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Poza Clara Sanctuary Hotel

3.0 star property
3-star hotel near Lake Bacalar

Choose dates to view prices

Photo gallery for Poza Clara Sanctuary Hotel

A pathway surrounded by lush green foliage, leading to a covered area with a bench.
Exterior detail
Bar (on property)
Property grounds
Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double or Twin Room, Pool View

Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Standard Double or Twin Room, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Steps from the beach.Within a 10-minute walk of this Mario Villanueva Madrid hotel, you'll find Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Zócalo are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.3 miles
  • Fort of San Felipe - 5 min walk - 0.3 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Ecopark Bacalar - 8 min walk - 0.5 miles
  • Municipal Spa of Bacalar - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪Finisterre Cocina Mediterranea - ‬2 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Las Miches De La 1 - ‬6 min walk
  • ‪La Catrina - ‬3 min walk

About this property

Poza Clara Sanctuary Hotel

3-star hotel near Lake Bacalar
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and a garden are also featured at Poza Clara Sanctuary Hotel. Self parking is free.

This 3-star Bacalar hotel is smoke free.

  • 7 guestrooms or units
  • English breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Poza Clara Sanctuary Hotel offers 7 accommodations, which are accessible via exterior corridors and feature private pools and safes. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe
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  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
4.7 out of 5, Exceptional, 75 reviews
$71 nightly
The price is $89
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Private pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Private pool
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Poza Clara Sanctuary
Poza Clara Sanctuary Hotel Hotel
Poza Clara Sanctuary Hotel Bacalar
Poza Clara Sanctuary Hotel Hotel Bacalar

Frequently asked questions

How close is Poza Clara Sanctuary Hotel to the airport?

Poza Clara Sanctuary Hotel is 23.8 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Poza Clara Sanctuary Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Poza Clara Sanctuary Hotel on Jun 28, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Poza Clara Sanctuary Hotel have an airport shuttle?

Airport shuttle services are not available at Poza Clara Sanctuary Hotel.

Does Poza Clara Sanctuary Hotel offer free breakfast?

Poza Clara Sanctuary Hotel offers free English breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Poza Clara Sanctuary Hotel?

No, there is no casino at this hotel.

What time is check-in at Poza Clara Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Poza Clara Sanctuary Hotel?

This hotel offers free self parking.

Does Poza Clara Sanctuary Hotel have a pool?

Poza Clara Sanctuary Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Poza Clara Sanctuary Hotel have a restaurant?

Poza Clara Sanctuary Hotel is home to Bahareque, which features local and international cuisine and brunch.

Does Poza Clara Sanctuary Hotel have a spa?

There are no spa services available at this hotel.

How close is Poza Clara Sanctuary Hotel to downtown Bacalar?

Poza Clara Sanctuary Hotel is 0.3 mi away from Bacalar.

Poza Clara Sanctuary Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 118 reviews
Rating 8 - Good. 25 out of 118 reviews
Rating 6 - Okay. 8 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect stay here. Lovely staff and location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive. Great location. Nice quaint hotel! Would stay here again
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little retreat!

The staff is amazing and the place is relatively good value for the money. Lovely grounds and pool. Restaurant food was good and healthy options available.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Yuriria

Liked: Cleanliness, amenities, property conditions & facilities
This is a hidden jewel. Highly recommended.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2025
Verified

8/10 Good

catrin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Mexican hotel walking distance to the central plaza and 15 minute walk to quiet beach club. Cooking facilities could have been better and only one plate provided.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. As other travellers mention the beds are rock hard. Also we had to ask for a blanket. They are availible if you ask. Pool is nice and location is great in the center. Stayed in superior room with balcony.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Blake

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Poza Clara staff were amazing and helpful. I advised the hotel it was a bday gift for my wife, and they made a beautiful floral arrangement on the bedding. Thank you! The associated restaurant was not so good. Food was overcooked and server had a poor attitude. Better to go next door to Ixchel food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities
I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Brent

Liked: Staff & service
Poza Clara is good value for the price (especially as hotels are getting more expensive in Bacalar). We stayed in the junior suite. The room looked better in photographs, but it was OK. Good AC, and surprisingly quiet for a room that faced the street. The bed was very hard. I like a firm mattress, but this bed was so firm it was uncomfortable. A mattress topper would make a big difference in quality of sleep. The kitchenette had the basics. There is no dining or sitting area inside the suite, so it’s basically a regular hotel room with a sink, fridge, and 2 burner cook top. The location is great. Close to the park and lots of restaurants, shops, etc.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jesús Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Atención muy buena. Instalaciones en condición impecable. Muy recomendable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Buen hotel , buena ubicación, la comida de su restaurante buena . El wifi nunca sirvió a pesar de que nos dieron 2 redes. La habitacion con balcon y hamaca vale la pena . El club de playa bien aunque con el sol es tedioso llegar a el ya que son 10 minutos caminando.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho la estancia, muy recomendable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar cómodo y céntrico en Bacalar

El lugar es muy confortable y céntrico
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
El personal excelente, siempre dispuestos a ayudar ,gran calidez , la alberca increíble, las habitaciones super cómodas , muchas gracias nos vemos pronto en Pueblo Mágico Bacalar.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, buena opción y bien ubicado…
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel bellísimo, equipado, gente amable, cercano a la laguna a al centro (2 cuadras) tiene restaurantes cerca. Una cama super cómoda, un balcón muy bello y apacible, internet y TV muy funcionales. La próxima vez que vaya a Bacalar me volveré a hospedar ahí!!!
Stayed 3 nights in May 2025
Verified

8/10 Good

Elsa

Liked: Staff & service, amenities, property conditions & facilities
Todo bien, los únicos puntos de observación: encontramos 2 cucarachas dentro de la habitación, en la limpieza no nos cambiaron toallas solo una vez y las sábanas solo las acomodaban.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Jose Antonio Zapata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente desde la atención y detalles de Perla hasta las instalaciones como la habitación que esta equipada con una cocineta básica y un bonito balcón con hamaca. Lo único que pondría en contra es que algo tenia el agua que tras bañarse los ojos se me enrojecían, como algún tipo de reacción alérgica, desconozco si sea del agua municipal o las tuberías del hotel. Asimismo otro punto en contra es el cobro de $300 para ingresar la hielera al club de playa, debería ser algo que como huésped ya se incluya para mayor disfrute de las instalaciones.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Excelente estancia!

Excelente estancia, muy amables todos, muy limpio, agradable el lugar para descansar. ¡Muy recomendable! Sin duda regresaría.
Stayed 3 nights in Feb 2025