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"Nice hotel. Very clean and upscale. Travelers should know that their off street parking is about 25$ per day and the cheaper rate listed does not incl ... " More

By a verified traveler on Wed 01 Feb 2017

Hotel Description

3.5-star hotel near John Carlyle House

Heart of Alexandria

With a stay at this Old Town North hotel, you'll be within 2 miles (3 km) of John Carlyle House and 6 miles (10 km) of Arlington National Cemetery. Washington Monument is within 6 miles (10 km) and Smithsonian National Air and Space Museum is within 9 miles (15 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the a rooftop terrace and perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 247 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include microwaves, room service, and coffee/tea makers.

Suite, 1 Bedroom, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$101* Per night/room Nov 15 - Nov 16

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Old Town Alexandria ratings based on 48 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Old Town Alexandria

Everyone (8) Family (1)
3 out of 5

Posted by on Jun 25, 2019

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5 out of 5

Posted by on Dec 10, 2018

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2 out of 5
I had a room next to a group of 7 people up partying all night long. I got to my room at 1am expecting sleep and instead I had to call the front desk twice to quiet down the room next door. Oh and they had a young child in there while partying. The next day the group must have figured out that I called so they harassed me by standing outside my room and banging on my door calling me names. No general manager to speak to and when I called the front desk from my room to remove them there was no answer (I called 7 times). When I went downstairs to talk to someone after being totally sure the group wasn’t still there I found only one person at the front desk. Very understaffed and no rest was had by me.

Posted by on Mar 27, 2018

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Comment from Hotel Management

Apr 3, 2018 by Alfred Matter

Good morning, please accept my apologies for the unruly neighbors during your recent stay. Unfortunately some guests miss-behave when they are away from their own home and we make every attempt to manage these situations. I hope you will give us another opportunity to be of service in the future. Regards, Alfred Matter General Manager

4 out of 5

Nice

Pros: Upscale room.
Cons: I wish there was a humidifier in the heating system - this is a problem for most if not all hotels. The dry heat in winter is hell on the sinuses.
Nice hotel. Very clean and upscale. Travelers should know that their off street parking is about 25$ per day and the cheaper rate listed does not include breakfast at the hotel, which can run from 16-20 (excluding tips)

Posted by on Feb 1, 2017

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5 out of 5

nice hotel

Pros: The location of this hotel is close to public transportation, we did not rent a car, the hotel provided limited transportation mainly to the airport. The room was nice and clean. The cleaning staff was excellent and replaced items daily. Free bottle water. The front desk people were nice and helpful. There is a grocery store and restaurants close to this hotel. Walking around the hotel was enjoyable and the people in the area were nice. kind of a small town feeling in a big city.
Cons: No free breakfast, but I knew that when I booked the room. I could not think of anything else that I did not like.
Location: Walking around Old Town was nice being close to Washington DC and all the things to see in DC

Posted by , from alaska on Nov 11, 2016

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5 out of 5

In old town, nice walking.

24 hour grocery across street. 15 min to mount Vernon and the national mall. 10 to Reagan airport.

Posted by on Jul 7, 2016

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Comment from Hotel Management

Jul 12, 2016 by Alfred Matter

Good afternoon, thank you for staying with us and giving us a good review. Please come back and see us on your next trip to Old Town Alexandria. Regards, Alfred Matter General Manager

5 out of 5

Great staff, great location.

Pros: Attentive staff, pleasant, clean room, proximity to our needs.
Cons: Maybe run shuttle a little later at night. 9.00 is a little early to finish.
Location: In old town Alexexandria, adjacent to Harris teeter, short walk to Potomac river walk and numerous restaurants and bars.
My wife and I booked a river dinner cruise and chose this hotel because of its proximity. The staff here were superb,we mentioned upon arrival that it was our 25th wedding anniversary, an hour later a complimentary bottle of wine and cheese and fruit were delivered ! We used the complimentary shuttle to get to our cruise, the driver went above and beyond, dropping us off directly at our destination, not at the generic dropoff point ! We loved our stay here, such a great location, nice room, great staff, Free Starbucks coffee in foyer ! Many thanks. Matt and Heather.

Posted by , from Culpeper, Va on Nov 1, 2015

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Comment from Hotel Management

Nov 16, 2015 by Alfred Matter

Thank you for staying with us and giving us a great review. I appreciate your comment about running the shuttle a bit later, but like anything else we have to weigh the demand and the cost associated to make these decisions. I hope you'll come back and see us even with our limited king Street shuttle. Regards, Alfred Matter General Manager

4 out of 5

Very Convenient

The suite was comfortable . Close to airport and Old Town. It was nice having a grocery store next store. The best breakfast in Alexandria is across the street The Royal Restaurant.

Posted by on Oct 12, 2015

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4 out of 5

Excellent hotel

Pros: The hotel room was large and had everything we needed.
Cons: The hotel allowed animals and that was ok but a dog near our room barked a lot and caused lack of sleep for some of us.
Location: The location was in Alexandria VA near old town and had a lot of destinations to choose from.
We arrived a little early but they let us check in without charging us more for the room. The stay for one night went well. The room was what was what we had asked for. Check-in and check-out was easy and did not take long.

Posted by , from Chesapeake VA on Sep 8, 2015

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4 out of 5

Time for a good review

Pros: Close restaurants, Quiet
After reading many recent bad reviews I felt it was fitting to leave a review of our good experience. The room was very clean and spacious. Yes the end tables are scratched and should be replaced but that is the only thing we found outdated in the room. The shower head had great water pressure, the bed was comfortable and the hotel was quiet. There were even two LCD TV's! We went downstairs in the bar to have a couple drinks before walking to TJ Stones for dinner (which was fantastic and just around the corner) and the bartender was great. We had some great sports discussions with him and a few customers. The only thing that wasn't great was the A/C system. It is a central system and it was warmer during the day and the system didn't really put out cold air so the room was a little muggy. We were able to open the window though which helped. We would definitely stay here again!

Posted by on Mar 11, 2013

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Comment from Hotel Management

Mar 24, 2014 by Alfred

Thank you for taking the time to provide us withyour positive feedback from your stay with use. I was glad to learn that you enjoyed your stay and you shared your feeling online. I trust when your travels bring you back to Old Town Alexandria that you will visit us again. Respectfully yours, Alfred Matter Genral Manager

About the Sheraton Suites Old Town Alexandria

Location 801 N Saint Asaph Street, Alexandria, VA 22314

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Sheraton Suites Old Town Alexandria. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. This 3.5-star Alexandria hotel is smoke free.

  • 247 guestrooms or units
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (5.5 km / 3.4 mi)
  • Train station: Alexandria Station (2.7 km / 1.7 mi)
  • Metro station: Braddock Rd Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Old Town Alexandria offers 247 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Sheraton Suites Old Town Alexandria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 7:30 AM to 10:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandria Sheraton
  • Sheraton Alexandria
  • Sheraton Suites Alexandria
  • Sheraton Suites Hotel Alexandria
  • Sheraton Suites Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Hotel Alexandria
  • Sheraton Suite Old Town Alexandria
  • Sheraton Hotel Old Town Alexandria
  • Sheraton Suites
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Hotel
  • Sheraton Suites Old
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Alexandria
  • Sheraton Suites Old Town Alexandria Hotel Alexandria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Alexandria-Hotels-Sheraton-Suites-Old-Town-Alexandria.h1028-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.