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Shah Palace Luxury Museum Hotel

3.0 star property
3-star hotel near Baku City Circuit

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Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Junior Double Room | Terrace/patio
Free daily buffet breakfast
Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Boyuk Qala Street 47, Baku, AZ1000
  • Baku City Circuit
    ‪1 min walk‬
  • Fountain Square
    ‪3 min walk‬
  • Maiden's Tower
    ‪3 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Baku

City center stay.At this Baku Old City hotel, you'll be within a 5-minute walk of Baku City Circuit and Maiden's Tower. Palace of the Shirvan Shahs and Fountain Square are also within half a mile (1 km).

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 miles
  • Fountain Square - 3 min walk - 0.2 miles
  • Maiden's Tower - 3 min walk - 0.2 miles
  • Nizami Street - 5 min walk - 0.3 miles
  • Azerbaijan Carpet Museum - 11 min walk - 0.6 miles

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Cup Cup Coffee - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Bomond - ‬6 min walk
  • ‪Paul - ‬5 min walk

About this property

Shah Palace Luxury Museum Hotel

3-star hotel near Baku City Circuit
Shah Palace Luxury Museum Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Shah Palace Luxury Museum Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • 47 guestrooms or units
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bar or lounge
  • Dining venue
Shah Palace Luxury Museum Hotel offers 47 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Baku hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

Azerbaijani, English, Russian, Turkish

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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shah Palace Luxury Museum Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AZN 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Frequently asked questions

How close is Shah Palace Luxury Museum Hotel to the airport?

Shah Palace Luxury Museum Hotel is 16.3 mi (32-min drive) away from the Baku (GYD-Heydar Aliyev Intl.) airport, the closest popular airport to the property.

Does Shah Palace Luxury Museum Hotel have an airport shuttle?

Shah Palace Luxury Museum Hotel offers an airport shuttle 24 hours a day, on request, for a charge of AZN 65 per vehicle, one-way.

Does Shah Palace Luxury Museum Hotel offer free breakfast?

Shah Palace Luxury Museum Hotel offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Shah Palace Luxury Museum Hotel?

No, there is no casino at this hotel.

What time is check-in at Shah Palace Luxury Museum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Shah Palace Luxury Museum Hotel?

Free parking is not available at this hotel.

Does Shah Palace Luxury Museum Hotel have a pool?

Shah Palace Luxury Museum Hotel does not have a pool.

Does Shah Palace Luxury Museum Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Shah Palace Luxury Museum Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Shah Palace Luxury Museum Hotel to downtown Baku?

Shah Palace Luxury Museum Hotel is 0.1 mi away from Baku.

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 146 reviews
Rating 8 - Good. 44 out of 146 reviews
Rating 6 - Okay. 19 out of 146 reviews
Rating 4 - Poor. 7 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Delia

Liked: Staff & service, property conditions & facilities
The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dr. Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celia

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inside Old City so good. But cars cant come inside old city
Stayed 3 nights in Mar 2025

8/10 Good

Nesim Haim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive.
Stayed 4 nights in Mar 2025

4/10 Poor

Anna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

8/10 Good

Jatin Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vitaliy V, Angier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic rooms and public areas. Great breakfast.
Stayed 7 nights in Jan 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shukun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old city, beautiful traditional design. The manager is really helpful with my friend's meeting request and arrange suites for a two-hour interview in the morning. Much appreciated! Breakfast at rooftop with awesome view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very friendly and helpful staff. Comfortable with good breakfast. Well situated in the Old Town with loads of good local restaurants and bar. Excellent stay for F1 fans.
Stayed 4 nights in Sep 2024

6/10 Okay

Oxana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a great choice

The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location in a historic old town

What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is a museum hotel, old and fascinating, all was perfectly
Stayed 2 nights in Jul 2024

6/10 Okay

Haroon

Traveled with group
Disliked: Staff & service

Good Location and thats it…

Right…. The only best things about this hotel is the location and the view from lobby. Rooms furniture is quite old, no charging points for phone, room service is really poor and the people at reception are not really helpful. The shower soap and shampoo provided in bathroom smells pathetic. The overall quality of hotel is not good enough for me to say i will stay there again, the location is the only plus point and nothing else much.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abbos

Stayed 4 nights in Jun 2024

10/10 Excellent

elham

Stayed 1 night in Jun 2024