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"There is always an issue with payments at this location...ALWAYS... be careful people " More

By a verified traveler on Fri 17 Jul 2020

Hotel Description

Hotel with an outdoor pool, connected to the convention center in Tucker

Heart of Tucker

You'll be within 2 miles (3 km) of Northlake Mall and 6 miles (10 km) of Henderson Park with a stay here. Also within 9 miles (15 km) are Decatur Square and Global Mall.

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 110 guestrooms also offer free WiFi and LED TVs with satellite channels. Premium bedding, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Sep 26 - Sep 27

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Atlanta - Tucker Northlake, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Atlanta - Tucker Northlake, an IHG Hotel

Everyone (7) Family (5)
2 out of 5
Besides me having a roach sleeping on my pillow next to me in place of my husband it was just great….. Yep crawled right out of the pillow….. At least they did switch our room, but needless to say we were skeeved out and didn’t sleep the best. Had an early morning Emory appt so it was definitely a huge inconvenience.

Posted by on Sep 5, 2021

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2 out of 5
The website for the hotel and Travelocity indicated the hotel had a pool When we got to the hotel the response I received from the front desk was we don’t update our website

Posted by on Jun 24, 2021

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5 out of 5
all good

Posted by on May 25, 2021

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5 out of 5
There is always an issue with payments at this location...ALWAYS... be careful people

Posted by , from Glennville,Ga on Jul 17, 2020

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4 out of 5

Posted by on Mar 14, 2020

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5 out of 5
The front desk guy was awesome. But rooms need better cleaning.

Posted by on Jul 1, 2019

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5 out of 5
Everything was proper no complaints. Breakfast was good. Situations with staff was handle in good taste

Posted by on Feb 17, 2019

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Comment from Hotel Management

Mar 15, 2019 by Comfort Suites Management

Thank you for your positve feed back!

5 out of 5
Best hotel hands down I love comfort suites very welcoming and polite to me as I came in with my family

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 21, 2019 by April Gipson

Thank you for your positive feed back!

1 out of 5
I was given smoking room which I changed. Then second room was same way . Staff was rude. It was horrible experience

Posted by , from Fayetteville NC on Nov 20, 2018

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Comment from Hotel Management

Dec 20, 2018 by Agipson

We apologize for any inconveniences that you experienced. Our number one goal is customer service and guest satisfaction. Please revisit us in 2019 and experience the new changes that we plan to implement based upon your comments.

3 out of 5

disappointed IHG member

Customer service was displeasing! They treated me like I was suppose to know about there hotel policies when I'm just visiting. I was on active duty and asked to be accommodated but they were sold out the lady rep said. I mentioned I'm on active duty and my family lives up the street anything they can do and the lady at the front desk was like no we are sold out. No I apologize or maybe talk to the manager but flat out "No" we are sold out. Then I asked to have my room clean and no one came to clean and I had to sleep on dirty sheets again. Terrible experience

Posted by , from massachusetts on Jul 12, 2018

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Comment from Hotel Management

Jan 2, 2019 by Comfort Suites New Management

Thank you for your feed back! Please revisit us and see the changes we plan to implement based on your comments.

About the Holiday Inn Express & Suites Atlanta - Tucker Northlake, an IHG Hotel

Location 2060 Crescent Centre Blvd, Tucker, GA 30084

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Outdoor pool

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Atlanta - Tucker Northlake, an IHG Hotel also features an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Tucker hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Atlanta - Tucker Northlake, an IHG Hotel offers 110 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 47-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Barclaycard; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Northlake
  • Comfort Suites Northlake Hotel Tucker
  • Comfort Suites Northlake Tucker
  • Comfort Suites Northlake Hotel
  • Comfort Suites Tucker
  • Tucker Comfort Suites
  • Comfort Suites Northlake
  • Holiday Inn Express Suites Atlanta Tucker Northlake

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.