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The Arrow Hotel

4.0 star property
4-star golf hotel near Crown Range

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Photo gallery for The Arrow Hotel

Reception
Terrace/patio
Exterior
Full-size fridge, microwave, espresso maker, cookware/dishes/utensils
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
63 Manse Road, Arrowtown, Otago, 9302
  • Place, Arrowtown Chinese Settlement
    ‪7 min walk‬
  • Place, Lakes District Museum
    ‪11 min walk‬
  • Place, Millbrook Resort Golf Course
    ‪18 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪13 min drive‬

Room options

View all photos for Cherry Suite

Cherry Suite | Exterior

Cherry Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Birch Suite

Birch Suite | Premium bedding, down comforters, in-room safe, individually decorated

Birch Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Poplar Suite

Poplar Suite | Premium bedding, down comforters, in-room safe, individually decorated

Poplar Suite

  • Mountain view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Hebe Suite

Hebe Suite | Premium bedding, down comforters, in-room safe, individually decorated

Hebe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for ToiToi Suite

ToiToi Suite | Premium bedding, down comforters, in-room safe, individually decorated

ToiToi Suite

  • Mountain view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Arrowtown

In historical district.You'll be within half a mile (1 km) of Crown Range and 2 miles (3 km) of Millbrook Resort Golf Course with a stay here. Also within 9 miles (15 km) are Gibbston Valley Winery and Onsen Hot Pools.

What's nearby

  • Arrowtown Chinese Settlement - 7 min walk - 0.4 miles
  • Lakes District Museum - 11 min walk - 0.6 miles
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 15 min walk - 0.8 miles
  • Millbrook Resort Golf Course - 18 min walk - 1.0 mile
  • Tobins Track - 20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 18 min drive

Restaurants

  • ‪Wolf Coffee Roasters - ‬10 min walk
  • ‪Ayrburn - ‬4 min drive
  • ‪11th Avenue by Frank’s - ‬10 min drive
  • ‪Arrowtown Bakery - ‬8 min walk
  • ‪Fergbutcher - ‬3 min walk

About this property

The Arrow Hotel

4-star golf hotel near Crown Range
As a guest of The Arrow Hotel, you'll find a terrace, multilingual staff, and ski storage. WiFi is free in public spaces. The business-friendly The Arrow Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

This 4-star Arrowtown hotel is smoke free.

  • 5 guestrooms or units
  • Meeting rooms
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
The Arrow Hotel offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. These individually decorated accommodations include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Arrowtown hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 16 per person

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Mountain biking
  • Ski storage
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 15 2024 to October 14 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Frequently asked questions

How close is The Arrow Hotel to the airport?

The Arrow Hotel is 9.4 mi (18-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does The Arrow Hotel have an airport shuttle?

Airport shuttle services are not available at The Arrow Hotel.

How close is The Arrow Hotel to the beach?

This hotel is 9.3 mi (18-min drive) from Frankton Beach and 12.2 mi (23-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does The Arrow Hotel offer free breakfast?

Free breakfast isn’t provided at The Arrow Hotel, but continental breakfast is offered for a fee of NZD 16 per person. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Arrow Hotel?

No, there is no casino at this hotel, but Skycity Queenstown Casino (18-min drive) and SKYCITY Wharf Casino (18-min drive) are nearby.

What time is check-in at The Arrow Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at The Arrow Hotel?

This hotel offers free self parking.

Does The Arrow Hotel have a pool?

The Arrow Hotel does not have a pool.

Does The Arrow Hotel have a spa?

There are no spa services available at this hotel.

How close is The Arrow Hotel to downtown Arrowtown?

The Arrow Hotel is 0.5 mi away from Arrowtown.

The Arrow Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 127 reviews
Rating 8 - Good. 15 out of 127 reviews
Rating 6 - Okay. 2 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect stay! Staff was wonderful, location excellent and room clean and modern. Would definitely stay here again.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay away from the hustle & bustle of Queenstown.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, very well presented and great location for us
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
A quiet, restful place to stay. Good covered parking and an easy 5min walk to the Arrowtown Main Street. Really enjoyed our stay.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and views!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment within a short walk to the quant little town. Loved our stay here.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arrowtown gem

Great location and property was amazing. Would definitely stay here again, we absolutely loved it.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
The view was fantastic, the space was great. Perfect location with a short scenic walk to town.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room. Everything about our stay was perfect.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and private accommodation, had everything we needed. Is situated on a quiet back road in Arrowtown, and an easy walk into main street via the riverside walk.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy walk into Arrowtown. Really big room with lovely outlook towards river.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Arrow! Great facilities and location, will definitely be back!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly comfortable stay!!

Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in the Cherry Suite. The bath and shower were incredible and the little touches like under floor heating and hot water bottles really made it feel like a lovely place for a winter getaway
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arrow is a charming hotel in beautiful and quiet surroundings within walking distance to Arrowtown. The staff are exceptionally polite and helpful and the suites are light and airy with beautiful views of the tree-covered hills.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arrowtown in winter

Excellent hotel, verycomfortable, warm and cozy in winter temperatures Excellent service Highly recommended
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most comfortable stay at The Arrow Hotel. The service was welcoming, facilities were excellent and location was a walking distance to the Main street. Would highly recommend!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, comfortable and warm rooms and was able to check in early, which was super convenient. Would definitely return, but for longer next time!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
great time
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from window, clean and quite roomy. Free car parking and close to river and trails
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel. The best ever.!

This privately owned hotel was excellent. Clean, modern and excellent in everyway. Continental breakfast delivered to your door was the best we have ever had and extremely reasonably priced.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jiaqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view and convenience. Walk distance to town center.
Stayed 1 night in Sep 2024