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Cayo Exclusive Resort & Spa

5.0 star property
5-star beachfront hotel near Plaka Beach

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Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
Exterior
Duplex Two-Bedroom Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53
  • Popular LocationPlaka Beach5 min walk
  • Popular LocationElounda Windmills8 min drive
  • Popular LocationSpinalonga11 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)70 min drive

Room options

View all photos for Premium Room with Private Pool - Sea View

Premium Room with Private Pool - Sea View | View from room

Premium Room with Private Pool - Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View | Floor plan

Executive Suite with Private Pool - Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room - Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Fam Room-Private pool -Sea View

Floor plan

Superior Fam Room-Private pool -Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Grand Suite with Private Pool & Outdoor living area - Sea View | Floor plan

Grand Suite with Private Pool & Outdoor living area - Sea View

  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Family Retreat with Private Pool - Sea View | Floor plan

Family Retreat with Private Pool - Sea View

  • 861 sq ft
  • Sea view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Room with Private Pool - Sea View

Superior Room with Private Pool - Sea View | Terrace/patio

Superior Room with Private Pool - Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Room with Private Pool - Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

View from room

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Duplex Two-Bedroom Suite with Private Pool - Sea View

  • 1346 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Agios Nikolaos

Beachfront retreat .You'll be within half a mile (1 km) of Plaka Beach and 2 miles (3 km) of Spinalonga with a stay here. Hiona Beach and Elounda Windmills are also within 6 miles (10 km).

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Hiona Beach - 14 min drive
  • Spinalonga Castle - 16 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • Beeraki - 7 min drive
  • Isla Bistro & Cocktail Bar - 5 min walk
  • Babel - 5 min drive
  • Epico - 9 min walk
  • Porto Rino - 6 min drive

About this property

Cayo Exclusive Resort & Spa

5-star beachfront hotel near Plaka Beach
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cayo Exclusive Resort & Spa like a seasonal outdoor pool and an indoor pool.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

This 5-star Agios Nikolaos hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
  • Bar by the pool
Cayo Exclusive Resort & Spa offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Agios Nikolaos hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Armonia has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukrainian

Property amenities

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Indoor pool
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Outdoor space

  • Furnished patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, March, November, December, and April.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

How close is Cayo Exclusive Resort & Spa to the airport?

Cayo Exclusive Resort & Spa is 50.8 mi (96-min drive) away from the Sitia (JSH) airport, the closest popular airport to the property.

How much does it cost to stay at Cayo Exclusive Resort & Spa?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Cayo Exclusive Resort & Spa on May 9, 2024 start from $326.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cayo Exclusive Resort & Spa have an airport shuttle?

Cayo Exclusive Resort & Spa offers an airport shuttle 24 hours a day, on request, for a charge of EUR 120 per vehicle, one-way.

How close is Cayo Exclusive Resort & Spa to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cayo Exclusive Resort & Spa offer free breakfast?

Cayo Exclusive Resort & Spa offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Cayo Exclusive Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Cayo Exclusive Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cayo Exclusive Resort & Spa?

This hotel offers free self parking.

Does Cayo Exclusive Resort & Spa have a pool?

Cayo Exclusive Resort & Spa features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Cayo Exclusive Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Cayo Exclusive Resort & Spa have a spa?

Pamper yourself with a day at Armonia, where you can enjoy deep-tissue massages, aromatherapy, and body treatments.

How close is Cayo Exclusive Resort & Spa to downtown Agios Nikolaos?

Cayo Exclusive Resort & Spa is 2.7 mi away from Elounda.

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 59 reviews" "
Rating 8 - Good. 3 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Branislav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hasan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff pleasent overall
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded room , very nice.
Stayed 5 nights in Oct 2022