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DoubleTree by Hilton Hotel Amsterdam Centraal Station

4-star property
Oosterdoksstraat 4, Amsterdam, 1-855-201-7819
3.8 out of 5
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See all 10 travelocity Reviews

"Great hotel, great location, great service. Amazing breakfast. Highly recommend. " More

By a verified traveler on Sun 01 Sep 2019

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Hotel Description

4-star hotel near Nieuwmarkt Square

Central Amsterdam getaway

Within a 10-minute walk of this Amsterdam City Centre hotel, you'll find Nieuwmarkt Square and The Old Church (Oude Kerk). Also, Nemo Science Museum is within half a mile (1 km) and Dam Square is within 2 miles (3 km).

Renovated in 2016

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and free WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Free Internet, refrigerators

The 557 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with digital channels, and other amenities include DVD players and refrigerators.

Room with mobility access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$143* Per night/room Jan 31 - Feb 1

Executive suite with harbor or city view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin room with harbor or courtyard view

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe room with harbor, courtyard or city view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive room with harbor or city view

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Master suite with terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Amsterdam Centraal Station ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Amsterdam Centraal Station

Everyone (7) Family (3)
5 out of 5

Posted by on Aug 20, 2021

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5 out of 5
Great hotel, great location, great service. Amazing breakfast. Highly recommend.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Service Executive

Dear Guest, Thank you so much for this amazing review and for giving us the highest score possible! We are very happy to see you had a great time whilst staying with us. We hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

4 out of 5
Perfect location and American style were the basic reason why we finally chose this hotel for one night. Very easy to walk to the central station and commute between the hotel and airport by train at very low cost and quick speed. The front desk is very friendly but you have to ask for free drinking water.

Posted by , from Michigan, US on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by Service Executive

Dear Guest, Thank you for taking a moment to share this review and for being our guest. Wonderful that you had a lovely time in our hotel, though it was a short stay. There is indeed a complimentary water dispenser in the lobby for your convenience while our location helps to explore Amsterdam in a relaxed way. I hope to have the pleasure to welcome you back again in future. Warm regards, Johannes

3 out of 5
will consider other option next time we visit Amsterdam. We stayed in this hotel because proximity to the port of our cruise ship.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Service Executive

Dear Guest, Thank you for quickly reviewing your stay. The team appreciates you being our guest and very much hopes you had a lovely stay. Please never hesitate to provide us with your feedback or share your concerns during your stay to give us the chance to enhance your further stay. It would be a pleasure to welcome you back soon and show you we care. Warm regards, Johannes

4 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Johannes

Dear Guest, thank you for your recent stay at our hotel. We are happy to see that you have had an enjoyable stay with us! We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards, Johannes Service Executive

5 out of 5
The best view in all of Amsterdam, and a hot cookie as well! The guy who checked us in noted I had a birthday coming up and gave us drinks on the house.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by Service Executive

Dear Guest, Thank you for taking a moment for this 5 star rating. The team is happy to have had you as our guest for this special occasion! Great that you had a great stay and enjoyed the special attention, our hotel as well as Amsterdam to the fullest. The team hopes to see you the next time travels brings you to this vibrant city. Warm regards, Johannes

2 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Service Executive

Dear Guest, Thank you for the review of your recent stay with us. I am saddened to see that you were not satisfied with us want to sincerely apologize for any inconveniences you may have faced. Please note that my colleagues and I are doing our out most to ensure our guests expectations are met or exceeded giving outstanding service and offering great facilities. If we are falling short of our promises, please never hesitate to contact the Front Office or Duty Manager to share your experiences and concerns - we will go above and beyond to Make It Right. The team hopes to have the chance of welcoming you back to our hotel to show you we can do much better. Warm regards, Johannes

4 out of 5

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 3, 2019 by Service Executive

Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you have had an enjoyable stay with us! We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station

