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"Clean, Spacious, Friendly facilities. Convenient access to surrounding community " More

By a verified traveler on Sat 22 May 2021

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Hotel Description

Enjoy the free WiFi at this Auburn hotel

In Auburn

At this Auburn hotel, you'll be within half a mile (1 km) of Chewacla State Park and 3 miles (5 km) of Auburn University. Jules Collins Smith Museum of Fine Arts and Jay and Susie Gogue Performing Arts Center at Auburn University are also within 6 miles (10 km).

Renovated in 2018

This hotel features a 24-hour gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a coffee shop, and a snack bar/deli are also on offer.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 98 guestrooms also offer free WiFi and LCD TVs. Other amenities include free wired Internet, refrigerators, and premium bedding. Weekly housekeeping is available.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Nov 4 - Nov 5

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Auburn ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Auburn

Everyone (4) Couples (4) Family (5)
5 out of 5
Clean, Spacious, Friendly facilities. Convenient access to surrounding community

Posted by on May 22, 2021

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5 out of 5
My hotel stay was wonderful, and i have told family about Tru Hilton.

Posted by , from Opelika, Alabama on Oct 22, 2020

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1 out of 5
There was a family above us that made a tremendous amount of noise from 10pm-4am. After myself and another occupant complained the front desk staff contacted the family but the noise continued and the front desk staff did absolutely nothing. Me and my family did not sleep a wink that night. I spoke with the manager on shift the next morning and she passed the information to the general manager. I have not heard back from the GM after calling several times. I will never stay here again

Posted by on Oct 14, 2020

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4 out of 5

Posted by on Jul 13, 2020

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3 out of 5
I like that it was clean and that the rooms did not have carpeting. The hotel room furniture was lacking comfort. A side desk chair is not something that is relaxing to sit on as an alternate piece of furniture. The shelving on the wall and "supposed nightstand shelf" were barely deep enough to put a cell phone on. A little too conservative in design. Breakfast not sufficiently stocked according to their guests. There was a softball team staying during ours and we barely got a breakfast. When asked for oatmeal, the hotel staff said no they wouldn't refill for us even though it was 940am and breakfast was to offered until 10am

Posted by , from Chicago on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by General Manager

Good afternoon, Thank you so much for lodging at the Tru By Hilton Auburn. I do apologize that the "Tru" brand is not one in which you pleased with. I do understand the less is better concept does not satisfy anyone. Hilton gets that. We created this brand for Everyone! Tru is a fun brand with the 3 listening booths located in the lobby, a trendy yet fun pool table, also my favorite, is the Auburn Tigers signature wall. Its great for pictures. Please give me a call at the hotel regarding the breakfast issue. This is Hilton and we are Hospitality, we do not close breakfast until we have made an announcement and we never say the word no to our guests. Please call me or email me directly. Thank you so much for lodging at Tru By Hilton Auburn.

5 out of 5
I like the location and there was nothing I didn’t like

Posted by on Feb 5, 2020

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4 out of 5
Rooms were small but clean and comfortable. Nothing more to add.

Posted by on Dec 13, 2019

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5 out of 5

Posted by on Sep 22, 2019

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4 out of 5

Posted by on Aug 18, 2019

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3 out of 5
Front Desk Staff seemed indifferent to our arrival. One evening we wanted to order a pizza and the man at the front desk said he didn't know of anyplace, he did not offer to help us search for a place. If the staff had been even a little more pleasant we may have considered staying. We ended up leaving a day early

Posted by on May 28, 2019

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About the Tru by Hilton Auburn

Location 2411 W Pace Blvd, Auburn, AL 36830

Property Features

Tru by Hilton Auburn offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a coffee shop/café, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tru by Hilton Auburn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Tru by Hilton Auburn was completed in 2018. Smoking is allowed in designated areas at this Auburn hotel.

  • 98 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Auburn offers 98 accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Deep soaking tub
  • LCD television
  • Refrigerator
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Tru Hilton Auburn Hotel
  • Tru Hilton Auburn
  • Tru by Hilton Auburn Hotel
  • Tru by Hilton Auburn Auburn
  • Tru by Hilton Auburn Hotel Auburn

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.