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4.5 out of 5

"Very limited breakfast. Room was clean and quiet. " More

By a verified traveler on Wed 23 Sep 2020

Hotel Description

3-star guestrooms with free WiFi

In Round Rock

Within 2 miles (3 km) of this Round Rock hotel, you'll find Frontier Park and Boardwalk Shopping Center. Renaissance Square and Dell Computer HQ are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 138 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, coffee/tea makers, and hair dryers are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$79* Per night/room Oct 27 - Oct 28

Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed, With Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Austin/Round Rock ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Austin/Round Rock

Everyone (8) Couples (1) Family (9)
4 out of 5
Very limited breakfast. Room was clean and quiet.

Posted by , from Tyler, Texas on Sep 23, 2020

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Comment from Hotel Management

Sep 24, 2020 by Best Regards, Blendia Q

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Awesome service and friendly staff! Would stay again

Posted by , from Houston on Aug 26, 2020

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Comment from Hotel Management

Aug 31, 2020 by Best Regards, Blendia Q

Thank you very much for your review and allowing us the opportunity to serve you! We are thrilled you had a great stay with us and cannot wait to see you again soon.

3 out of 5
They made us feel like we didnt belong at this Nice hotel since we were Mexican

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 17, 2020 by Best Regards, Blendia Q

Thanks for your review. Please reach out to our hotel to speak directly to our General Manager to discuss your concerns.

5 out of 5
Everything was excelent. Breakfast, Gym...staff..location

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Best Regards, Blendia Q

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 16, 2019 by Best Regards, Blendia Q

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The worst thing was that there was no hot water in the room. Other less critical issues were that the TV didn't work, the lamp by the bed didn't work, the phone didn't work, the faucet at the sink couldn't be turned on all the way (the top bumped the mirror), the toilet seat was installed incorrectly which made sitting on it a bit of a balancing act. However, the night manager came to the room when he saw we were trying to call (the handset didn't work, and the speaker phone's speaker didn't work, but the call did go through). He very quickly got us into a room that had no problems. So major kudos for the attentive service.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 19, 2019 by Best Regards, Blendia Q

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean, and amazing location. We cant wait to head back to austin and stay here.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Best Regards, Blendia Q

Thanks for staying with us and we look forward to your next stay with us! We appreciate your feedback!

5 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Best Regards, Amber Gang

Thank you for the high rating!

5 out of 5
Staff was very friendly and welcoming at check-in. Even though I only stayed one night, I would recommend this location and would definitely stay there again! Clean room, nice bathroom, and had a nice breakfast selection.

Posted by on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by Best Regards, Amber Gang

Thank you for your kind words! I am happy to hear you had a great experience with us and we can't wait to see you back in the future!

3 out of 5
Chexk in was easy. The rooms are clean and spacious. The promise of a breakfast buffet was a let down since the staff did not replenish the food ir coffee. The food was gone by 8:30, and nobody brought more. The buffet was a complete mess. There were no coffee cups or creme. The staff made no effort to improve the situation.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 1, 2019 by Best Regards, Amber Gang

Thank you for your feedback. I am sorry to hear that our team fell short of your expectations during your stay. I have passed this information on to my kitchen manager who will look into this issue so we can address it right away.

About the Hyatt Place Austin/Round Rock

Location 420 Sundance Pkwy, Round Rock, TX 78681

Property Features

Hyatt Place Austin/Round Rock offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. The business-friendly Hyatt Place Austin/Round Rock also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Round Rock hotel is smoke free.

  • 138 guestrooms or units
  • 1508 sq ft of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (36.8 km / 22.9 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Austin/Round Rock offers 138 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and include sofa beds and desks. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily.

Coffee to Cocktails - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Austin/round Hotel
  • Hyatt Place Austin/round
  • Hyatt Place Austin Round Rock
  • Hyatt Place Austin/Round Rock Hotel
  • Hyatt Place Austin/Round Rock Round Rock
  • Hyatt Place Austin/Round Rock Hotel Round Rock

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.