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SpringHill Suites by Marriott Austin Parmer/Tech Ridge

3-star property
12520 N Interstate Highway 35, Austin, TX 1-855-201-7819
3.6 out of 5
Good!
See all 10 travelocity Reviews

"Very clean property!Love it. Love the breakfast!We will recommend the place definitely! " More

By a verified traveler on Sun 28 Jul 2019

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Hotel Description

3-star hotel near The Domain

In shopping district

At this Austin hotel, you'll be within 6 miles (10 km) of The Domain and 12 miles (20 km) of LBJ Presidential Library. University of Texas at Austin and Frank Erwin Center are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like living rooms and refrigerators, the 132 guestrooms also offer free WiFi and LCD TVs with cable channels. Pillowtop beds, microwaves, and coffee/tea makers are also available.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$77* Per night/room Nov 21 - Nov 22

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Austin Parmer/Tech Ridge ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Austin Parmer/Tech Ridge

Everyone (4) Couples (1) Family (4)
5 out of 5

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 31, 2021 by Meron Worku

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The hotel did not honor my reservation, downgraded my room booked more than 2 weeks in advance. Then had no room and relocated my family and sick aunt to another hotel.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Robert

We are very sorry for the issues we had with being able to honor your original reservation and will work hard to prevent things like this from happening in the future.

4 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by Robert

Thanks for staying with us. We hope you will return soon.

5 out of 5
Very clean property!Love it. Love the breakfast!We will recommend the place definitely!

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by RM

Thank you for staying with us.

5 out of 5
Nothing to say, really hate feedback that REQUIRES to write something and you don’t want to!!!!

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by RM

Thank you for staying with us.

4 out of 5
Air conditioner did not stay on long enough to maintain a comfortable temperature in the room. Would run for Two-three minutes and then would turn off.

Posted by on May 7, 2019

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Comment from Hotel Management

May 14, 2019 by Robert

We are very sorry for the issue you had with the air conditioner and will make sure it is corrected. Thanks for letting us know.

5 out of 5
The hotel was located right off I35 on the north end of Austin. It was very easy to get back onto 35 to go into Austin or anywhere else we wanted to go. Shops and places to eat within minutes.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by Robert

Thank you for taking the time to leave a review. We hope you will return on your next visit to Austin.

3 out of 5
We liked it had an indoor pool and a variety of food to choose from for breakfast. Wasn’t too thrilled about the way the room smelled (wet cat) when we arrived, the left behind personal wash rags hanging from the curtain rod and the slowly draining bath tub drain.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 26, 2019 by Robert

We are very sorry that your stay wasn't what we strive to provide. We will share it with the appropriate team members and appreciate you bringing this to our attention.

3 out of 5

Great staff. Outdated rooms.

Pros: Staff and breakfast.
Cons: Air conditioning units very noisy that wake you up when the kick on during the night.
Location: No restaurant within walking distance.
Week long stay on business. Staff was first rate from check in till check out. Rooms well maintained and clean but outdated.

Posted by on Mar 5, 2017

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Comment from Hotel Management

Mar 14, 2017 by Springhill Austin North Management

Thank you for taking the time to review our hotel. We apologize our hotel did not meet your travel expectations. We hope to have another opportunity to serve you better next time you're in Austin.

1 out of 5

Disappointed

This hotel is overrated:(despite the fact that I am deep sleeper I could not sleep well in my room: A/C was extremely noisy, and I need to turn it off to get some sleep. You can hear highway noise in the room. The breakfast was very crowded and pool is not clean. The hotel staff was polite but didn't resolve A/C issue (just made note). I would not recommend this place.

Posted by on Jul 4, 2016

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Comment from Hotel Management

Jul 14, 2016 by Robert

Thank you for taking time to complete a review of your stay at the Springhill Suites Austin North on Travelocity. Our goal is to provide a clean, comfortable and well maintained room while delivering World Class service. We appreciate your candid feedback regarding the noise of the A/C, breakfast and the cleanliness of our pool. We will absolutely address these issues with the departments and assure you that we will do everything possible to remedy any issue. Getting a good night's sleep is very important and we are truly sorry for any inconvenience that you experienced as a result of not sleeping well. Again, we appreciate your feedback and having the opportunity to correct these issues for future guests. Sincerely, Robert McGuire General Manager Springhill Suites Austin North

About the SpringHill Suites by Marriott Austin Parmer/Tech Ridge

Location 12520 N Interstate Highway 35, Austin, TX 78753

Property Features

SpringHill Suites by Marriott Austin Parmer/Tech Ridge offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 875 square feet (79 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly SpringHill Suites by Marriott Austin Parmer/Tech Ridge. Self parking is free. This 3-star Austin hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 875 sq ft of conference space
  • 79 sq m of conference space
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SpringHill Suites by Marriott Austin Parmer/Tech Ridge offers 132 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate living rooms. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Living room
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Marriott Austin North Parmer Lane
  • Springhill Suites Marriott Parmer Lane Hotel
  • Springhill Suites Marriott Parmer Lane Hotel Austin North
  • Springhill Suites Marriott Austin North Parmer Lane Hotel
  • Hotel Springhill Suites By Marriott Austin North Parmer Lane
  • Springhill Suites Marriott Austin North Parmer Lane Hotel
  • Springhill Suites Marriott Parmer Lane Hotel
  • Springhill Suites Marriott Austin North Parmer Lane
  • Springhill Suites Marriott Parmer Lane
  • Springhill Suites By Marriott Austin North Parmer Lane Austin
  • Springhill Suites By Marriott Austin North Parmer Lane
  • SpringHill Suites by Marriott Austin Parmer/Tech Ridge Hotel
  • SpringHill Suites by Marriott Austin Parmer/Tech Ridge Austin

You should know

  • Pool access available from 6 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.