4 out of 5
The amenities and staff and location was good. The noise from train station was a bit annoying but not much. The worst part was the carpets. They smelled. I had seen thjs from other reviews but I thought they had fixed it by now. It’s bad really bad. The whole floor and room smelled. The air conditioner was not controlled and we couldn’t adjust it properly. Overall it was also way too busy for my taste. It’s a huge hotel and lots of traffic and seems like safety is a concern there. Wouldn’t stay again

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 12, 2019 by Service Executive

Dear Guest, Thank you for being our guest and for reviewing your stay. Lovely that you were satisfied with your stay with us and hopefully also enjoyed Amsterdam to the fullest. Please take my deep apologies for having fallen short of our high cleanliness standards regarding your carpet and be assured that replacing the carpets in the guest rooms is an ongoing maintenance work, I highly regret the discomfort you had to face here. Further, I am sorry for not having met your expectations regarding the level of business you experienced. Due tot he fact that we are a 557 guest room property close to the city center and the harbor is is possible that the hotel and lobby seems crowded at peak moments. indeed. Welcoming you back to convince you of our high standards would be a pleasure. Warm regards, Johannes

2 out of 5
The air conditioner was great that you could adjust it they way you liked. The bed and pillows were super comfortable. But the main issue with the hotel were the lack of amenities; no mini fridge, no room service, no bottle opener in the room, no coffee maker. No USB port.Ask Insolation of the walks were not that good. The restaurant food was super limited and the hours were too short. The breakfast was not good in terms of quality. Overall I would not stay st thjs hotel, as it was also on really high ground and hard to walk to hotel every day. You are better off booking a room at the actual Hilton next door. The view of the rooms are not good and faces the parking lot so basically wastes your trip to a beach town

Posted by , from Toronto on Aug 9, 2019

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Comment from Hotel Management

Aug 12, 2019 by Service Executive

Dear Lulu, Thank you for your honest review and for being our guest. I am very sorry to learn that your stay was not fully up to your satisfaction and want to apologize for having fallen short of your expectations regarding your guest room. Kindly note that every guest room is offering a mini fridge as storage for our guests and that you can find the tea / coffee facilities as well as a bottle opener in the drawer. Further, the Room Service menu is available as digital version in the guest rooms iMac. I am sorry this has not been explained to you properly. Further, I want to thank you for the valuable feedback you have provided us with via this review and am sorry for any discomfort you experienced with us. Please never hesitate to share any concerns directly with us, the team will go above and beyond to enhance your further stay. Warm regards, Johannes

About the DoubleTree by Hilton Hotel Amsterdam Centraal Station

Location Oosterdoksstraat 4, Amsterdam, 1011 DK

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly DoubleTree by Hilton Hotel Amsterdam Centraal Station. A complete renovation of DoubleTree by Hilton Hotel Amsterdam Centraal Station was completed in 2016. This 4-star Amsterdam hotel is smoke free.

  • 557 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2011
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (2.5 km / 1.5 mi)
  • Metro station: Amsterdam Central Metro Station (0.3 km / 0.2 mi)

Room Amenities

DoubleTree by Hilton Hotel Amsterdam Centraal Station offers 557 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

DoubleTree by Hilton Hotel Amsterdam Centraal Station has 2 restaurants serving dinner only.

Lobby Bar - This bar serves light fare only. Reservations are required. Open select days.

SkyLounge Amsterdam - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Eastwood Beer & Grill - This restaurant specializes in barbecue. Open select days.

Starbucks® - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 27.5 for adults and EUR 13.75 for children (approximately)
  • Nearby parking fee: EUR 30.00 per day (16 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Station Hotel
  • DoubleTree Hilton Amsterdam Centraal Station
  • DoubleTree Hilton Centraal
  • DoubleTree Hilton Hotel Amsterdam Centraal Station
  • DoubleTree Hilton Hotel Centraal
  • Hotel Amsterdam Station
  • DoubleTree Hilton Hotel Centraal Station
  • DoubleTree Hilton Centraal Station
  • DoubleTree by Hilton Hotel Amsterdam Centraal Station Hotel
  • DoubleTree by Hilton Hotel Amsterdam Centraal Station Amsterdam

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.