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4.1 out of 5

"Sitting area did not meet my standard of cleanliness with crumbs on the floor, a long hair in the refrigerator and an almost used up roll of toilet pa ... " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

3-star hotel near Mercedes-Benz Stadium

Downtown Atlanta stay

Within a 10-minute walk of this Downtown Atlanta hotel, you'll find World of Coca-Cola and Georgia Institute of Technology. Centennial Olympic Park and Georgia World Congress Center are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the laundry service, conference space, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$143* Per night/room Feb 9 - Feb 10

Suite, Multiple Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Atlanta Downtown ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Atlanta Downtown

Everyone (7) Couples (3) Family (4)
4 out of 5
Sitting area did not meet my standard of cleanliness with crumbs on the floor, a long hair in the refrigerator and an almost used up roll of toilet paper with no additional rolls in the bathroom. Also at breakfast, there was limited availability of fresh fruit. The staff was professional and friendly overall. The hotel was in an excellent location for families and sightseeing. Overall I enjoyed my stay.

Posted by , from Waverly on Jun 8, 2022

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4 out of 5
Very nice experience for an overnight.

Posted by on May 15, 2022

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2 out of 5
I was supposed to get a king suite with a couch. There was no couch, only 1 chair and the blinds on the window were broken. Not a nice room. Valet personnel were nice, helpful with great personalities. My room was not what I booked and paid for. Very disappointing. Lost leader on advertisement.

Posted by on Aug 1, 2021

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5 out of 5
Room was very spacious, updated, and clean! Loved the city view from our room on the 12th floor.

Posted by , from Charlotte, NC on Mar 7, 2020

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5 out of 5
Breakfast was delicious! All of the staff was really nice. We paid extra for a city view room and it was totally worth it. Loved being across from the aquarium

Posted by , from Anderson, SC on Feb 5, 2020

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5 out of 5
The staff was so welcoming and caring. They were helpful and thoughtful. They made us feel welcomed.

Posted by on Nov 17, 2019

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4 out of 5
The staff was courteous and the rooms were clean and modern. My only complaint is that my hotel room was next door to a club. It was Labor Day and there was loud music and dancing on the outside deck of the club until around 3 am in the morning. It was impossible to sleep.

Posted by , from Dayton on Sep 5, 2019

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4 out of 5
Miguelina at the front desk needs to be in house keeping... that was the absolute worse customer service and attitude I’ve ever had at a SpringHill.... we waited 20 minutes in the lobby after our check in time and all she could do was get aggravated and snippy with us. Not one time did she say we apologize or I will come get you when it’s ready all she could do was get winded and say give me like 5 more minutes... just poor customer service from her other than that first experience everything else has been great. Valet was great room was great but it only takes one bad apple to spoil an experience and that one needs training

Posted by on Jul 3, 2019

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2 out of 5
I booked 3 Rooms for our Atlanta Convention. The moment we checked in l, they were able to give us 2 rooms with no problem but the 3rd had an issue because they said there were no rooms available...how could that be when 3 rooms were paid for the day we booked them! Everything should have been ready with no problem the day we walked in the hotel! NOT ACCEPTABLE!!! After all the fuss, inconvenience and long wait, they found a room. Parking not free, which was not stated and we were not informed at all! $29.00 per car a day? Not expected at all! We stayed there for 5 days! The next day, 2 of the rooms were not cleaned! The morning we left, the cleaning staff were right next door so we expected the rooms to be cleaned but came back in the afternoon and the rooms were not cleaned. We called 2X before we left for the evening meeting so they could clean the rooms since they were not done in the morning. When we came back around 10:00-11:00 PM, the rooms were not touched! We had to call again and had to speak to manager abt the poor management they have! The 2 rooms were not cleaned til the following morning! SO DISAPPOINTING! They said there was nothing they could do abt our complains since we were booked through Travelocity. We were promised the parking for 1 car will be waived but later found out only 1 day was waived! Not exactly was promised! Not exactly the kinda stay we expected! With 4stars on the Travelocity Website, we expected 4stars stay...VERY DISAPPOINTED!

Posted by on Jun 24, 2019

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4 out of 5
The location is excellent. Plenty of things to do within walking distance. Which is a plus for downtown Atlanta.

Posted by on Mar 18, 2019

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About the SpringHill Suites by Marriott Atlanta Downtown

Location 239 Ivan Allen Jr Blvd NW, Atlanta, GA 30303

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 840 square feet (78 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Atlanta Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 3-star Atlanta hotel is smoke free.

  • 170 guestrooms or units
  • 12 levels
  • 840 sq ft of conference space
  • 78 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Atlanta Peachtree Station (6 km / 3.7 mi)
  • Metro station: Civic Center Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Atlanta Downtown offers 170 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided once per stay.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Marriott Atlanta Downtown Hotel
  • SpringHill Suites Marriott Atlanta Downtown Hotel
  • SpringHill Suites Marriott Atlanta Downtown
  • Hotel SpringHill Suites by Marriott Atlanta Downtown Atlanta
  • Atlanta SpringHill Suites by Marriott Atlanta Downtown Hotel
  • Hotel SpringHill Suites by Marriott Atlanta Downtown
  • SpringHill Suites by Marriott Atlanta Downtown Atlanta
  • SpringHill Suites Marriott Hotel
  • SpringHill Suites Marriott
  • Springhill Suites Marriott
  • SpringHill Suites by Marriott Atlanta Downtown Hotel
  • SpringHill Suites by Marriott Atlanta Downtown Atlanta
  • SpringHill Suites by Marriott Atlanta Downtown Hotel Atlanta

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.