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"The front desk lady was very sweet amd she made me fel extremely comfortable. She also remembered my name which made me feel very special. Thank you ... " More

By a verified traveler on Fri 30 Apr 2021

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Hotel Description

Duluth hotel in Gwinnett Place area

Gwinnett Place stay

With a stay at this Gwinnett Place hotel, you'll be steps from Pirate's Cove and Pirates Cove Adventure Golf. Gwinnett Place Mall and Jeju Sauna are also within half a mile (1 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. Luggage storage and a safe deposit box are also provided.

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$72* Per night/room Mar 21 - Mar 22

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Atlanta Gwinnett Place ratings based on 22 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites Atlanta Gwinnett Place

Everyone (7) Family (3)
2 out of 5

Posted by on Aug 2, 2021

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5 out of 5
The front desk lady was very sweet amd she made me fel extremely comfortable. She also remembered my name which made me feel very special. Thank you so much extended stay for your hospitality!

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 1, 2021 by Hotel Management

Thank you for writing such a lovely review about your experience at Extended Stay America. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. It was our pleasure to host you, and we hope to have a future opportunity to welcome you back soon. Sincerely, Hotel Management

2 out of 5
The young lady at the front desk was friendly and doing the best she could do. However, I had to wait for her to get back to the desk at check in. Then when I got to my room the TV did not work, the toilet seat was missing and the toilet was covered with urine and hair. I went back to the front desk and again had to wait over ten minutes for her to get back to the desk. She was apologetic and gave me another room. The second room was much better.

Posted by on Dec 30, 2020

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Comment from Hotel Management

Dec 31, 2020 by Hotel Management

Thank you for being our guest. We sincerely apologize for the delay you experienced at check-in and the issues in the suite initially offered to you. We will utilize your comments to enhance our service levels and ensure this will not be repeated. Counting on your kind generosity to accept our apologies, we hope you will afford us an opportunity to serve you again. Sincerely, Hotel Management

1 out of 5
I did not like that our room could not be cleaned everyday, if we needed tiles, wash clothes, pans to cook with, we had to go downstairs to the desk to get them & bring them back. The beds kept coming up depending on where we set at.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 21, 2019 by Hotel Management

Thank you for your review. We are sorry for your disappointment with our housekeeping policy, and for the inconvenience it caused. We are also sorry for the issues you encountered with the bed. Your feedback will be shared with the maintenance team for review and action. We value your comments and hope to see you again for a much better experience. Sincerely, Hotel Management

1 out of 5

Posted by on May 28, 2019

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1 out of 5
DONT STAY HERE!!!! There is BED BUGS!!!! The smell of cigars all throughout the hotel, there was a pimp outside that obviously lived there along with several questionable women! You have an off feeling as soon as you pull up!!! NOT a good place for anyone!!!!

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 16, 2019 by Hotel Management

Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management

4 out of 5
Didn't have nothing bad to say... The bed is comfortable

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for taking the time to review your recent stay at Extended Stay America. We are so glad you loved our comfortable beds and got a great night's sleep! Our job is to provide a relaxing environment and we are happy to know your stay was completely satisfactory. We look forward to your next visit. Sincerely, Hotel Management

1 out of 5
I like the size of room but the did not have a cart to carry your lugguage or ice maker

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 20, 2019 by Hotel Management

Thank you for your review. Although you were pleased with your spacious room, we apologize for not meeting all your expectations. Please know every room has a full-size refrigerator which includes ice trays for our guests’ convenience, and that is why we do not have the ice machine on the floors. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

1 out of 5

Worst place we stayed

Pros: Nothing
Cons: Everything
Location: Location is ok
We asked for extra sheets and pillows and it was very hard t convince them that we booked the room for six and there were only four pillows.

Posted by , from 21030 on Aug 28, 2018

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Comment from Hotel Management

Aug 30, 2018 by Hotel Management

We are extremely sorry for not living up to your expectations. This is not the type of review we are accustomed to receiving, and it is very disappointing to read/learn. We regret the inconvenience caused, and please consider coming back so we can make your next trip pleasant in every respect. Sincerely, Hotel Management

2 out of 5

Decent I guess

Room was clean enough. Light was out in bathroom. Staff said they would come fix it in the morning?!?! They did not. Breakfast was grab n go :-/ Checkin was at 3 but when we got there at 5:30 they had to "check the room "to see if it was ready" while we waited, which made us late to our event.

Posted by , from Spartanburg SC on Jun 26, 2017

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Comment from Hotel Management

Jun 29, 2017 by General Manager

Rachel, we sincerely apologize for the issues you encountered which led to a disappointing stay. This is certainly not the level of service we provide, and we are extremely sorry for the inconvenience. Your concerns have already been discussed with our entire associates in an effort to improve our performance moving forward. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, General Manager

About the Extended Stay America Suites Atlanta Gwinnett Place

Location 3390 Venture Pkwy, Duluth, GA 30096

Property Features

Free breakfast is served. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at Extended Stay America Suites Atlanta Gwinnett Place. Free self parking is available. This Duluth hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 6 levels
  • Built in 1990
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Atlanta Gwinnett Place offers 114 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Duluth hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Atlanta Gwinnett Place
  • Extended Stay America Atlanta Gwinnett Place Duluth
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You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.