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4.3 out of 5

"A lot of traffic noise with the proximity to the freeway. Made it difficult to sleep. Other than that a nice facility and clean. " More

By a verified traveler on Tue 29 Jun 2021

Hotel Description

3-star hotel in Wells Branch

In Austin

A stay at this Wells Branch hotel places you within 3 miles (5 km) of Boardwalk Shopping Center and 6 miles (10 km) of St. David's North Austin Medical Center. Pfluger Park and Dell Computer HQ are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Hydromassage showerheads, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Aug 8 - Aug 9

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Plus Executive Residency Austin ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Executive Residency Austin

Everyone (8) Couples (1) Family (13)
4 out of 5
A lot of traffic noise with the proximity to the freeway. Made it difficult to sleep. Other than that a nice facility and clean.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by General Manager

Thank you for taking the time to share your recent experience with us. It's wonderful to hear that you found our hotel to be clean and satisfactory for your stay. While our proximity to the freeway is helpful for travel, we apologize that the noise disrupted your sleep. In the future, please let our front desk staff know about any concerns and we will do our best to accommodate you in another room. If your travels ever bring you back to the Austin area, we welcome the opportunity to host you again!

3 out of 5
No water pressure for my morning shower. It was terrible! Water was Luke warm, at best.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 21, 2021 by General Manager

Thank you for your recent stay with us. We are so sorry to hear you experienced issues with your shower, that certainly isn't up to our standards. We have alerted our maintenance team to ensure that it does not happen again. We would be honored to have another opportunity to provide you with the quality of stay you deserve.

5 out of 5

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 28, 2021 by Brittany Smith

Thank you for your review!

1 out of 5
I check in and immediately checked out , there was a wired odor in the room. Need refund

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 28, 2021 by jann

We apologize for your experience. Our hope is to have every guest, have an outstanding experience.

4 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 30, 2021 by jann

Thank you

5 out of 5
The service was excellent and the room was very clean

Posted by on Oct 25, 2020

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Comment from Hotel Management

Oct 26, 2020 by jann

Thank you

5 out of 5
It’s was a pleasant stay. Really enjoyed the room. Beds were clean and comfortable

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by General Manager

We strive to always bring exceptional experiences to all of our valued guests. We're happy to hear that our excellent rooms and comfy beds made a mark on you. Should your travels lead you back our way, consider staying with us again.

4 out of 5
Had very comfortable beds but there was very little water pressure in the shower in the morning

Posted by , from Wilmington, NC on Mar 11, 2020

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Comment from Hotel Management

Mar 12, 2020 by General Manager

Dear Carol, It was an honor to serve you at Best Western Plus Executive Residency Austin! We're so glad you were able to rest comfortably, though, we regret to hear about your concerns with your shower. Maintenance has been informed and will take a look right away. Should you come back this way in the future, we hope to have you again!

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by jann

Thank you

5 out of 5
Convenient to destination, shopping, dining and highway.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by jann

Thank you

About the Best Western Plus Executive Residency Austin

Location 2021 Cheddar Loop Rd, Austin, TX 78728

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Executive Residency Austin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Best Western Plus Executive Residency Austin also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free. This 3-star Austin hotel is smoke free.

  • 86 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Austin-Bergstrom International Airport (AUS) (31.4 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Executive Residency Austin offers 86 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 30 per pet, per day, plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Executive Residency Austin Hotel
  • Executive Resincy Austin
  • Best Western Plus Executive Residency Austin Hotel
  • Best Western Plus Executive Residency Austin Austin
  • Best Western Plus Executive Residency Austin Hotel Austin

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.