Crowne Plaza Auckland by IHG

4.0 star property
4-star hotel near Sky Tower

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Photo gallery for Crowne Plaza Auckland by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Suite, 1 King Bed, Balcony, Ocean View (Balcony) | View from room
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
128 Albert St, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

  • 356 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Sky Tower and SkyCity Casino, both steps away. Also, Auckland Ferry Terminal is within half a mile (1 km) and Eden Park is within 3 miles (5 km).

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Elliott Stables - ‬2 min walk
  • ‪Federal Delicatessen - ‬2 min walk
  • ‪Depot Eatery & Oyster Bar - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

4-star hotel near Sky Tower
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 28 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Front desk

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

How close is Crowne Plaza Auckland by IHG to the airport?

Crowne Plaza Auckland by IHG is 17.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Crowne Plaza Auckland by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Auckland by IHG.

How close is Crowne Plaza Auckland by IHG to the beach?

This hotel is 5.6 mi (22-min drive) from Kohimarama Beach and 6 mi (18-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Crowne Plaza Auckland by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Auckland by IHG, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Auckland by IHG?

No, there is no casino at this hotel, but SkyCity Casino (4-min walk) is nearby.

What time is check-in at Crowne Plaza Auckland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Auckland by IHG?

Free parking is not available at this hotel. Self parking is available for NZD 30 per day.

Does Crowne Plaza Auckland by IHG have a pool?

Crowne Plaza Auckland by IHG does not have a pool.

Does Crowne Plaza Auckland by IHG have a restaurant?

Yes, there is a restaurant on site. The property will be renovating the dining venue(s) from April 28 2025 to September 1 2025 (completion date subject to change).

Does Crowne Plaza Auckland by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Auckland by IHG to downtown Auckland?

Crowne Plaza Auckland by IHG is 0.1 mi away from Auckland.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Amenities
Quiet . Great location and parking Comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Chandrasekaran, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located near to eating places, ferry and bus terminals and eating places.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hyuk Do

Stayed 13 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast, overall facilities great.
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel convenient to downtown and waterfront but washrooms are dated and need upgrading.
Stayed 2 nights in Mar 2025

10/10 Excellent

Razvan Datcu, Allen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful. The hotel is within walking distance to some of the important attractions like Viaduct Harbor or Queen St
Stayed 3 nights in Mar 2025

10/10 Excellent

Vassan

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road repairs hamper access to the site. This is obviously beyond the control of the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Lovely hotel great location
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Georgii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, walkable to everywhere. Bed was super comfy and no outside noise. We found the television hard to operate, but didn’t really need to watch tv
Stayed 1 night in Mar 2025

4/10 Poor

Hugh

Stayed 2 nights in Mar 2025

10/10 Excellent

jian

Liked: Amenities
Nice

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the staff are fantastic, they are happy to help with any enquires you have.
Stayed 2 nights in Mar 2025

4/10 Poor

Jamie

Traveled with family
Disliked: Staff & service, property conditions & facilities
The Hotel had an old socks smell to it. We stayed 4 days and our room was never serviced once even though we specifically asked on one occasion, we asked for new towels twice and only once they were provided. The staff were nice but service was appalling for a 4 star hotel. Advertised 24/7 in room dining as we found out after 9pm this consists of fish&chips, fries or club sandwiches. Which arrived over cooked almost burnt and ridiculously priced, we were grateful that explaining this at check out they did not charge us. But Never again
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Everything flowed easy.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney, Whangarei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are great, just the roadwork around the property was a bit off putting. The shower and toilet are very tight,no need for a bath in such a confined area. Overall ok stay very quiet and the restaurant and bar area was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Traveled with group
The hotel was in the CBD and easy to access activities and museums. The property was very clean, staff helpful I would stay in a Crowne Plaza again
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property close to everything. A share lunch at the nearby Craggy Range Winery was an absolute highlight of our time in the area. Don't eat before you go! Also our visit to the nearby Ocean Beach was fabulous. Our hosts were attentive and the kitchen well equipped.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Lots of construction. Easy to walk to different dining options and shopping
Stayed 4 nights in Feb 2025

10/10 Excellent

Yasamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction.
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Room was great. Exec lounge a nice touch.
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Feb 2025