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4.1 out of 5

"The staff was friendly and helpful. The hotel was very convenient to the train station. Easy access to the city and public transportation. Would rec ... " More

By a verified traveler on Sun 23 Jul 2017

Hotel Description

4-star hotel near Nieuwmarkt Square

City center retreat

Within a 10-minute walk of this Amsterdam City Centre hotel, you'll find Nieuwmarkt Square and The Old Church (Oude Kerk). Dam Square and Anne Frank House are also within 2 miles (3 km).

Renovated in 2016

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

The 557 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with digital channels, and other amenities include DVD players and refrigerators.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$178* Per night/room Nov 15 - Nov 16

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Canal View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Terrace (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Amsterdam Centraal Station ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Amsterdam Centraal Station

Everyone (8) Family (3)
5 out of 5
Great hotel, great location, great service. Amazing breakfast. Highly recommend.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Service Executive

Dear Guest, Thank you so much for this amazing review and for giving us the highest score possible! We are very happy to see you had a great time whilst staying with us. We hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

4 out of 5
Perfect location and American style were the basic reason why we finally chose this hotel for one night. Very easy to walk to the central station and commute between the hotel and airport by train at very low cost and quick speed. The front desk is very friendly but you have to ask for free drinking water.

Posted by , from Michigan, US on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by Service Executive

Dear Guest, Thank you for taking a moment to share this review and for being our guest. Wonderful that you had a lovely time in our hotel, though it was a short stay. There is indeed a complimentary water dispenser in the lobby for your convenience while our location helps to explore Amsterdam in a relaxed way. I hope to have the pleasure to welcome you back again in future. Warm regards, Johannes

3 out of 5
will consider other option next time we visit Amsterdam. We stayed in this hotel because proximity to the port of our cruise ship.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Service Executive

Dear Guest, Thank you for quickly reviewing your stay. The team appreciates you being our guest and very much hopes you had a lovely stay. Please never hesitate to provide us with your feedback or share your concerns during your stay to give us the chance to enhance your further stay. It would be a pleasure to welcome you back soon and show you we care. Warm regards, Johannes

4 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Johannes

Dear Guest, thank you for your recent stay at our hotel. We are happy to see that you have had an enjoyable stay with us! We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards, Johannes Service Executive

5 out of 5
The best view in all of Amsterdam, and a hot cookie as well! The guy who checked us in noted I had a birthday coming up and gave us drinks on the house.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by Service Executive

Dear Guest, Thank you for taking a moment for this 5 star rating. The team is happy to have had you as our guest for this special occasion! Great that you had a great stay and enjoyed the special attention, our hotel as well as Amsterdam to the fullest. The team hopes to see you the next time travels brings you to this vibrant city. Warm regards, Johannes

2 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Service Executive

Dear Guest, Thank you for the review of your recent stay with us. I am saddened to see that you were not satisfied with us want to sincerely apologize for any inconveniences you may have faced. Please note that my colleagues and I are doing our out most to ensure our guests expectations are met or exceeded giving outstanding service and offering great facilities. If we are falling short of our promises, please never hesitate to contact the Front Office or Duty Manager to share your experiences and concerns - we will go above and beyond to Make It Right. The team hopes to have the chance of welcoming you back to our hotel to show you we can do much better. Warm regards, Johannes

4 out of 5

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 3, 2019 by Service Executive

Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you have had an enjoyable stay with us! We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

5 out of 5
Pros: Location
Cons: Bar and Grill restaurant lighting was too dark. Had difficulty regulating the temperature in the room
Location: 5 minute walk to the canal tours and ferry. 10 minute walk to the Palace(town hall) and town square. Minutes to shopping,restaurants and museums
The staff was friendly and helpful. The hotel was very convenient to the train station. Easy access to the city and public transportation. Would recommend this facility and would definitely stay there again.

