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Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel

2.5-star property
4791 Windsor Commons Ct, Jacksonville, FL 1-855-201-7819
4.3 out of 5
Very good!
See all 44 travelocity Reviews

"Nice staff. Easy to get to property and close to where we needed to be! " More

By a verified traveler on Thu 22 Feb 2024

Points Of Interest

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Hotel Description

Hotel near Windsor Commons Shopping Center, connected to a shopping center in Jacksonville

Southside stay

With a stay at this Southside hotel, you'll be within half a mile (1 km) of Windsor Commons Shopping Center and 2 miles (3 km) of Windsor Parke Golf Club. Mayo Clinic Florida and University of North Florida are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room May 19 - May 20

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed (Additional Living Area)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel ratings based on 44 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel

Everyone (21) Couples (6) Family (14)
1 out of 5
When we got to the hotel no attendant was there to check us in. I had to find him. He stated that the reservation was not entered correctly. He was nice but we flew up in the middle of the night to see our loved one who died twice and miraculously survived. We were tired and overwhelmed. It was not the best welcome to a hotel.

Posted by on Apr 11, 2024

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5 out of 5

Posted by , from Grand Ledge on Mar 23, 2024

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Comment from Hotel Management

Apr 11, 2024 by GM

Thank you, Craig, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

5 out of 5

Posted by on Feb 22, 2024

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5 out of 5
Nice staff. Easy to get to property and close to where we needed to be!

Posted by on Feb 22, 2024

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5 out of 5
The staff is amazing. If we are in this area again, we will definitely stay here.

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 29, 2024 by GM

Thank you,Joe, for your feedback! We are all excited to hear that our guests have enjoyed their stay with us. As our way of celebrating, we will share your feedback with our team.Thank you for choosing us for your travel needs and we hope we will have the pleasure of serving you again.

5 out of 5

Posted by , from Tampa on Jan 8, 2024

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Comment from Hotel Management

Jan 19, 2024 by GM

Thank you, STACY, for your feedback! We are all excited to hear that our guests have enjoyed their stay with us. As our way of celebrating, we will share your feedback with our team.Thank you for choosing us for your travel needs and we hope we will have the pleasure of serving you again.

5 out of 5
Hotel check in receptionist nice.

Posted by on Dec 1, 2023

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Comment from Hotel Management

Dec 14, 2023 by GM

Thank you, Timothy, for your feedback! We are all excited to hear that our guests have enjoyed their stay with us. As our way of celebrating, we will share your feedback with our team.Thank you for choosing us for your travel needs and we hope we will have the pleasure of serving you again.

5 out of 5
Close to Mayo clinic

Posted by on Nov 4, 2023

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Comment from Hotel Management

Nov 9, 2023 by GM

Thank you, huascar for your feedback, we are excited to hear that you enjoyed your stay with us. As our way of celebrating, we will share your feedback with our entire team. We hope to have the pleasure of have you with us again. Thank you for your loyalty and choosing us for your travel needs.

3 out of 5
My room phone didn’t work, but the desk clerk scheduled a wake up call anyway! Very flippant about whole situation. The shower nozzle was coming out of the wall. The breakfast was very nice.

Posted by , from SPRINGFIELD on Oct 19, 2023

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Comment from Hotel Management

Oct 24, 2023 by GM

Thank you, Harry for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
It was great in walking distance to many vendors

Posted by on Sep 23, 2023

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Comment from Hotel Management

Oct 17, 2023 by GM

Thank you,John, for your feedback! We are all excited to hear that our guests have enjoyed their stay with us. As our way of celebrating, we will share your feedback with our team.Thank you for choosing us for your travel needs and we hope we will have the pleasure of serving you again.

About the Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel

Location 4791 Windsor Commons Ct, Jacksonville, FL 32224

Property Features

Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1335 square feet (124 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel. Self parking is free. This Jacksonville hotel is smoke free.

  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area, an IHG Hotel offers 104 accommodations with DVD players and safes. 49-inch LED televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Wingate Wyndham Jacksonville Mayo Clinic Area
  • Wingate Wyndham Mayo Clinic
  • Wingate Wyndham Mayo Clinic Hotel
  • Wingate Wyndham Mayo Clinic Hotel Jacksonville Area
  • Holiday Inn Express Jacksonville SE Med Ctr Area Hotel
  • Holiday Inn Express SE Med Ctr Area Hotel
  • Holiday Inn Express Jacksonville SE Med Ctr Area
  • Holiday Inn Express SE Med Ctr Area
  • Holiday Inn Express Suites Jacksonville SE Med Ctr Area

You should know

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.