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4.2 out of 5

"I enjoyed being able to explore the facilities, especially the pool and sit in peace. I wanted to adjust the air control in the room but couldn’t. " More

By a verified traveler on Sun 02 Sep 2018

Hotel Description

3.5-star Art Deco hotel near SunTrust Park

In entertainment district

Your stay at this Cumberland hotel places you within 3 miles (5 km) of SunTrust Park and Cumberland Mall. Also within 9 miles (15 km) are Marietta Square and Atlanta History Center.

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and perks like a free area shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 202 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include iPod docks, refrigerators, and microwaves.

Guest Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$100* Per night/room Nov 15 - Nov 16

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Guest Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Regency, Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Suites Atlanta Northwest ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Suites Atlanta Northwest

Everyone (15) Couples (1) Family (3)
1 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Charmaine Halley

We appreciate your feedback

3 out of 5
Good location from SunTrust Park. The property need some cosmetic repairs. The computer system was having issues the whole time we were there and this slowed everything down. The valet was MIA when we returned from a late night game so we self parked but our card was not enabled so more trouble. Breakfast wasn’t included. Charged way to much for a cheap buffet I get for free at other hotels. And 1 of the 2 elevators was broken.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Charmaine

We are sorry you were unhappy- we'll work hard to fix the issue you experienced. Thank you for letting us know.

5 out of 5
Property and staff were great! Travelocity messed up my reservation some how so the check in process was not fun.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Challey

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Parking was a terrible. The overall stay was great.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by General Manager

Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent visit. We were pleased to read we exceeded your expectations, and you had an overall satisfying stay. However, we apologize for the parking issues you encountered while you were here. We loved having you as our guest, and we look forward to seeing you in the future. Sincerely, Leslie Tune, General Manager

5 out of 5
Friendly staff, clean hotel . Very comfortable and quiet rooms

Posted by on May 24, 2019

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Comment from Hotel Management

May 25, 2019 by General Manager

Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Sincerely, Leslie Tune General Manager

5 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by General Manager

Thank you so much for the perfect rating of Hyatt Regency Suites Atlanta Northwest. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Leslie Tune, General Manager

5 out of 5
I liked everything: spacious room, kind staff, clean hotel.

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 4, 2019 by General Manager

Thank you for choosing Hyatt Regency Suites Atlanta Northwest and for your excellent review. We are pleased to read how much you liked our spacious accommodations and friendly staff. Thank you again for being our guest, and we look forward to your next visit! Sincerely, Leslie Tune, General Manager

1 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by General Manager

We are very sorry we failed to deliver the exceptional experience you deserved. We also apologize for not being at our best during your stay, and we hope you will give us an opportunity to restore your faith in us. Sincerely, Leslie Tune, General Manager

2 out of 5
Spacious Room. Did not like that the wallpaper was peeling by the floor and shower head and sink was faucet was loose. Also when plugging into outlets they were loose and the sockets moved. With one still having a broken prong in it it still.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 22, 2019 by General Manager

Dear Guest, Thank you for taking the time to write a review about your experience at our hotel. Safety and security is a primary concern, and we sincerely apologize for the issue with the outlet in your room. We strive to consistently deliver exceptional service and accommodations, so we apologize that you had a disappointing experience with us. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. Sincerely, Leslie Tune General Manager

4 out of 5
Fast friendly service,clean facilities, quick check in process

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 20, 2019 by Assistant General Manager

Thank you for your wonderful comments of the Hyatt Regency Suites Atlanta Northwest. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Elma Ocasio, Assistant General Manager

About the Hyatt Regency Suites Atlanta Northwest

Location 2999 Windy Hill Road, Marietta, GA 30067

Property Features

Hyatt Regency Suites Atlanta Northwest offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Suites Atlanta Northwest. A free area shuttle within 5 mi is available. Parking is available for a fee. This Art Deco Marietta hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 7 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (36.7 km / 22.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Suites Atlanta Northwest offers 202 air-conditioned accommodations with iPod docking stations and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. LCD televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Living room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

Padella - This poolside restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 16.50 per person (approximately)
  • Self parking fee: USD 12.00 per day
  • Valet parking fee: USD 17.00 per day
  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Atlanta Northwest
  • Hyatt Atlanta Suites
  • Hyatt Northwest Atlanta
  • Hyatt Regency Atlanta Northwest
  • Hyatt Regency Northwest Atlanta
  • Hyatt Regency Suites
  • Hyatt Regency Suites Atlanta Northwest
  • Hyatt Regency Suites Atlanta Northwest Hotel
  • Hyatt Regency Suites Atlanta Northwest Hotel Marietta
  • Hyatt Regency Suites Atlanta Northwest Marietta
  • Hyatt Marietta
  • Hyatt Regency Marietta
  • Hyatt Regency Suites Atlanta Northwest Hotel
  • Hyatt Regency Suites Atlanta Northwest Marietta
  • Hyatt Regency Suites Atlanta Northwest Hotel Marietta

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Atlanta-Hotels-Hyatt-Regency-Suites-Atlanta-Northwest.h25557-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.