Posted by on Jul 23, 2017

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Comment from Hotel Management

Jul 25, 2017 by Service Executive

Dear Guest, Thank you do much for taking the moment to share your feedback. It is such a joy to read that you were pleased with the service our team provided you and that our location was convenient for your stay. This is great to know! In regards to the lighting in Eastwood Restaurant. Thank you for bringing this out, we will keep this in mind should we be making any updates in the near future. We hope to have the pleasure to welcome you back in the near future! Warm regards, Terje on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

4 out of 5

Great location in the heart of Amsterdam

Pros: Centrally located to transportation for the city and beyond. Hotel restaurant was excellent. Hotel was very clean. Free wi-fi everywhere in the hote
Cons: Executive Lounge needs to be larger and selections for breakfast more extensive.
Location: Adjacent to Centraal Station for all transportation. 10 min. walk to Royal Square. 15 min. tram ride to museum district. Great restaurants nearby.
If asked at check-in about upgrading to Executive level, I would suggest it. Allows you to do full breakfast buffet in the restaurant and go to the Exec. Lounge for snacks & happy hour everyday. However, keep your phone close in the hotel restaurant. I had my phone stolen right next to me at our table while in the restaurant! Evidently, this is fairly common. Hotel security was concerned, but had to file report with local police. Only problem we had on check-in was one of our rooms was not ready until after 5PM! Rooms are on the smallish size, but not unusual for Euro standards. We found them to be clean and very modern with everything working. Our floor was very quiet and never heard our neighbors, even though every room was occupied in the hotel. Hotel is right next to the Centraal Station for trams into the city (7euro/day pass & multi-day passes available, which I would suggest getting if you'll be there for any length of time ) and trains for areas outside the city. Hotel is centrally located for canal tours & hop on-hop off buses & boats, which are a must do. Van Gogh & Rijks museum are wonderful. A festival was starting in full swing on museum grounds the last day we were there. Lots to do and see while your there. We found the food at the restaurants around Royal Square & Red Light district very good!

Posted by , from Houston, TX on Jul 4, 2015

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5 out of 5

Great hotel and location

Great location, walking distances to many attractions.  Love how they had water and fresh fruit for guests at check-in desk.

Posted by , from Maple Grove, MN on Sep 25, 2013

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About the DoubleTree by Hilton Hotel Amsterdam Centraal Station

Location Oosterdoksstraat 4, Amsterdam, 1011 DK

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly DoubleTree by Hilton Hotel Amsterdam Centraal Station. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel Amsterdam Centraal Station was completed in 2016. This 4-star Amsterdam hotel is smoke free.

  • 557 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2011
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (19.1 km / 11.9 mi)
  • Train station: Amsterdam Central Station (1.6 km / 1 mi)
  • Metro station: Amsterdam Central Metro Station (0.4 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Amsterdam Centraal Station offers 557 air-conditioned accommodations with computers and DVD players. A pillow menu is available. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Computer
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

City Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. A children's menu is available.

Lobby Bar - This bar serves light fare only. Open daily.

Sky Lounge - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Eastwood - This restaurant specializes in barbecue and serves lunch and dinner. A children's menu is available. Open daily.

Starbucks - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Boat tours nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Weight limit: 44 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 27.5 for adults and EUR 13.75 for children (approximately)
  • Self parking fee: EUR 20.00 per day
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Station Hotel
  • DoubleTree Hilton Amsterdam Centraal Station
  • DoubleTree Hilton Centraal
  • DoubleTree Hilton Hotel Amsterdam Centraal Station
  • DoubleTree Hilton Hotel Centraal
  • Hotel Amsterdam Station
  • DoubleTree Hilton Hotel Centraal Station
  • DoubleTree Hilton Centraal Station
  • DoubleTree by Hilton Hotel Amsterdam Centraal Station Hotel
  • DoubleTree by Hilton Hotel Amsterdam Centraal Station Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.com/Amsterdam-Hotels-DoubleTree-by-Hilton-Hotel-Amsterdam-Centraal-Station.h3977985-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.