The Chancellor on Hobson

3.5 star property
3.5-star hotel near Princes Wharf

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Photo gallery for The Chancellor on Hobson

One Bedroom Apartment City View | Balcony
City View Studio Apartment | Balcony view
Lobby
City View Studio Apartment | Desk, iron/ironing board, free cribs/infant beds, free WiFi
One Bedroom Apartment Harbour View | Living area | 43-inch flat-screen TV with cable channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1 Hobson Street, Auckland, 1010
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Studio

8.4 out of 10
Very good
(36 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

City View Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Suite

7.8 out of 10
Good
(25 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment City View

7.0 out of 10
Good
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

City View Studio Apartment

  • Sleeps 3

Studio

  • Sleeps 2

One-Bedroom Suite

  • Sleeps 2

City View Apartment

  • Sleeps 3

One-Bedroom Apartment With Harbour View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe King Room With Harbour View

  • Sleeps 2

Superior King Room

  • Sleeps 2

Deluxe Twin Room With Harbour View

  • Sleeps 2

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About the neighborhood

Auckland

City center stay.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find Princes Wharf and Sky Tower. Auckland Ferry Terminal and SkyCity Casino are also within half a mile (1 km).

What's nearby

  • Princes Wharf - 3 min walk - 0.2 miles
  • Sky Tower - 5 min walk - 0.3 miles
  • SkyCity Casino - 5 min walk - 0.3 miles
  • Auckland Ferry Terminal - 6 min walk - 0.4 miles
  • University of Auckland - 8 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Ronnie's Cafe & Bakery - ‬2 min walk
  • ‪Oyster & Chop - ‬4 min walk
  • ‪Monsoon Poon - ‬3 min walk
  • ‪Hello Beasty - ‬4 min walk
  • ‪Sierra Coffee - ‬4 min walk

About this property

The Chancellor on Hobson

3.5-star hotel near Princes Wharf
As a guest of The Chancellor on Hobson, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Chancellor on Hobson. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

  • 1 building
  • 65 guestrooms or units
  • 13 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 40 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 3 2025 to December 19 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

Frequently asked questions

How close is The Chancellor on Hobson to the airport?

The Chancellor on Hobson is 14.3 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does The Chancellor on Hobson have an airport shuttle?

Airport shuttle services are not available at The Chancellor on Hobson.

How close is The Chancellor on Hobson to the beach?

This hotel is 5.3 mi (21-min drive) from Kohimarama Beach and 6 mi (16-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does The Chancellor on Hobson offer free breakfast?

The Chancellor on Hobson does not offer free breakfast.

Is there a casino at The Chancellor on Hobson?

No, there is no casino at this hotel, but SkyCity Casino (6-min walk) is nearby.

What time is check-in at The Chancellor on Hobson?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Chancellor on Hobson?

Free parking is not available at this hotel. Self parking is available for NZD 40.00 per night.

Does The Chancellor on Hobson have a pool?

The Chancellor on Hobson features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.

Does The Chancellor on Hobson have a restaurant?

The Chancellor on Hobson is home to No 1 Hobson Lounge, which features local cuisine.

Does The Chancellor on Hobson have a spa?

There are no spa services available at this hotel.

How close is The Chancellor on Hobson to downtown Auckland?

The Chancellor on Hobson is 0.3 mi away from Auckland.

The Chancellor on Hobson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 291 out of 1011 reviews
Rating 8 - Good. 381 out of 1011 reviews
Rating 6 - Okay. 204 out of 1011 reviews
Rating 4 - Poor. 81 out of 1011 reviews
Rating 2 - Terrible. 54 out of 1011 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rob

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The pool was out of order, which was not noted prior to booking. The deposit required was higher than the actual booking amount and was difficult to process. While I understand that hotels have policies like this, I found this experience particularly challenging, by far one of the hardest hotel interactions I’ve had. The price for the stay was reasonable, but the service and communication did not meet my expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Disliked: Amenities
Disappointed with $150 deposit required at check in and then made to feel like a criminal standing at reception while they do a room check before allowing check out and return of deposit.. not left with positive vibes overall
Stayed 2 nights in Aug 2025

2/10 Terrible

Shane

Business traveler
Disliked: Staff & service, property conditions & facilities
Hit with an undisclosed $150 "bond" on checking. Reception staf was condescending. Pool was also closed due maintenance. Then when went to check out in morning, and to refind of the $150 bond as advise on checkin would happen on check out, only dor the morning reception staff tobtry and argue the $150 wasn't taken, even showing her the receipt. Would not recommend at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Geoff

Stayed 1 night in Aug 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to everything we needed. Staff great- excellent pool and spa. Updated bathroom would be great- shower with curtain over narrow bath not ideal. Water damage on bottom of doors in bathroom and kitchen needs attention, as rest of unit great. We had a lovely sunny unit, but No seating on balcony to sit out and enjoy. An info folder for premises would be a good added extra,- and a couple of examples of coffee nearby. We found one around corner-
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired hotel but clean and comfortable with friendly obliging staff in excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Dyrene

Liked: Cleanliness, staff & service, property conditions & facilities
liked in interjoining rooms for family staying
Stayed 2 nights in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
loved the pool and spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Norie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s kinda getting renovated it’s dated and they use shower curtains in the bathrooms, also not very sound proof
Stayed 2 nights in Jul 2025

4/10 Poor

carley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ngel

Liked: Cleanliness, staff & service
It was what we needed could do with a bit of updating
Stayed 1 night in Jun 2025

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

M M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to be repeat guests here

Stayed 1 night in Aug 2025

8/10 Good

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit worried about the bathrooms based on some of the reviews here. However mine was sparking clean, don’t know if they have fixed or if I just got lucky.
Stayed 1 night in Jul 2025

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Norie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa sauna pool and gym great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Norie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to dinner and lunch options
Stayed 2 nights in Apr 2025

10/10 Excellent

Siobhan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to downtown Auckland and the waterfront. Our rooms were clean and very comfortable. Staff were kind and friendly and all facilities inc the gym, pool, spa and sauna were excellently maintained. My only suggestion would be is that the hotel needs to streamline their checkout processes. It took 25 minutes to check out, the staff were lovely but understaffed and the process of checking one room at a time then reporting back to reception was incredibly inefficient, especially with everyone checking out at 10am on a Sunday! Maybe invest in some walkie talkies. It seemed outdated too to charge a large bond per room on check in (we've stayed in many hotels and havent had to do this for years). It is the sole hold up on check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Serenity

Traveled with partner
Balcony parking and amenities
Stayed 5 nights in Jul 2025

8/10 Good

Hunter

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice room and hotel very central unfortunately our shower head wasnt fixed properly and water went everywhere once it was turned on. Other than that was very pleasent
Stayed 1 night in Jul 2025

6/10 Okay

Kristin

the hotel was nice although reception was quite rude
Stayed 1 night in Jul 2025

2/10 Terrible

Ashwin

Stayed 1 night in Jul 2025

6/10 Okay

us

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025