotel was clean and looked new, the breakfast had lots of fresh options, the staff was friendly, and we thoroughly enjoyed our time spent there. As a matter of fact, we wanted to spend the day at the hotel instead of looking at the house we were getting on Fort Meade--our whole reason for making the trip! The hotel is also very close to movie theaters, restaurants, and the mall. It is probably only a five or 10 minute walk to the grocery store. I can't think of anything to really complain about except the pool was kind of small. I give this place an A+!
Element Arundel Mills BWI Airport offers its guests an indoor pool, a 24-hour fitness center, and complimentary bicycles. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 458 square feet (43 square meters). Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Element Arundel Mills BWI Airport. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3-star Hanover hotel is smoke free.
1 building
147 guestrooms or units
7 levels
458 sq ft of conference space
43 sq m of conference space
Breakfast available (free)
Bar or lounge
Coffee shop
Business center (24 hours)
1 conference room
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Convenience store
BBQ grill(s)
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (8.7 km / 5.4 mi)
Train station: Elkridge Dorsey Station (5.6 km / 3.5 mi)
Property shuttles: Free airport shuttle, area shuttle within 5 miles, train station pick-up, casino shuttle, and shopping center shuttle
Parking: Free self parking
Room Amenities
Element Arundel Mills BWI Airport offers 147 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hanover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
HD television
Cable channels
Premium channels
Netflix
Refrigerator
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free hot/cold buffet breakfast.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and complimentary bicycles.
Free bicycles on site
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is 21
Special check-in instructions:
24-hour airport shuttle service is available on request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Airport transportation is offered on request 24 hours a day. Train station transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets are welcome and stay free
Only dogs are allowed
Maximum 1 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
No rollaway/extra beds available
Pets allowed (no fees)
Number of children who can stay free - 10
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per stay (for stays between 1 January - 31 December)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Element Arundel Mills
Element Westin Arundel Mills
Element Westin Arundel Mills Hanover
Element Westin Arundel Mills Hotel
Element Westin Arundel Mills Hotel Hanover
Westin Arundel Mills
Element By Westin Arundel Mills Hotel Hanover
Element Arundel Mills Hotel Hanover
Element Arundel Mills Hotel
Element Arundel Mills Hanover
Element Hotel Arundel Mills
Element Arundel Mills BWI Airport Hotel
Element by Westin Arundel Mills
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
