4/10 Malo
Sarah S.
8 jun. 2025
Le gustó: Limpieza
Pool was NOT kept up and was green
Overall, the inside of the house was in fairly nice condition, and met our needs for our trip to Austin. However, we were visiting over Memorial Day weekend and had booked a house with a nice swimming pool to enjoy family swim time. We messaged the host ahead of our stay that we planned to use the pool. They told us the pool was currently “fully functional for guest use”, but could not be guaranteed against “unforeseen circumstances” “beyond their control”. When we checked in, the pool was completely green, we checked the chlorine levels and they were undetectable. We contacted the host - they did have the pool guy come during our stay, but not until the day before checkout. The morning we checked out the pool was starting to clear up but still had visible algae and we weren’t comfortable swimming and didn’t have time before our checkout anyway.All this to say, I would NOT count on the pool being available at all, it seemed pretty obvious the pool is not regularly upkept and the host made it clear the pool could not be guaranteed. They also were not willing to issue any refund for the pool not being available.
Sarah S.
Se hospedó 4 noches en mayo de 2025